Fence contractor · Salem, OR · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%92+14Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 43 gate installationiPosition by Experts Score among all companies we track in this category. · better than 74%
5.0★★★★★51 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the company 5 out of 5 based on 51 reviews, with the owner responding to 59 percent of them. Customers describe fence, deck, and gate projects as punctual, communicative, and fairly priced, noting that crews cleaned up thoroughly and handled complex site conditions well. One review mentions that damaged posts were replaced promptly at no extra cost, indicating a commitment to standing behind the work.
Google rating: 5.0 out of 5 from 51 reviews (100% five-star).
Reviews on this page: 51 Google reviews (47 with written comments, 22 with photos).
Owner responses: the business replied to 59% of reviews.
Most recent review: October 18, 2026.
Service: Gate Installation Service serving Salem, Oregon.
Data from Google, last updated November 13, 2026.
Score profile vs other gate installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Jerry's Fencing & DecksGate Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jerry's Fencing & Decks: 99/100 on this factor. Category median: 90.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jerry's Fencing & Decks: 98/100 on this factor. Category median: 87.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jerry's Fencing & Decks: 98/100 on this factor. Category median: 97.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jerry's Fencing & Decks: 92/100 on this factor. Category median: 100.A
92
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jerry's Fencing & Decks: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
51 Google reviews we collected
5.0of 5
5 stars51100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
98%praise
Praise12198%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price111%
Reasonable889%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2520%
Price & value2319%
Would recommend2016%
Staff & attitude1915%
Quality & results1815%
Communication1311%
Honesty & trust54%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jerry was great to work with, always responsive to emails, and happy to make adjustments to ensure we were happy with the finished product.”
“Jerry was accommodating and very fair in his pricing.”
“I highly recommend Jerry's for any fencing needs you may have.”
“Responsive, professional, thorough, friendly, flexible, on time daily, finished job earlier than expected, great advice, and excellent pricing.”
“Alex and Michael came out and did very high quality work.”
“Beyond the great craftsmanship, I really appreciated how easy communication was and that they thoroughly cleaned up after they completed the project.”
“He was transparent with pricing and was very reasonably priced compared to some of the bigger companies out there.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jerry's Fencing & Decks for 4 kinds of job. Pick one to see what they paid and said.
CraigLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Perfect experience! Deck looks amazing. Beyond the great craftsmanship, I really appreciated how easy communication was and that they thoroughly cleaned up after they completed the project.
Reasonable price
Mary5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
We have a 1970s house with a unique deck tucked between the house and garage that was pretty much unusable due to the original design and construction. Jerry and his team transformed it into a beautiful, functional space with composite decking, a waterproof cover, updated drainage, and a catio-style enclosure.…
Reasonable priceCustom fabrication
Kevin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jerry just completed replacing a landing on a stairway and two posts with rot in them as well as fixing other minor problems elsewhere with decking and railings. Communication was excellent and he showed up when he said he'd be here. The work performed far exceeds the quality of the original installation and…
Reasonable priceGeneral repairs & maintenance
Steve3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The 2 guys that replaced my fence and also replaced 6 posts in another fence of mine were great! At the end of each day they cleaned up and you could hardly tell they had been there. At the end of the job, my yard was cleaned up from all left over material and scraps. Very pleased with their work and craftsmanship.…
BILL2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jerry's team built a beautiful and sturdy fence for us. We just had it stained and it looks terrific. The workers were careful with my plants while staining the fence and I really appreciated that.
Custom fence construction
AllanLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
A++++. They did fantastic work replacing our deck. Responsive, professional, thorough, friendly, flexible, on time daily, finished job earlier than expected, great advice, and excellent pricing. What more can I say ? Thank you
Perfect experience! Deck looks amazing. Beyond the great craftsmanship, I really appreciated how easy communication was and that they thoroughly cleaned up after they completed the project.
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you for the kind words! We're glad you're happy with how the deck turned out. We always strive to make the entire process as smooth as possible, from communication to the final cleanup. We really appreciate you trusting us with your project and hope you enjoy your new deck for years to come!
Mary Ellen Goese5 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
We have a 1970s house with a unique deck tucked between the house and garage that was pretty much unusable due to the original design and construction. Jerry and his team transformed it into a beautiful, functional space with composite decking, a waterproof cover, updated drainage, and a catio-style enclosure.
Jerry was great to work with, always responsive to emails, and happy to make adjustments to ensure we were happy with the finished product. The craftsmanship is excellent, especially the deck with its double border and mitered corners.
