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JB Masonry

Masonry contractor · Kearney, MO · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%66+18.6Replies to reviews 8%66+5.4Momentum penalty74−2.6Experts Score= 72Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 22 retaining wall contractorsPosition by Experts Score among all companies we track in this category. · better than 19%
4.8 ★★★★★ 44 Google reviews · 24 photos
93%five-star reviews
4.63★last 12 monthsAverage stars on reviews from the last 12 months only.
6.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Sep 2026latest review

JB Masonry at a glance

Google reviewers rate JB Masonry 4.8 out of 5 based on 44 reviews, with the owner responding to 93% of them. Customers frequently cite punctuality, clear communication, fair pricing, and high-quality craftsmanship for services including chimney repairs, tuck pointing, and stone work. One recurring criticism involves a failed commitment to apply sealant as specified in a contract, followed by a lack of follow-up communication.

  • Google rating: 4.8 out of 5 from 44 reviews (93% five-star).
  • Reviews on this page: 44 Google reviews (37 with written comments, 6 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: September 18, 2026.
  • Service: Retaining Wall Contractor serving Kearney, Missouri.

Data from Google, last updated November 2, 2026.

Score profile vs other retaining wall contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: replies to reviews.

Satisfaction79Reliability66Craft & service–Value–Momentum74Replies to reviews66Satisfaction: 79 (median 96)Reliability: 66 (median 94)Momentum: 74 (median 100)Replies to reviews: 66 (median 87)
JB MasonryRetaining Wall Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JB Masonry: 79/100 on this factor. Category median: 96.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JB Masonry: 66/100 on this factor. Category median: 94.B
66
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JB Masonry: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JB Masonry: 66/100 on this factor. Category median: 87.B
66

Bar = this company · dark tick = category median.

Star ratings

44 Google reviews we collected

  • 5 stars4193%
  • 4 stars12%
  • 3 stars00%
  • 2 stars12%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 37 written reviews

  • Praise8398%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2125%
  • Speed & response1720%
  • Staff & attitude1518%
  • Price & value1315%
  • Would recommend1214%
  • Communication67%
  • Honesty & trust11%

What customers talk about

We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He thoroughly cleaned both chimney pipes and properly sealed the fireplaces so that none of the soot got into the home.”
  • “Amazing workmanship and they get the job done clean and quick!”
  • “The work, the professionalism, the timeliness, and the dedication to the craft that both Jeremy and his two employees showed were second to none.”
  • “Jeremy was the most fair bid that we received, the work was quick, exactly as described, and looked great when it was finished.”
  • “I would definitely recommend JB Masonry (something I've already done with friends who have needed masonry work done).”
  • “In addition, they communicate well, take pride in their work and are professional.”
  • “Very reliable and easy to communicate with if any questions arise.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cannot be happier to write a review than I am of Jeremy and his crew. We hired Jeremy to tuck point the exterior, fill two old coal shoots, and parge the interior our nearly 120 year old home foundation. The work, the professionalism, the timeliness, and the dedication to the craft that both Jeremy and his two…

Tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeremy and his team knows what right looks like. They rebuilt the top of my chimney, replaced my top tile that was broken and put a new crown/cap on it. I didn’t ask for a new rain cap but he matched my existing ran cap on my second chimney (thank you). He thoroughly cleaned both chimney pipes and properly sealed…

Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The best in Quality, Professionalism and Price! The only Mason you'll ever need to know. Amazing workmanship and they get the job done clean and quick!

AimeeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremy did great job on the work! My retaining wall looks 100% better. His work was done in a very timely manner,but he didn't sacrifice quality for speed.

SherryLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jeremy and his team did a fantastic job of translating my ideas into reality when I decided I wanted to add some stone columns on either side of a gate into my backyard. They were able to find stone that matched the front of my house perfectly, and worked with me to run the conduit for the post lights. I couldn't be…

Customer photo from Sherry's review
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very pleased! Fast response, VERY neat work and wonderful cheerful attitude. I highly recommended ☺️

Photos

Customer reviews

4.8 ★★★★★ 44 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Paul Bradford3 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were great to work with and did a nice job.

Response from the owner · a month ago

Thank you so much!!

Tyler Hurley2 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cannot be happier to write a review than I am of Jeremy and his crew. We hired Jeremy to tuck point the exterior, fill two old coal shoots, and parge the interior our nearly 120 year old home foundation. The work, the professionalism, the timeliness, and the dedication to the craft that both Jeremy and his two employees showed were second to none. Thank you so much for the excellent work! Highly recommend JB Masonry for any stone work!

Response from the owner · a month ago

Thank you for the kind review and we appreciate you!

Tom Burke11 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeremy and his team knows what right looks like. They rebuilt the top of my chimney, replaced my top tile that was broken and put a new crown/cap on it. I didn’t ask for a new rain cap but he matched my existing ran cap on my second chimney (thank you). He thoroughly cleaned both chimney pipes and properly sealed the fireplaces so that none of the soot got into the home. Everything was vacuumed and the team even washed the fireplace glass before leaving. All this was done in one day! Thank you JB Masonry!

Response from the owner · a month ago

Thank you so much

Adrian Simmer1 reviewTotal number of Google reviews Adrian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best in Quality, Professionalism and Price! The only Mason you'll ever need to know. Amazing workmanship and they get the job done clean and quick!

Response from the owner · 3 months ago

Thank you so much for taking the time to review us, it means alot!

Aimee ScottLocal Guide · 12 reviewsTotal number of Google reviews Aimee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeremy did great job on the work! My retaining wall looks 100% better. His work was done in a very timely manner,but he didn't sacrifice quality for speed.

Sherry CallahanLocal Guide · 9 reviewsTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeremy and his team did a fantastic job of translating my ideas into reality when I decided I wanted to add some stone columns on either side of a gate into my backyard. They were able to find stone that matched the front of my house perfectly, and worked with me to run the conduit for the post lights. I couldn't be happier with how the job turned out and wouldn't hesitate to hire JB Masonry again.

Response from the owner · 4 months ago

Thank you for the work!

Timothy Fuson1 reviewTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All good , does what he says he will do and did it quickly. Good crew .

Response from the owner · 5 months ago

Thank you!

Laura Sandve4 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleased! Fast response, VERY neat work and wonderful cheerful attitude. I highly recommended ☺️

Response from the owner · 4 months ago

Thank you!

Scott CunninghamLocal Guide · 17 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job on two orihefts in a historic hime. Excellent work ethic. Great craftsmanship. Will use again.

Response from the owner · 6 months ago

Thanks for dropping a review!!

David Gray8 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had JB Masonry rebuild my chimney. When Jeremey came out to bid the project, I told him what I wanted. After hearing my description and looking at what was currently there, Jeremey made a couple of suggestions. He suggested that we make the chimney a foot taller and added that there should be a bump-out on the top row of bricks. He said this would make the chimney look better and give it a more finished look. He also said, that the bump-out of the top row would help with any moisture run off during rains. I really appreciated his suggestions and after seeing the finished chimney, I know these couple of changes really improved the looks. The day of the project, they arrived early in the morning ready to start the project and went right to work. Because we were having a bit of cool weather that evening, they wrapped the chimney to protect it over-night from the elements. The next day they arrived on time and completed the project by mid-day, including all the clean-up. The chimney turned out great and really improved the look of the house. They did a great job! I appreciate Jeremey and his team’s hard work! The results are great!

Response from the owner · 7 months ago

Thank you so much for taking the time to leave a very thoughtful review. We take pride in our work and love doing work for great people!

JB Masonry on Google Maps →

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