How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJensen Plumbing, Heating & Air, Inc.
Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 699 Google reviews
Report card
Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jensen Plumbing, Heating & Air, Inc. for 8 kinds of job.
Jensen Plumbing, Heating & Air, Inc. for water heater installation
Clear ✕All 23 Google reviews tagged “Water heater installation” · showing 20
Fantastic, honest, down to earth service and sales. Definitely will use these guys for all of our needs moving forward!
My water heater went out and Jensen was the only place to answer the phone. They came out and had it replaced that day. I decided to buy their maintenance plan for my furnace/ ac. They just came and checked my ac. They found a bad part and replaced it. They found some other issues to address in the fall but they…
Same day service was incredible! They quickly assesed what was needed and was able to have the new water heater delivered and installed without any issues.
Bob was awesome! Thank you Bob!
The guys did an awesome job installing my hot water heater. Took some time but they figured it out and works great
Prompt and courteous service but learned from a friend how much we overpaid for promptness.
Excellent response time and very professional and quick service. I have used in the past and will definitely continue to use them. Highly recommend and appreciate.
The guys did a great job replacing our old water heater. Prompt and very efficient getting the job done.My only complaint is I would like a break down on the invoice, cost of the heater, misc. and labor cost.
Dan was courteous and efficient they had the waterheater change quickly
Had water heater spring a leak. Jensen Plumbing scheduled a crew right away to take care of it. Crew was on time and had the job wrapped up and cleaned up very quickly.
These guys are amazing! Always fast to respond and they do great work. Always professional, friendly, trustworthy, and affordable. I'm attempting to restore a Century-old Colonial home, and they've helped me out quite a bit lol. Thanks guys! 😊
I received a quote, called to set up payment and was asked if I was available that day. When I said I was, they got Bob and Dan out within about an hour to start working. After just a couple of hours they had carefully switched out the water heater, and it works with no issues. Glad I chose to work with them for my needs!
Jay, Keith and Dave I have worked with many times in the past/current and every time they do excellent jobs.
We've used Jensen's for plumbing, heating, and A/C work for well over a decade. Their service is the best. It's a great group of hard-working professionals whom we trust in our home. We recently had an A/C unit replaced. Kenny, Troy, Matt, and Dave did an amazing job making sure everything was done correctly. It's…
Dave was great! Water heater was installed without any issues. He even told jokes. :)
Jay L. and Dan V. were the best! If i could give them 6 stars I would. They were professional and took the time to educate me on the new water heater. Thank you!
Dan V and Jay L from Jensen Pluming replaced my existing old short Bradford-White 50 gallon electric water heater with a new Bradford- White 50 gallon electric water heater. They did a great job and I would use Jensen in the future. Jensen has been servicing my needs since I moved into my house in 1995. Top rated company in my view.
We want to thank Jensen's for their amazing service, professionalism, dedication and quality of work with our boiler water heating issue. They exceeded our expectations in how they handled our situation and stood behind the product that they sold us. They made it right and did everything in their power to do so.…
Very impressed with this team very glad we picked them for our work. We had a our furnace, water heater and faucet replaced, as well as fixed out of code plumbing under our kitchen sink. Everyone we've communicated with, both in our home and over the phone have been incredibly polite and helpful. The pricing was…
Jensen has installed,replaced, or repaired nearly every thing in our house over the last 20 years. I don't know what we would do without them. Ali and Jake have fixed our last few plumbing emergencies quickly, professionally and neatly. They were also part of the team installing. our on demand hot water system.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system repair | 39 | $161–$520 |
| Heating system installation | 30 | — |
| A/C system maintenance | 28 | — |
| Toilet repair | 24 | $209–$410 |
| Faucet installation | 24 | — |
| Water heater installation | 23 | $1.4k–$2.8k |
| Plumbing pipe repair | 17 | $314–$1.1k |
| Toilet installation | 17 | $479–$633 |