How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJensen Plumbing, Heating & Air, Inc.
Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 699 Google reviews
Report card
Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jensen Plumbing, Heating & Air, Inc. for 8 kinds of job.
Jensen Plumbing, Heating & Air, Inc. for a/c system maintenance
Clear ✕All 29 Google reviews tagged “A/C system maintenance” · showing 20
Keith checked out our furnace a month ago. Did an awesome job in helping us pick out a new furnace since after 29 years we didn't want to push our luck through the winter! Monday the guys came and got the new furnace installed, new air conditioner as well as a new thermostat. I can't say enough good about this…
Another fine job by Jensen's Plumbing and Heating. Always friendly, respectful of property and professional. Highly recommend Jensen's. Nate did a great job, friendly and professional, explained everything he did and showed pictures of before and after his work. Great job again from Jensen's.
Unfortunately we have always called Jensen when we needed HVAC maintenance, new units ect. After 7 years I decided to get my mini split cleaned and serviced. They arrived July 30th. Seemed fine. 2 weeks later it started dripping on my new carpet. I called them. A technician was sent out that day. He stated it was…
Nate,Mesan,Deryk,Diego and Nick came out to replace cooling unit. They were on time ,police, respectful of property. Good with our dogs. Reasonably priced Explained what they were doing provided options Super helpful. I have used them before and will in future I will recommend to others
Great job fast and knowledgeable
The technician was very informative. He let me know everything he was doing. Both of the technicians gave me choices of what to fix. I will continue to use Jensen Plumbing for my service.
Great and competent technicians and quick service! Thank you!
My water heater went out and Jensen was the only place to answer the phone. They came out and had it replaced that day. I decided to buy their maintenance plan for my furnace/ ac. They just came and checked my ac. They found a bad part and replaced it. They found some other issues to address in the fall but they…
"Our" plumberis always prompt friendly, willing to talk through what he is doing and why and suggesting ways to avoid further issues. I have found the heating/AC staff to be equally proficient. Jensen Heating, plumbing and Air Conditioning in Lake Mills is an A+ business: a relief for those of us with aging equipment and systems!
First time using at my new home. Friendly, professional, courteous and thorough. Explained my heating air systems. Thank you
Called in at 7:00am to get A/C going on hottest day so far this year. Serviceman came by 8:00 and professionally diagnosed the issue, had the parts needed in his van, and replaced the worn out parts. Charges were about half what I expected. Great service and prices for professional HVAC. And the serviceman was very knowledgeable and cordial.
Steve was professional and flexible. Did a great job!
Nate did a great job maintaining our furnace & air conditioner!
On time, friendly, professional and quick.
Awesome service from Jensen's. Nate H was thorough, knowledgable and explained all the work he performed getting my AC unit ready for this summer!
Very professional and helpful.
Always quick and affordable. Professional, knowledgeable and courteous techs and always long term employees so you know they are treated well too.
Noah, CJ, and Nick came out and replaced my air conditioning unit today, and did a great job. Everything was timely, they were all super professional, and I can't think of anything that would need improvement. The entire process was made easy from the first phone call to the truck pulling away from the curb when they were done. Thanks!
Nick came to change the AprilAire filter and the clean out the air conditioning unit. He was great! He explained what he was going to do and did it. He also got us a quote for a new water heater that we are considering sometime in the future. He was friendly, knowledgeable and a great technician. He wore booties in…
Once again a great experience. I've had them out 3 times and I'm always happy with their work. I highly recommend Jensen to everyone I know.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system repair | 39 | $161–$520 |
| Heating system installation | 30 | — |
| A/C system maintenance | 28 | — |
| Toilet repair | 24 | $209–$410 |
| Faucet installation | 24 | — |
| Water heater installation | 23 | $1.4k–$2.8k |
| Plumbing pipe repair | 17 | $314–$1.1k |
| Toilet installation | 17 | $479–$633 |
