Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Jeff's Custom Care Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%51+3.6Craft & service penalty68−3.2Momentum penalty46−5.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

Jeff's Custom Care Plumbing

Racine, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 119 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jeff's Custom Care Plumbing is better than 77% of sink installation services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jeff's Custom Care Plumbing is better than 64% of sink installation services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jeff's Custom Care Plumbing is better than 68% of sink installation services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jeff's Custom Care Plumbing is better than 94% of sink installation services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jeff's Custom Care Plumbing is better than 46% of sink installation services.C
46
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jeff's Custom Care Plumbing is better than 51% of sink installation services.C
51

Reviews for your job

Customers hired Jeff's Custom Care Plumbing for 8 kinds of job.

Jeff's Custom Care Plumbing for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 48/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 9

All 3 Google reviews tagged “Outdoor plumbing system repair”

Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeff and Jim are the best! They've worked on so many of our home projects, I've lost track of all they have helped us with. They have always been timely, professional and will stay late to get the job done. Their pricing is fair and their quality of work is exceptional. Wouldn't use anyone else.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Needed an outdoor faucet and shutoff replaced. Working with Jeff and Tim was an excellent experience. Work was done on time and priced as quoted. I strongly recommend Jeff's Plumbing.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

I used Jeff's Custom Care Plumbing to instal a new outside spigot that replaced one that was previously located in the front of my house. I called to get an approximate cost prior to scheduling the service. I was told the cost would be around $200- $250. I asked if that was labor only, and to my surprise, I was…

Outdoor plumbing system repair− Value

Price

$337-26% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair18$248–$971
Drain cleaning9$166–$545
Faucet installation8$295–$656
Plumbing leak detection7$114–$366
Water heater installation7$1.4k–$2.4k
Faucet repair5$122–$383
Sewer repair5$348–$2.5k
Toilet repair5$216–$493

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