How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJensen Plumbing, Heating & Air, Inc.
Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 699 Google reviews
Report card
Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jensen Plumbing, Heating & Air, Inc. for 8 kinds of job.
Jensen Plumbing, Heating & Air, Inc. for toilet repair
Clear ✕All 24 Google reviews tagged “Toilet repair” · showing 20
Jay and Ben took care of my problem quickly and capably
Fast service
They were very easy to work with. Scheduling was set and three polite men showed on time and replaced furnace and AC. All at a realistic and reasonable cost. I recommend them.
Very prompt, sorted out the issue quickly, repaired, and completed the work. Highly recommend.
Called and came first thing on Thursday morning. Very courteous . I was not happy that Ben dumped something on my grass that was jelly-like. I did receive a complaint about that from the grass cutters. I would like a detailed invoice when you send the the receipt.
We had a toilet issue and I called the company at 7:30am about it. This was the first time that we have ever used Jensen plumbing and was very impressed. The receptionist said that they had a busy schedule, but they would be out sometime that day to help us. They were here within 20 minutes after I had called and it…
Excellent customer service every time! Highly recommend!
Very prompt service and amazing customer service. Will definitely be using Jensen for any future needs.
Once again, Robbie and company did a great job! Timely and informative for my plumbing concerns. Thanks again!
As always Jensen Plumbing was there to help us out within an hour of my call. We always have great service with Jensen Plumbing, Heating & Air, Inc. and they are our go to for great, fast service!
Great company. They communicate well and are always available for an emergency.
These guys are amazing! Always fast to respond and they do great work. Always professional, friendly, trustworthy, and affordable. I'm attempting to restore a Century-old Colonial home, and they've helped me out quite a bit lol. Thanks guys! 😊
he knew his stuff for sure, so now if I need a plumber always send him pls OK?
Last night I was cleaning the bathroom and I noticed dampness on and water at the base of the toilet. I went downstairs and saw water dripping and a wet subfloor. I don't know much abt plumbing but I knew I had a problem. Seven AM couldn't come fast enough. The problem was taken care of by 9 AM! I am impressed…
Best service fast efficient He is the best Service tech
Jay was great- identified and fixed the problem. Friendly and professional. Highly recommend!
Jay & Dan took very good care to resolve our problem. They were courteous and helpful with suggestions on how to prevent future episodes.
Jay and Dan were awesome!!
We've used Jensen's for plumbing, heating, and A/C work for well over a decade. Their service is the best. It's a great group of hard-working professionals whom we trust in our home. We recently had an A/C unit replaced. Kenny, Troy, Matt, and Dave did an amazing job making sure everything was done correctly. It's…
Bob and Dan were very professional, cordial and proficient. We are pleased with Jensen's work. This is our second experience with them and are very happy with the outcome and highly recommend them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system repair | 39 | $161–$520 |
| Heating system installation | 30 | — |
| A/C system maintenance | 28 | — |
| Toilet repair | 24 | $209–$410 |
| Faucet installation | 24 | — |
| Water heater installation | 23 | $1.4k–$2.8k |
| Plumbing pipe repair | 17 | $314–$1.1k |
| Toilet installation | 17 | $479–$633 |
