Stephanie Caruso1 reviewTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper friendly and helpful
Jersey Junkers® New Jersey's Junk Removal Company
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 71 hauling servicesPosition by Experts Score among all companies we track in this category. · better than 64%
5.0 ★★★★★ 746 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
Oct 2026latest review
Jersey Junkers® New Jersey's Junk Removal Company at a glance
Google reviewers rate the company five stars based on seven hundred forty-six reviews, noting that the owner replies to eighty-nine percent of feedback. Customers frequently highlight punctuality, efficient communication, and transparent pricing for services ranging from garage cleanouts to large item removals. While most praise the professional and friendly demeanor of the crews, one low-star review criticizes the cost for a small pickup of a few pieces of furniture.
- Google rating: 5.0 out of 5 from 746 reviews (98% five-star).
- Reviews on this page: 746 Google reviews (585 with written comments, 17 with photos).
- Owner responses: the business replied to 89% of reviews.
- Most recent review: October 27, 2026.
- Service: Hauling Service serving Elizabeth, New Jersey.
Data from Google, last updated October 27, 2026.
Score profile vs other hauling services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jersey Junkers® New Jersey's Junk Removal Company: 98/100 on this factor. Category median: 97.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jersey Junkers® New Jersey's Junk Removal Company: 98/100 on this factor. Category median: 98.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jersey Junkers® New Jersey's Junk Removal Company: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jersey Junkers® New Jersey's Junk Removal Company: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jersey Junkers® New Jersey's Junk Removal Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jersey Junkers® New Jersey's Junk Removal Company: 100/100 on this factor. Category median: 93.A
100
Bar = this company · dark tick = category median.
Star ratings
746 Google reviews we collected
- 5 stars73298%
- 4 stars132%
- 3 stars00%
- 2 stars10%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 585 written reviews
- Praise1,26499%
- Complaints81%
Topic share
How often each topic comes up in the written reviews
- Speed & response37529%
- Staff & attitude36028%
- Would recommend18414%
- Quality & results16113%
- Price & value1078%
- Communication564%
- Honesty & trust292%
What customers talk about
We read 585 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kept my budget in mind and was quick, early, and sweet.”
“Dane and the other guys were profesional, friendly and did everything really fast, I definitely recommend Jersey Junkers”
“I'd highly recommend your firm to anyone considering removal of unneeded furnishings.”
“I cannot recommend them any more highly!”
“Dom and Marcus with Jersey Junkers did an outstanding job.”
“Arrived on time… very professional… pricing was fair … great people to do business with 👍👍👍”
“…llows and a carpet and they charged me a little over 300 I think was too expensive For such a small pick up…”
“Dane was great and explained everything to us from the jump.”
“Professional polite on time and transparent pricing.”
People customers mention
- Dane 16 reviews
- Christian 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jersey Junkers® New Jersey's Junk Removal Company for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
You'reLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 hours ago★★★★★
The crew stayed in touch came on time.Friendly did excellent work.\nAnd left me l o l
PAT7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Wonderful Polite Quick service Efficient Caring and neat On time as promised Thank you Will use them again
Gilbert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Dom and Marcus with Jersey Junkers did an outstanding job. Fast, efficient and good-humored throughout. Totally professional. Definitely 6 stars out of 5! Gil Honigfeld
CarolynLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Marcus and Dom we’re a huge help. Kept my budget in mind and was quick, early, and sweet. 10/10 ❤️
HUMBERTOLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dane and the other guys were profesional, friendly and did everything really fast, I definitely recommend Jersey Junkers
Fran9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had to clear out my mother's house of over 20 years of accumulated junk (she called antiques), quite the formidable task. The guys from Jersey Junkers came and immediately went to work, clearing out the house, and at the same time maximizing the usable space in the truck. They were friendly, professional and courteous. Highly recommend.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Furniture removal | 76 | — |
| Junk removal | 73 | — |
| House & garage cleanouts | 71 | — |
| Trash removal & disposal | 15 | — |
| Appliance removal & disposal | 15 | — |
| Yard debris removal | 14 | — |
| Construction debris removal | 13 | — |
| Electronic waste removal & disposal | 11 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 746 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
You're Killin' MeeLocal Guide · 2 reviewsTotal number of Google reviews You're has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe crew stayed in touch came on time.Friendly did excellent work.\nAnd left me l o l
PAT WALKER7 reviewsTotal number of Google reviews PAT has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful Polite Quick service Efficient Caring and neat On time as promised Thank you Will use them again
Gilbert Honigfeld11 reviewsTotal number of Google reviews Gilbert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDom and Marcus with Jersey Junkers did an outstanding job. Fast, efficient and good-humored throughout. Totally professional. Definitely 6 stars out of 5! Gil Honigfeld
Carolyn Wells KaminskyLocal Guide · 20 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMarcus and Dom we’re a huge help. Kept my budget in mind and was quick, early, and sweet. 10/10 ❤️
HUMBERTO HIDALGOLocal Guide · 22 reviewsTotal number of Google reviews HUMBERTO has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDane and the other guys were profesional, friendly and did everything really fast, I definitely recommend Jersey Junkers
Fran Antonelli9 reviewsTotal number of Google reviews Fran has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had to clear out my mother's house of over 20 years of accumulated junk (she called antiques), quite the formidable task. The guys from Jersey Junkers came and immediately went to work, clearing out the house, and at the same time maximizing the usable space in the truck. They were friendly, professional and courteous. Highly recommend.
Kathleen1 reviewTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWould highly recommend. Work was completed quickly and respectfully with my needs in mind. Everyone was courteous and professional.
Michael Scharff1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJersey Junkers were professional and friendly. We had a lot of assorted stuff to be removed from our garage and they did this much more quickly than I would have expected.
DavidLocal Guide · 15 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGuys were efficient and very i formative. Oh and nice
Jersey Junkers® New Jersey's Junk Removal Company on Google Maps →
Business details
- Address: 25 Railroad Ave #39, Atlantic Highlands, NJ 07716
- Phone: (888) 533-5865
- Website: jerseyjunkers.com
- Service area: Elizabeth, NJ