Tree service · Casselberry, FL · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★97 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this tree service five stars based on ninety-seven reviews, with the owner responding to ninety-eight percent of feedback. Customers frequently cite punctuality, professional communication, and fair pricing for tree removal, trimming, and stump grinding. Recurring themes include the use of large specialized equipment and thorough cleanup that leaves properties spotless. No common criticisms or low-star patterns are evident in the provided excerpts.
Google rating: 5.0 out of 5 from 97 reviews (100% five-star).
Reviews on this page: 97 Google reviews (92 with written comments, 14 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 23, 2026.
Service: Tree Removal Service serving Casselberry, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JDW Outdoors Tree & Land Services: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JDW Outdoors Tree & Land Services: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JDW Outdoors Tree & Land Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JDW Outdoors Tree & Land Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
97 Google reviews we collected
5.0of 5
5 stars97100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
100%praise
Praise220100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2043%
Reasonable2554%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4520%
Staff & attitude4219%
Speed & response3918%
Price & value3918%
Would recommend3415%
Communication125%
Honesty & trust94%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“JDW was very prompt in removing our tree and did a great job with cleanup.”
“Great professional team - on time and completed as promised.”
“The guys were here exactly when they said they would, they were very professional, respectful, worked hard, were quick, and cleaned up everything afterwards.”
“On time, very fair price and unbelievable equipment that would be required for any job.”
“Doug kept me updated throughout planning through job completion, I highly recommend JDW!”
“We have always received excellent communication, reasonable prices, and high quality service.”
“…sing them was that Doug, the owner, was very professional and seemed genuine when he came out to provide us with the quote.…”
People customers mention
Doug22 reviews
Wilson4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired JDW Outdoors Tree & Land Services for 4 kinds of job. Pick one to see what they paid and said.
Albert2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Great professional team - on time and completed as promised. Cleanup was exceptional!!!!!
JohnLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
JDW was very prompt in removing our tree and did a great job with cleanup. Doug kept me updated throughout planning through job completion, I highly recommend JDW!
Great priceTree stump grindingTree removal
Martha12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
JDW Outdoors did an excellent job! I hired them to cut down two very tall pine trees; the job was done in 3 hours and the crew left everything so clean, the yard was spotless. They are so skilled driving their big equipment that neither my house nor my neighbors’ were affected.
Back in April they trimmed my back…
MirelaLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a large 50+ feet tall tree plus stump removed and trimmed an oak tree that was growing over our house. The guys were here exactly when they said they would, they were very professional, respectful, worked hard, were quick, and cleaned up everything afterwards. The pricing was very fair. I spoke to different…
Marla12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Just got my huge oak tree trimmed by JDW outdoors tree and land Services.
On time, very fair price and unbelievable equipment that would be required for any job. My beautiful ole tree looks even more beautiful.
My neighbors came out to get his name and number . Will be calling him again.Thanks
Reasonable priceTree trimming & pruning
steveLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Doug and his crew did an incredible job for a fair price to trim back our oak tree away from the house. They showed up on time, cut exactly what was requested, and cleaned up the area. The high reach machine they have was impressive.
Great professional team - on time and completed as promised. Cleanup was exceptional!!!!!
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 days ago
Thank you so much for the great review! We take pride in showing up on time, delivering on our promises, and leaving every property looking its best. We’re especially glad you noticed our attention to cleanup, as that’s something we take very seriously. We truly appreciate your business and the opportunity to earn your trust. Thank you for choosing JDW Outdoors Tree & Land Services!
John BrietzLocal Guide · 9 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
JDW was very prompt in removing our tree and did a great job with cleanup. Doug kept me updated throughout planning through job completion, I highly recommend JDW!
Price assessment: Great price
Services: Tree stump grinding, Tree removal
Response from the owner · 3 days ago
Thank you so much for the great review and for trusting JDW Outdoors with your tree removal! We take pride in providing prompt, professional service, keeping our customers informed every step of the way, and leaving their property clean when the job is done. We truly appreciate your business and your recommendation. It was a pleasure working with you, and we look forward to helping with any future tree care needs!
Martha Ybarra12 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
JDW Outdoors did an excellent job! I hired them to cut down two very tall pine trees; the job was done in 3 hours and the crew left everything so clean, the yard was spotless. They are so skilled driving their big equipment that neither my house nor my neighbors’ were affected.
Back in April they trimmed my back trees and I was very satisfied so now I’m October I called them again for a second job.
