Jenbri Carpet Cleaning Clermont LLC logo

Jenbri Carpet Cleaning Clermont LLC

Carpet cleaning service · Mount Dora, FL · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 245 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 113 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$146typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Jenbri Carpet Cleaning Clermont LLC at a glance

Google reviewers rate Jenbri Carpet Cleaning Clermont LLC five stars based on 113 reviews, with the owner responding to ninety-nine percent of feedback. Customers consistently highlight punctuality, professional communication, and reasonable pricing for carpet and upholstery services. Recurring themes describe thorough cleaning results that restore items to a fresh appearance, along with efficient same-day or last-minute scheduling. No significant criticisms appear in the provided excerpts, as all listed feedback is positive.

  • Google rating: 5.0 out of 5 from 113 reviews (100% five-star).
  • Reviews on this page: 113 Google reviews (106 with written comments, 16 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Carpet Cleaning serving Mount Dora, Florida.

Data from Google, last updated October 25, 2026.

Score profile vs other carpet cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

Satisfaction100Reliability99Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 100 (median 96)Reliability: 99 (median 96)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
This companyCarpet Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jenbri Carpet Cleaning Clermont LLC: 100/100 on this factor. Category median: 96.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jenbri Carpet Cleaning Clermont LLC: 99/100 on this factor. Category median: 96.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jenbri Carpet Cleaning Clermont LLC: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jenbri Carpet Cleaning Clermont LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jenbri Carpet Cleaning Clermont LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
–

Bar = this company · dark tick = category median.

Star ratings

113 Google reviews we collected

  • 5 stars113100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 106 written reviews

  • Praise230100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1979%
  • Reasonable521%
  • Overpriced00%
  • Not sure00%
$146-47% vs typical carpet cleaning

Middle half of what 21 customers paid ($94–$235) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results6528%
  • Staff & attitude4520%
  • Speed & response4520%
  • Would recommend4218%
  • Price & value2611%
  • Honesty & trust52%
  • Communication21%

What customers talk about

We read 106 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great work, professional attitude and attitude to detail, would definitely use them again great company.”
  • “Brian was fast and professional with same day service!”
  • “Showed up right on time, did qualify work at a reasonable price.”
  • “The prices are reasonable and it’s a pleasure to recommend them.”
  • “He was very friendly and thorough with cleaning and reasonably priced.”
  • “Communication was excellent, they were professional, thorough, and genuinely cared about doing a great job.”
  • “The communication was great.”

People customers mention

  • Brian 17 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Jenbri Carpet Cleaning Clermont LLC for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Barbara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Brian did a fabulous job cleaning our carpets! He is thorough, efficient; and reasonably priced. I highly recommend Jenbri Carpet Cleaning.

Paid $150–200Reasonable priceCarpet steam cleaningArea rug cleaning
philLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Showed up right on time, did qualify work at a reasonable price. Would definitely recommend

Paid $100–150Great priceUpholstery cleaning
Sean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great work, professional attitude and attitude to detail, would definitely use them again great company.

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
william6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brian did exactly what I wanted he refreshed 2 rugs ! Very pleased with the fast service ..♥️

Paid $50–100Great priceCarpet steam cleaning
FarzanaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jenni did an amazing job on our stained white sofa. He was very reasonable and friendly. The sectional looked brand new!

Paid $150–200Great priceUpholstery cleaningPet stain & odor removal
Eileen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brian was very professional, on time, and did quality work. Glad to support small business owners in Clermont. I would highly recommend Jenbri.

Paid $450–500Great priceGeneral carpet cleaningService not listed

Photos

Customer reviews

5.0 ★★★★★ 113 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Barbara Kingsley12 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brian did a fabulous job cleaning our carpets! He is thorough, efficient; and reasonably priced. I highly recommend Jenbri Carpet Cleaning.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Carpet steam cleaning, Area rug cleaning
claire conroy7 reviewsTotal number of Google reviews claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Left my carpets looking brand new! Will definitely be using again!

  • Price assessment: Great price
  • Price: $50–100
  • Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · 3 weeks ago

Thank you

phil pecoraroLocal Guide · 35 reviewsTotal number of Google reviews phil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Showed up right on time, did qualify work at a reasonable price. Would definitely recommend

  • Price assessment: Great price
  • Price: $100–150
  • Services: Upholstery cleaning
Response from the owner · a month ago

Thank you

Sean Ramirez5 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work, professional attitude and attitude to detail, would definitely use them again great company.

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Carpet steam cleaning, Upholstery cleaning, Pet stain & odor removal
Response from the owner · a month ago

thank you

Albert Jimenez7 reviewsTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brian was on time, service was impeccable, he’s knowledgable and process was extremely smooth. Got my carpet looking brand new. Thanks Brian!

  • Price assessment: Great price
  • Services: Carpet steam cleaning
Response from the owner · 2 months ago

thank you

william gilpin6 reviewsTotal number of Google reviews william has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brian did exactly what I wanted he refreshed 2 rugs ! Very pleased with the fast service ..♥️

  • Price assessment: Great price
  • Price: $50–100
  • Services: Carpet steam cleaning
Response from the owner · 2 months ago

Thank you

robert gaeta10 reviewsTotal number of Google reviews robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brian was fast and professional with same day service!

  • Price assessment: Great price
  • Price: $50–100
  • Services: Carpet steam cleaning
Response from the owner · 2 months ago

Thank u

marie torres11 reviewsTotal number of Google reviews marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brian did a good job. He vacuumed the rooms and finished up with carpet steam cleaning. Happy with how the rooms look and smell … CLEAN

  • Services: Carpet steam cleaning
Response from the owner · 3 months ago

thank you

Farzana Melanie GanpatLocal Guide · 53 reviewsTotal number of Google reviews Farzana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenni did an amazing job on our stained white sofa. He was very reasonable and friendly. The sectional looked brand new!

  • Price assessment: Great price
  • Price: $150–200
  • Services: Upholstery cleaning, Pet stain & odor removal
Response from the owner · 5 months ago

Thank you

Shawn Newsome2 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5 stars all the way. The team went above and beyond what I originally asked for and made the whole process easy from start to finish. Communication was excellent, they were professional, thorough, and genuinely cared about doing a great job. The carpets came out great, and I’d absolutely recommend this local team to anyone needing carpet cleaning.

Response from the owner · 5 months ago

Thank you

Jenbri Carpet Cleaning Clermont LLC on Google Maps →

Business details