Experts Reviews · Company report
JBN General Construction logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

JBN General Construction

Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 5.0★ from 34 Google reviews

Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JBN General Construction is better than 99% of pergola contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JBN General Construction is better than 96% of pergola contractors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JBN General Construction is better than —% of pergola contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JBN General Construction is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JBN General Construction is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JBN General Construction is better than —% of pergola contractors.–
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Reviews for your job

Customers hired JBN General Construction for 8 kinds of job.

JBN General Construction for general construction

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “General construction”

Melinda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We hired Benjamin to repair our stucco - we thought it was leaking. He came out and assessed the situation and recommended a water test. Well it turns out it was faulty sealant on an upstairs window which he quickly repaired. We have had this leak for years and have consulted many repair people. He solved the…

Great priceGeneral construction
Bella4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Benjamin did an excellent job on our floors, he installed bamboo flooring and it was very difficult to match the bamboo as we had some existing bamboo flooring already. He took his time to paint each individual slot and he color matched to perfection. He is very creative as well. I highly recommend Benjamin and his team!

Great priceGeneral constructionTile work installationInstall flooring
Dave8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benjamin and his team did a great job for us and we’re grateful for him helping us transform our kitchen and living space

Reasonable priceGeneral constructionHome renovationsRemodeling
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience, high quality job, great communication, very prompt and extremely responsive to questions. I highly recommend this company.

Reasonable priceGeneral constructionDeck construction
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

JBN construction was great to work with and the quality of work was excellent. Benjamin was always on time, was easy to communicate with and has a high standard for his work and great attention to detail. They built us a new second story loft that turned out great and we would definitely recommend them for similar projects.

Great priceGeneral constructionHome renovationsPaint indoors
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Benjamin and his team! I had a unique home project involving tearing down an attachment to make way for a sliding patio door. Benjamin quickly understood the project and its needs and was able to complete the project in a short amount of time. I was impressed and grateful that he was able to work on…

Reasonable priceGeneral construction
Vivian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Benjamin and his crew did a great job repairing the stucco in my community. They are very professional, and the repairs look great. They always keep the work areas clean after finishing. Benjamin takes his work seriously and consistently checks to make sure everything meets expectations.

Reasonable priceGeneral construction
Eric10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I own a typical 70’s era home in Carlsbad that had severely deteriorating stucco with a lot of cracking and spalling. JBN came in and made all the repairs very quickly and at a high level of quality. The texture of the new plaster matches the existing plaster perfectly - which is extremely difficult to do. I’m…

Great priceGeneral constructionHome renovations
Abe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Benjamin and his crew do excellent work. I’ve used them on a couple projects so far including installing a large glass swing door on my newly remodeled bathroom tile wall and a complete closet build (including framing / drywall) in my spare bedroom that was missing a closet. Benjamin’s communication, craftsmanship…

Customer photo from Abe's review
Reasonable priceGeneral construction
Del1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Benjamin and his crew came in and hung drywall and painted our whole kitchen very quickly. Did a beautiful job. The price was very fair. They were all courteous, punctual, quiet and cleaned their workspace. We definitely recommend Benjamin and his crew.

Great priceGeneral construction
MaudLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

JBN did a wonderful job renovating my bedrooms and a bathroom they did a great job. Always friendly clean and everything done in a timely manner. Benjamin, the owner is very concerned about doing high-quality work and I can appreciate that.

Great priceGeneral construction

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

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