Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
JD'S Plumbing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%69+16.7Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Momentum penalty92−0.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

JD'S Plumbing LLC

Bay Village, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.8★ from 106 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JD'S Plumbing LLC is better than 84% of gas contractors.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JD'S Plumbing LLC is better than 69% of gas contractors.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JD'S Plumbing LLC is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JD'S Plumbing LLC is better than 83% of gas contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JD'S Plumbing LLC is better than 92% of gas contractors.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JD'S Plumbing LLC is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired JD'S Plumbing LLC for 8 kinds of job.

JD'S Plumbing LLC for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Water heater installation”

TravisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

JD Plumbing did an excellent job replacing our water heater. Communication was clear, they showed up on time, explained everything, and the work was done efficiently and professionally. The crew respected our property and left everything clean highly recommend and would absolutely use them again.

Water heater installation
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Love this company! Jeni calls you back and gets you answers fast. Great work and very reasonable prices, prompt, and clean work. The techs clean up after themselves and make you feel comfortable while they work, not creepy!! Would very much recommend Jd's Plumbing to everyone. Thanks for your great work Jd's, keep it up!

Reasonable priceToilet repairWater heater installationShower installation
angie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

HIGHLY RECOMMEND! These guys are great! Woke to water flowing out of my water heater! LM & rcvd a call from Jeni… who was absolutely amazing… got the ball rolling & now I have hot water again! Michael was great! Explained everything to me!

Paid $1,000+Reasonable priceWater heater installation
Chandra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Want to send a HUGE THANK YOU to Jonathan at JD's Plumbing LLC!!! After calling several plumbing companies and paying for 2 quotes, JD’s Plumbing in Avon was all we needed. This team knows what they are talking about, they came out within the hour after 5pm, made a dangerous situation safe, and was the best…

Water heater installationWater tank installationWater tank repair+ Responsiveness+ Punctuality+ Quality

Price

$271-26% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 36%Overpriced 9%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair9$228–$988
Toilet repair6$124–$417
Drain cleaning6$148–$393
Water heater installation4$1.1k–$2.4k
Faucet installation4$161–$383
Faucet repair2$104–$324
Plumbing leak detection2$122–$454
Outdoor plumbing system repair2$224–$556

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