Experts Reviews · Company report
Jeff's Custom Care Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%51+3.6Craft & service penalty68−3.2Momentum penalty46−5.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

Jeff's Custom Care Plumbing

Racine, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 119 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jeff's Custom Care Plumbing is better than 77% of sink installation services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jeff's Custom Care Plumbing is better than 64% of sink installation services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jeff's Custom Care Plumbing is better than 68% of sink installation services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jeff's Custom Care Plumbing is better than 94% of sink installation services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jeff's Custom Care Plumbing is better than 46% of sink installation services.C
46
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jeff's Custom Care Plumbing is better than 51% of sink installation services.C
51

Reviews for your job

Customers hired Jeff's Custom Care Plumbing for 8 kinds of job.

Jeff's Custom Care Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$971
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 15

All 18 Google reviews tagged “Plumbing pipe repair”

ChristyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service, available to fit me in quickly, fair prices and solid professionals! As a female homeowner, I appreciated Jeff's professionalism (no mansplaining!) while walking me through the issue and future maintenance. Also - he cleaned up after he was done which is a big deal if you've ever had a plumber…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t say enough good things about this business. We had a disastrous sewer pipe failure in our kitchen ceiling. They had to rip out the ceiling and replace many pipes. They were timely, professional, reasonable and informative. Then a few months later, our septic backed up into our basement. We called a septic…

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Found this company on Google and couldn't have asked for a better plumber. Jeff arrived quickly to help us with a major sump pump issue. He recommended a company to help with mitigation and they were also fabulous. Since then, have used Jeff's for a faucet replacement and new water heater installation as well. Jeff…

Toilet installationWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Reid3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

We live in a house that is nearly 100 years old. The main plumbing stack had cracks and barnacles, and we were experiencing multiple leaks from the plumbing to the second floor. Several other plumbers had looked at our situation and only offered partial solutions. Jeff's Custom Care, on the other hand, had the…

Faucet installationToilet installationPlumbing pipe repair
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeff and Jim are the best! They've worked on so many of our home projects, I've lost track of all they have helped us with. They have always been timely, professional and will stay late to get the job done. Their pricing is fair and their quality of work is exceptional. Wouldn't use anyone else.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Anthony9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a need to call Jeff after discovering a cracked T fitting off my main well water inlet. He was very accommodating to my time, was able to perform the worked needed correctly the first time, and finished in timely manner. He was knowledgeable, and took some time to teach me a few things. I'll keep his card handy for any future plumbing needs.

Plumbing pipe repair+ Responsiveness
lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

this company was great and i will definitely use them again.Very reasonable and did great work

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeff was very kind and professional. Went above and beyond to keep my newborn safe from any dust and debris. He replaced my drain stack in only a few hours. I highly recommend Jeff. Fair price and explained very well what the issue was. I will never use another plumber. Thanks again Jeff!

Plumbing leak detectionPlumbing pipe repair+ Quality+ Professionalism+ Value
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My water softener broke and flooded my basement. Had Jeff out to look at it, diagnosed it and replaced it. At the same during that time also did a water tests and eventually found I had a high sulfur content in my water. advised it would be a good idea to install a sulfur filter to prevent damage to my water heater…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
AlexLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I was remodeling bathroom and debating between doing plumbing myself or hiring someone. Ended up calling Jeff thanks to local facebook group recommendation. He stopped by and gave me estimate. Work was done a week later. Everything went smooth with no issues and was finished in a day. The only minor thing that…

Shower installationPlumbing pipe repair
johnLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We had a major water leak at 9 p.m. In the night time! Needless to say we where stressed! I try to fix it myself but made it leak even more! In a panic we googled "Plumber-24 hour service- Waterford" and found Jeff's Custom Care Plumbing service and gave them a call. Already thinking that it was gonna cost us a…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
WesLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jeff and Jim did a fantastic job with the plumbing services completed at our house. They were timely, professional, and charged a reasonable rate for the work that was completed. We ended up having a manufacturer failure in the water heater installed and Jim was over the next day to replace it. Would highly…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ellen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jeff's service was fantastic! Very professional, informative and courteous. Pricing was very fair. I highly recommend Jeff.

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Olena10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional, quick to respond and high quality! Will use and recommend.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jeff found and fixed plumbing and drain issues that would have caused problems in the future in my home. He explained the problems and fixes, and did the work for a great price. And he’s a nice guy in top of all that. Highly recommended!

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$337-26% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair18$248–$971
Drain cleaning9$166–$545
Faucet installation8$295–$656
Plumbing leak detection7$114–$366
Water heater installation7$1.4k–$2.4k
Faucet repair5$122–$383
Sewer repair5$348–$2.5k
Toilet repair5$216–$493

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