Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%69+16.7Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Momentum penalty92−0.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREJD'S Plumbing LLC
Bay Village, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.8★ from 106 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JD'S Plumbing LLC is better than 84% of gas contractors.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JD'S Plumbing LLC is better than 69% of gas contractors.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JD'S Plumbing LLC is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JD'S Plumbing LLC is better than 83% of gas contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JD'S Plumbing LLC is better than 92% of gas contractors.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JD'S Plumbing LLC is better than 100% of gas contractors.A
100
Reviews for your job
Customers hired JD'S Plumbing LLC for 8 kinds of job.
JD'S Plumbing LLC for faucet repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$324
All 2 Google reviews tagged “Faucet repair”
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent! Very helpful!
Paid $400–600Great priceToilet repairFaucet repair
Robb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Jeff did a great job. He was here when promised. He did quality work. He knows his stuff. He was quick and it was reasonably priced. I’ll hire him again in a New York second.
Faucet repair+ Responsiveness+ Punctuality+ Quality
Price
$271-26% vs typical gas contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 55%Reasonable 36%Overpriced 9%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 9 | $228–$988 |
| Toilet repair | 6 | $124–$417 |
| Drain cleaning | 6 | $148–$393 |
| Water heater installation | 4 | $1.1k–$2.4k |
| Faucet installation | 4 | $161–$383 |
| Faucet repair | 2 | $104–$324 |
| Plumbing leak detection | 2 | $122–$454 |
| Outdoor plumbing system repair | 2 | $224–$556 |
