Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
Google reviewers rate Jeff's Plumbing 4.6 out of 5 based on 267 reviews, with the owner responding to 56 percent of them. Customers frequently praise the company for punctual arrivals, clear communication, fair pricing, and thorough work on services like drain cleaning, leak repair, and water heater installation. However, a pattern of criticism in lower-rated reviews highlights instances of missed appointments, poor communication regarding schedule changes, and dissatisfaction with long-term solutions for sewer issues.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Bar = this company · dark tick = category median.
267 Google reviews we collected
Phrases our text analysis found in 219 written reviews
Price verdicts customers left with their Google review
Middle half of what 78 customers paid ($228–$731) · gold mark = category median.
How often each topic comes up in the written reviews
We read 219 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would highly recommend they for fast and professional work!”
“Especially the little man baby that answered the phone and hung up on me.”
“On time, great communication, end bill was less than estimate, quality work that looks great!”
“5 hours of vacation time at work to wait for a no show.”
“Cody did a great job and we will be using them again!”
“Terrible customer service.”
“I’ve already scheduled more work and highly recommend Jeff’s services.”
“Do not recommend to those who value good customer service.”
“The problems and solutions were explained with clarity and the price was more affordable than other quotes I had gotten.”
“The times I did have work done, it was overpriced.”
“Jude was very nice to work with and explained as he went along.”
“Billy was a great communicator; he was very open, clear, and honest with us with what our options were and with pricing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Jeff's Plumbing & Drain Cleaning Inc. for 8 kinds of job. Pick one to see what they paid and said.
On time, great communication, end bill was less than estimate, quality work that looks great!
I was extremely satisfied with the quality of work and the customer service. Jude was very nice to work with and explained as he went along.
We had sewage backing up into our house on a Saturday. Jeff’s was the only place that answered and they were able to come quickly. Cody did a great job and we will be using them again!
We received excellent & thorough service by Jeff's Plumbing. Both Jude and Jeff went above and beyond to figure out the problem with our sewer and get it unclogged. I HIGHLY recommend.
Great prompt service, Kaiden was very professional from explaining the repair to completing the work in a timely manner. I’ve already scheduled more work and highly recommend Jeff’s services.
Seems you always have an issue when you call for plumbing services. Jeff’s always come asap. Get the job completed asap. Great staff, explain the situation.
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 28 | $209–$607 |
| Drain cleaning | 26 | $205–$478 |
| Water heater installation | 19 | $1.2k–$2.4k |
| Plumbing pipe repair | 15 | $305–$1.1k |
| Faucet installation | 12 | $292–$786 |
| Faucet repair | 11 | $271–$659 |
| Sewer cleaning | 10 | $248–$529 |
| Plumbing leak detection | 10 | $54–$495 |
4.6 ★★★★★ 267 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They arrived in 10 minutes, found the source of the leak in the wall going to the Icemaker. Jeff's Plumbing is GREAT!!! I would highly recommend they for fast and professional work! Do yourself a favor and call Jeff's Plumbing instead of trying to fix it yourself- 5 Gold Stars for Jeff's
On time, great communication, end bill was less than estimate, quality work that looks great!
I was extremely satisfied with the quality of work and the customer service. Jude was very nice to work with and explained as he went along.
We had sewage backing up into our house on a Saturday. Jeff’s was the only place that answered and they were able to come quickly. Cody did a great job and we will be using them again!
We received excellent & thorough service by Jeff's Plumbing. Both Jude and Jeff went above and beyond to figure out the problem with our sewer and get it unclogged. I HIGHLY recommend.
I would highly highly recommend Jeff! I have used him for over 12 years and we will never look elsewhere. I can't recommend him and his guys enough!
Great prompt service, Kaiden was very professional from explaining the repair to completing the work in a timely manner. I’ve already scheduled more work and highly recommend Jeff’s services.
Seems you always have an issue when you call for plumbing services. Jeff’s always come asap. Get the job completed asap. Great staff, explain the situation.
Always on time, respectful of our property and they clean up their mess. Very kind and friendly.
Thank you so much, Julie! We're glad our team showed up on time, treated your property with respect, and left everything clean. We really appreciate your kind words and look forward to helping you again.
Excellent service. They were a little behind the time I had scheduled, but they were extremely professional and friendly which completely made up for it and made the overall experience great. The problems and solutions were explained with clarity and the price was more affordable than other quotes I had gotten.
Thank you, Ryan! We're sorry we ran a little behind your scheduled time, and we're glad our team's professionalism and clear explanations made up for it. It's great to hear our pricing came in better than your other quotes. We appreciate you choosing us!
Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