We’re so happy with how everything turned out and love having a space we can actually use every day. We’d definitely hire Jerry again for future projects!
Price assessment: Reasonable price
Services: Custom fabrication
Fence type: Other
Response from the owner · 3 weeks ago
Thank you so much for the great review! It was a pleasure working with you on this project, and we're glad you're enjoying the new space. We also loved the decor you added! It really tied everything together. Thanks again for trusting us with your project, and we look forward to working with you again in the future!
Kevin Slater5 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Jerry just completed replacing a landing on a stairway and two posts with rot in them as well as fixing other minor problems elsewhere with decking and railings. Communication was excellent and he showed up when he said he'd be here. The work performed far exceeds the quality of the original installation and hopefully will last a long time. He also educated me about differences between the various brands of composite decking and why certain problems developed with my installation from several years ago. Everything was cleaned up at completion and I'd definitely consider his company for any future deck and railing work needed.
Price assessment: Reasonable price
Services: General repairs & maintenance
Fence type: Other
Response from the owner · 2 months ago
Thanks so much for the positive review Kevin! It was a pleasure working together with you on getting your deck and stairway back to life.
Steve Everett3 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
The 2 guys that replaced my fence and also replaced 6 posts in another fence of mine were great! At the end of each day they cleaned up and you could hardly tell they had been there. At the end of the job, my yard was cleaned up from all left over material and scraps. Very pleased with their work and craftsmanship. Highly recommend this fencing company!! Thank you!!
Price assessment: Reasonable price
Services: General repairs & maintenance, Wood fence installation
Response from the owner · 2 months ago
Thank you for your positive feedback Steve! It's been a pleasure working with you. Thanks for you choosing us to build you a beautiful fence!
BILL BRAUER2 reviewsiTotal number of Google reviews BILL has written across all businesses on Google Maps, not just this one.
Jerry's team built a beautiful and sturdy fence for us. We just had it stained and it looks terrific. The workers were careful with my plants while staining the fence and I really appreciated that.
Services: Custom fence construction
Allan SiegelLocal Guide · 20 reviewsiTotal number of Google reviews Allan has written across all businesses on Google Maps, not just this one.
A++++. They did fantastic work replacing our deck. Responsive, professional, thorough, friendly, flexible, on time daily, finished job earlier than expected, great advice, and excellent pricing. What more can I say ? Thank you
Response from the owner · 4 months ago
Thank you so much for the positive review Allan! It's been such a pleasure getting to you know you guys and having the opportunity to work with you guys on your deck projects. Looking forward to the next time we get to work together!
Richard Glenn4 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
I had Jerry’s Fencing replace two gates. Alex and Michael came out and did very high quality work. I could tell it was a point of pride for them. I could not be happier and Jerry’s will be my first call in the future.
Price assessment: Reasonable price
Services: General repairs & maintenance
Response from the owner · 5 months ago
Thanks so much for the positive feedback, Richard! We're so grateful for your business and looking forward to the next project.
Terri Kersey4 reviewsiTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Wow! Our new fence and 2 new gates were just finished today! We are so pleased with the care and craftsmanship Alex put into these stunning fences. Even our neighbors are texting us about how beautiful the fence is on their side. It’s a win for all! I would highly recommend. Quality work at a very fair price!
Price assessment: Reasonable price
Services: Wood fence installation
Response from the owner · 5 months ago
Thank you so much for the positive feedback, Terri! We're so grateful for your business and are so incredibly happy to hear you're satisifed with the end product.
Aron Howe3 reviewsiTotal number of Google reviews Aron has written across all businesses on Google Maps, not just this one.
Highly recommend Jerry's. They did a fantastic job, used high quality cedar with steel posts, priced right, and our fence turned out beautifully. He communicated throughout the process, the crew always showed up right when they said they would, and they finished quicker than expected. We're extremely happy with how it turned out.
Response from the owner · 5 months ago
We really appreciate your business, Aron! Thank you so much for the positive feedback. It really means a lot to us.
Mary Barker7 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
I hired Jerry's team to build a privacy cedar fence on the side of my garage. They were timely, professional and very nice to work with. The fence build was done perfectly and to my specifications. Jerry was accommodating and very fair in his pricing. I highly recommend Jerry and his team!
Price assessment: Reasonable price
Services: Custom fence construction
Response from the owner · 5 months ago
Thank you for the kind words and for choosing Jerry's Fencing & Decks, Mary! We truly appreciate your support and are glad you had a great experience.