Do call Doug for an estimate if you need any tree service, highly recommended. MY
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 3 days ago
Thank you so much for your wonderful review and for trusting JDW Outdoors with your tree care needs once again! We truly appreciate our repeat customers and are grateful you chose us for both your tree trimming and the removal of your two large pine trees. Our crew takes great pride in working safely and efficiently, protecting surrounding properties, and leaving every job site as clean as possible. It’s great to hear that our team’s hard work and attention to detail made such a positive impression. Thank you again for your continued trust, support, and recommendation. We look forward to helping you with any future tree care needs!
Mirela DiaLocal Guide · 22 reviewsiTotal number of Google reviews Mirela has written across all businesses on Google Maps, not just this one.
We had a large 50+ feet tall tree plus stump removed and trimmed an oak tree that was growing over our house. The guys were here exactly when they said they would, they were very professional, respectful, worked hard, were quick, and cleaned up everything afterwards. The pricing was very fair. I spoke to different companies before deciding on JDW and one of the main reasons for choosing them was that Doug, the owner, was very professional and seemed genuine when he came out to provide us with the quote. I highly recommend this company and will be using them again.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 3 days ago
Thank you so much for taking the time to share such a thoughtful review! We truly appreciate you choosing JDW Outdoors and trusting our team with your tree removal, stump grinding, and oak tree trimming. From the initial estimate to the final cleanup, our goal is always to provide honest pricing, clear communication, professional service, and exceptional results. I’m especially grateful for your kind words about our first meeting, as building trust and treating our customers with honesty and respect are extremely important to me. I’ll be sure to share your compliments with the crew. Thank you again for your business and recommendation. We look forward to working with you again!
Marla12 reviewsiTotal number of Google reviews Marla has written across all businesses on Google Maps, not just this one.
Just got my huge oak tree trimmed by JDW outdoors tree and land Services.
On time, very fair price and unbelievable equipment that would be required for any job. My beautiful ole tree looks even more beautiful.
My neighbors came out to get his name and number . Will be calling him again.Thanks
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 3 days ago
Thank you so much for the wonderful review and for trusting JDW Outdoors with your beautiful oak tree! We take great pride in preserving the health and natural beauty of mature trees while providing professional service at a fair price. We’ve invested in specialized equipment that allows our crew to work safely, efficiently, and with minimal impact on your property. It’s especially rewarding to hear how happy you are with the results! We truly appreciate your business, your neighbors’ interest, and your willingness to recommend us. We look forward to working with you again!
steve dLocal Guide · 12 reviewsiTotal number of Google reviews steve has written across all businesses on Google Maps, not just this one.
Doug and his crew did an incredible job for a fair price to trim back our oak tree away from the house. They showed up on time, cut exactly what was requested, and cleaned up the area. The high reach machine they have was impressive.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 3 days ago
Thank you so much for the great review and for trusting JDW Outdoors with your oak tree trimming! We take pride in showing up on time, listening to our customers’ needs, and delivering quality work at a fair price. Our specialized equipment allows us to safely and efficiently tackle challenging tree work while protecting your home and property. I’m glad you were impressed with both our equipment and our crew’s attention to detail. We truly appreciate your business and look forward to helping with any future tree care needs!
Katie Wallace2 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
We have had palms trimmer multiple times and a tree, two large palms, and a bush removed. We have always received excellent communication, reasonable prices, and high quality service. HIGHLY RECOMMEND.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree removal
James Ciotkosz3 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
From beginning to end of process: permitting, Arborist reports, tree removal, lawn & lot clean-up - - professional... great crew... excellent service.
Price assessment: Great price
Services: Tree removal
Response from the owner · 2 months ago
Thank you for taking the time to leave us this amazing review. I will share your positive review with my amazing crew.
The Hill People Rob & SusanLocal Guide · 13 reviewsiTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
Best tree service I've ever used from start to finish. Definitely a step above all the rest. Modern and efficient machinery. I cannot say enough about this company and their employees. I highly recommend!
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 2 months ago
Thank you Rob. It was our pleasure to help with your tree work. We appreciate your support.
JayLocal Guide · 33 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Doug and his crew did a great job clearing a fallen tree off our shed. They were professional, hardworking, and got everything taken care of. We’re very happy with the work they did and would definitely recommend them to anyone needing tree service. Thank you, Doug and crew!
Price assessment: Reasonable price
Services: Tree removal
Response from the owner · 2 months ago
Thank you so much for the kind words and for taking the time to leave us a review! We’re glad we could help get the fallen tree safely cleared from your shed and everything taken care of. I’ll be sure to pass your compliments along to the crew—they work hard to make sure every job is handled safely, professionally, and with respect for the property. We truly appreciate your business and your recommendation!
