Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Jeff's Plumbing & Drain Cleaning Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%60+14.5Value 14%75+10.6Replies to reviews 7%21+1.5Craft & service penalty7−9.3Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Jeff's Plumbing & Drain Cleaning Inc.

Fargo, ND · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.6★ from 267 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jeff's Plumbing & Drain Cleaning Inc. is better than 74% of septic tank services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jeff's Plumbing & Drain Cleaning Inc. is better than 60% of septic tank services.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jeff's Plumbing & Drain Cleaning Inc. is better than 7% of septic tank services.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jeff's Plumbing & Drain Cleaning Inc. is better than 75% of septic tank services.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jeff's Plumbing & Drain Cleaning Inc. is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jeff's Plumbing & Drain Cleaning Inc. is better than 21% of septic tank services.D
21

Reviews for your job

Customers hired Jeff's Plumbing & Drain Cleaning Inc. for 8 kinds of job.

Jeff's Plumbing & Drain Cleaning Inc. for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Plumbing leak repair”

Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We've used Jeff's Plumbing for years, two different homes. They are great! Professional, prompt, clean, courteous, definitely knowledgeable and high quality work they stand behind with reasonable rates makes them our top choice in plumbers.

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler and Avery saved the day! I called for service on a Friday morning and they were able to make it out to me before noon. Very pleased by the swift service and by the great job they did!

Paid $1–200Reasonable pricePlumbing leak repair
CharlesLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Your tech Tyler was polite and I was very happy with the results. I will definitely call Jeff's plumbing again.

Paid $400–600Reasonable priceToilet repairSewer cleaningPlumbing leak repair
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I used Jeff's Plumbing for the first time after noticing drain water leaking into the sump pit. The work was scheduled in a timely manner and the technicians, Ehsan and Tyler, were awesome. After the floor slab was removed, they clearly showed and explained everything. The job was completed so fast, I had them look…

Paid $1,000+Reasonable pricePlumbing leak detectionFaucet installationPlumbing leak repair
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Rating only, no written review.

Great pricePlumbing leak repair
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable pricePlumbing leak repair

Price

$381-11% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair28$209–$607
Drain cleaning26$205–$478
Water heater installation19$1.2k–$2.4k
Plumbing pipe repair15$305–$1.1k
Faucet installation12$292–$786
Faucet repair11$271–$659
Sewer cleaning10$248–$529
Plumbing leak detection10$54–$495

Compare with

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