Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Jefferson Water Damage & Restoration Philadelphia logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Jefferson Water Damage & Restoration Philadelphia

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 35 well inspectors · 5.0★ from 68 Google reviews

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Report card

Percentile vs other well inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jefferson Water Damage & Restoration Philadelphia is better than 99% of well inspectors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jefferson Water Damage & Restoration Philadelphia is better than 98% of well inspectors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jefferson Water Damage & Restoration Philadelphia is better than —% of well inspectors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jefferson Water Damage & Restoration Philadelphia is better than 100% of well inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jefferson Water Damage & Restoration Philadelphia is better than 100% of well inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jefferson Water Damage & Restoration Philadelphia is better than —% of well inspectors.–
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Reviews for your job

Customers hired Jefferson Water Damage & Restoration Philadelphia for 8 kinds of job.

Jefferson Water Damage & Restoration Philadelphia for water damage-related cleanup & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Water damage-related cleanup & repair”

Alex14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jefferson was hired to detect and repair a leak that had been causing problems for my landlord for years after two other failed repair jobs from other businesses. Within 15 minutes of calling them, I had a call back from the project manager, Matt to discuss the issue and plan the detection service. I can’t say…

Mold inspectionWater removalMold mitigation
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Buckle up for a rave review! After my condo flooded earlier this summer, Jefferson was able to be on the scene doing water removal within the hour. They had the demo done in two days and the entire rebuild was done in a months time. Anyone who has dealt with flooding can attest to what a nightmare it is and Ben &…

Customer photo from Jamie's review
Install flooringFlood restorationRemodeling
RyanLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had water damage to the flooring and drywall near our HVAC unit due to a leak caused by faulty installation. Dan was the best project manager ever. I must have spoken to him on the phone 20 times over the course of the restoration and the guy always answered by the second ring. He gave instant responses when we…

Reasonable priceInstall flooringFlood restorationMold inspection
Janel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We called Jefferson Restoration in such a stressed out situation! He immediately came out, explained how he could stabilize the situation and got my school up and running by the end of the weekend. As an educator and mom, taking care of young ones is paramount! They kept my school up and running and safe from any…

Flood restorationMold inspectionWater removal
Kristen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Working with Ben was a breeze. He quickly diagnosed the issue, explained the situation clearly, and started on the mold mitigation and repairs. This was all on Christmas eve. He got his roofer in on the day after Christmas and followed up to make sure everything is good to go! Work was thorough and I would highly recommend Jefferson to everyone!

Mold mitigationWater damage-related cleanup & repairWater damage-related mold removal
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great guys. Quick to respond, quick to give an estimate and got the work done fast. They're not cheap, but they were thorough and honest.

Reasonable priceMold inspectionWater damage-related cleanup & repair
Sergei4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben from Jefferson WDR is a very skilled and intelligent professional. He identified the place of the leak and eliminated it efficiently. Then he fixed all the damage made by the leak so there is no trace left. Very happy to work with these guys and highly recommend them.

Water damage-related cleanup & repair
AndrewLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a recent problem with a corroded leaking hot water pex valve that caused water damage to my flooring/ carpet and drywall. I was worried about mold formation. The folks from Jefferson were extremely prompt, thorough and professional. They addressed my problem without any drama. Would definitely use them again!

Reasonable priceMold inspectionWater removalWater damage-related cleanup & repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Mold inspection16—
Water removal9—
Flood restoration8—
Mold mitigation8—
Water damage-related cleanup & repair8—
Mold remediation5—
Install flooring4—
Water damage-related mold removal3—

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