How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJensen Plumbing, Heating & Air, Inc.
Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 699 Google reviews
Report card
Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jensen Plumbing, Heating & Air, Inc. for 8 kinds of job.
Jensen Plumbing, Heating & Air, Inc. for water heater repair
Clear ✕All 8 Google reviews tagged “Water heater repair”
Jensen’s is the first place we call for any heating or plumbing questions and problems. We used them several times over the years and they have never disappointed! Very knowledgeable employees! Great guys! 🤩🤩🤩🤩🤩
Excellent service. Identified a problem that didn't require water heater replacement. Saved me a bunch of money
I called Jensen when we discovered water in our basement, and they sent someone out within an hour. They were back the very next day to replace our water heater. Bob and Mitch were courteous, prompt and did a great job. Very appreciate that they could get the job done so quickly!
Jay and Dan were fantastic at explaining what they were going to do to repair hot water heater and in terms I could understand. Super professional and great to deal with. highly recommend them to work on plumbing jobs !!! thank you both for doing just a great job Linda R
Jay and Mitch did a great job replacing our water heater. Thank you!
We've used Jensen's for plumbing, heating, and A/C work for well over a decade. Their service is the best. It's a great group of hard-working professionals whom we trust in our home. We recently had an A/C unit replaced. Kenny, Troy, Matt, and Dave did an amazing job making sure everything was done correctly. It's…
Robbi and Brock were sent out to my parents the same day for a water heater and shower valve replacement. Tucker was very helpful in getting this set up for me. Robbi called when he was on the way and they had everything done in a couple of hours. Awesome service!
Jay L arrived in the time window we were given, after calling first to confirm his exact arrival time. He worked diligently to repair our leaking water heater. We have had Jensen Plumbing answer service needs calls and do general plumbing work in the past and will always call them first. And Jay will be the one we request.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system repair | 39 | $161–$520 |
| Heating system installation | 30 | — |
| A/C system maintenance | 28 | — |
| Toilet repair | 24 | $209–$410 |
| Faucet installation | 24 | — |
| Water heater installation | 23 | $1.4k–$2.8k |
| Plumbing pipe repair | 17 | $314–$1.1k |
| Toilet installation | 17 | $479–$633 |
