Experts Reviews · Company report
JC's Auto Repair Shop Los Angeles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty82−1.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

JC's Auto Repair Shop Los Angeles

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #201Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 157 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JC's Auto Repair Shop Los Angeles is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JC's Auto Repair Shop Los Angeles is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JC's Auto Repair Shop Los Angeles is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JC's Auto Repair Shop Los Angeles is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JC's Auto Repair Shop Los Angeles is better than 82% of auto repair shops.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JC's Auto Repair Shop Los Angeles is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired JC's Auto Repair Shop Los Angeles for 8 kinds of job.

JC's Auto Repair Shop Los Angeles for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#137 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “General repairs & maintenance”

melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Have taken 4 of my cars here . Always available to take care of all my vehicles. Has become my go to mechanic.

Reasonable priceTransmissionGeneral repairs & maintenanceAuto maintenance
Clare2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John's been my go-to man to get the job done for years now. Having a 2010 car, I usually need something fixed or replaced once a year and he always goes above and beyond. He's replaced my radiator, fixed my brakes all while telling me what needs immediate fixing and what I can put off until I can afford it. He's…

Great priceGeneral repairs & maintenanceElectricalTire rotations
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent experience from start to finish. I brought in my 2009 Honda Fit for overdue maintenance, and the team handled everything quickly, professionally, and without any upselling. John was straightforward and easy to work with, and the whole process felt efficient and transparent. Turnaround was fast, and the…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto A/C replacement
Lilo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Did an amazing Job fixing up my rear drum breaks and also replacing the front axle. Efficient and very communicative. Got it done.

General repairs & maintenanceAuto brake replacement
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a stressful situation where my friend’s car got scratched by a hit-and-run driver in a hospital parking lot. I needed a fast solution, so I went to JC Auto—and I’m so glad I did. The technician quickly assessed the damage and asked me to come back in an hour. When I returned, I was honestly amazed. The…

Customer photo from Matt's reviewCustomer photo from Matt's review
Great priceGeneral repairs & maintenance
Edwin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been a customer of this shop for a few years now. If you’re looking for an experienced, knowledgeable, professional, fair priced, and honest certified technician, this is the place. I’ve had work on 3 vehicles (Honda Element, Honda Civic, Ford Fusion Hybrid) with no complaints. John (Owner/Master Certified…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceElectrical
April6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brought my Prius to John on a Sunday, because his was the only shop open. He replaced the hybrid battery at a great price, and sent photos of steps along the way. Many months later, after crazy high repair suggestions/quote from a Toyota dealership, I returned to John. He told me, and showed me on the engine/car,…

Great priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
Maura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’m a new customer who saw this shops great reviews and decided to take the leap. My daughter was gifted a car but it had no AC. With the weather changing in Cali I was looking for a reliable mechanic to fix this issue. Being a woman it’s hard to find reliable mechanics who won’t take advantage of me. I went in…

Reasonable priceGeneral repairs & maintenanceAir conditioning
Sivaad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I recently had the opportunity to work with this team, and I can confidently say their level of diligence, professionalism, and overall courtesy stands out. From start to finish, every interaction was handled with care and attention to detail. They were thorough in their approach, ensuring that all aspects of the…

Reasonable priceGeneral repairs & maintenanceEngine repairOil change
Alex9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This shop literally saved my life. If you need reliable repairs within a good time frame with a fair price, this is the place to go. I arrived early both times to drop off and pick up my vehicle, and he'd show up within minutes of me texting. He kept me up to date on the parts ordered and the repair status, and was…

Reasonable priceGeneral repairs & maintenance
Danny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience with JC. My BMW was acting up and wouldn’t pass smog, and he really took care of it like it was his own. he diagnosed everything quick, kept it honest with me, and got my car back up and running way smoother than before. Super easy, super solid guy. Would definitely go back to him when i need more work done! 10/10!

Great priceGeneral repairs & maintenanceElectrical
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is my second time going to John and man can this guy work magic. I have an older truck that came with a mismatched brake system, worn out rotors, leaks and cracks every where. John found all the parts despite the parts being discontinued and installed them in a flash. Recently he fixed my ball joints and a…

Great priceSteering & suspension repairGeneral repairs & maintenanceAuto brake repair
manuelLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 31%Overpriced 3%Not sure 6%

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