Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
JD'S Plumbing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%69+16.7Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Momentum penalty92−0.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

JD'S Plumbing LLC

Bay Village, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.8★ from 106 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JD'S Plumbing LLC is better than 84% of gas contractors.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JD'S Plumbing LLC is better than 69% of gas contractors.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JD'S Plumbing LLC is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JD'S Plumbing LLC is better than 83% of gas contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JD'S Plumbing LLC is better than 92% of gas contractors.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JD'S Plumbing LLC is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired JD'S Plumbing LLC for 8 kinds of job.

JD'S Plumbing LLC for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$417
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Toilet repair”

Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent! Very helpful!

Paid $400–600Great priceToilet repairFaucet repair
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

JD'S has done work for me twice, always on fairly short notice. They're dependable, friendly, 0on time, and the price is always reasonable for the excellent service they provide. Absolutely call them if you want a plumbing service you can trust.

Paid $200–300Great priceToilet repair
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Love this company! Jeni calls you back and gets you answers fast. Great work and very reasonable prices, prompt, and clean work. The techs clean up after themselves and make you feel comfortable while they work, not creepy!! Would very much recommend Jd's Plumbing to everyone. Thanks for your great work Jd's, keep it up!

Reasonable priceToilet repairWater heater installationShower installation
007yo1Local Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jeff is very professional, he is reliable and on time and he is very knowledgeable and explains what he is doing , he answered questions about a dishwasher I need installed and gave me good reccomendations. He is very neat and does excellent clean up. I will be using Jeff for my future plumbing needs Yolanda…

Toilet repair
TheLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super service.

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

All I can say is call JDs. I was out of town and they not only fixed my issues, but Jessica from the office called me numerous times throughout the day to keep me posted on what was going on and potential cost of services. Jeff came out after hours to ensure it was all handled and fixed. Everything from beginning to…

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism

Price

$271-26% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 36%Overpriced 9%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair9$228–$988
Toilet repair6$124–$417
Drain cleaning6$148–$393
Water heater installation4$1.1k–$2.4k
Faucet installation4$161–$383
Faucet repair2$104–$324
Plumbing leak detection2$122–$454
Outdoor plumbing system repair2$224–$556

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