Analyzing 10,646,88810.6M ReviewsFor 30,21030.2K Experts

Experts Reviews · Company report
Jiffy Lube Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%95+13.4Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Jiffy Lube Oil Change

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 706 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jiffy Lube Oil Change is better than 86% of oil change services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jiffy Lube Oil Change is better than 84% of oil change services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jiffy Lube Oil Change is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jiffy Lube Oil Change is better than 95% of oil change services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jiffy Lube Oil Change is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jiffy Lube Oil Change is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Jiffy Lube Oil Change for 7 kinds of job.

Jiffy Lube Oil Change for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 106
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Air & cabin filter replacement” · showing 20

Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job. They were fast and friendly.

Air & cabin filter replacementOil change
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service

Air & cabin filter replacementOil change
Rosalyn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had a great wxperience with the technican Leo I will be back soon.

Reasonable priceAir & cabin filter replacement
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I was in for a oil change and let me tell u Clay, Tyler, and Marx,Ken were all fantastic. That young man Clay really loves his job and knows it well,I will definitely be back. My wife was so impressed with Clay and his Crew. Thanks jiffy lube u rock...

Great priceAir & cabin filter replacement
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grade A service. Will be coming back!

Air & cabin filter replacementOil change
Corey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Very fast and friendly.

Reasonable priceAir & cabin filter replacementOil change
Bladimir8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This company was amazing! It took me less than 15 min to get in and out, I highly recommend anyone needing a fast, reliable and warm experience with their oil change, to give jiffy lube out in ATL a try! I was services by Clavin, Chris and Jennifer, true professionals in their trade, that said, I WILL be coming back!

Air & cabin filter replacement
JohnLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Clay & his crew did a great job. Quick/high-quality work and awesome customer service. Highly recommended.

Great priceAir & cabin filter replacementAir conditioningOil change
Daria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had great and quick service from Clay, Kenadee, and Tyler!

Reasonable priceAir & cabin filter replacementOil change
ClarkLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Calvin, Jennifer and their team were great. The service was quick and the suggested services were exactly what i needed. Prices were very reasonable.

Reasonable priceAir & cabin filter replacement
DeVonte'Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great as always !! Thank you guys , car rides much better

Air & cabin filter replacementOil change
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The staff and service were impeccable. All the staff were so friendly and efficient. They cared about getting me in and getting me out quickly all while doing a great job!

Air & cabin filter replacementOil change
SheenaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service as always! Thank you guys 😊

Air & cabin filter replacementOil change
Brooke4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! Fast friendly and knowledgeable. Thanks you guys!

Air & cabin filter replacementOil changeTires
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome! Fast, professional and always so nice! I got there a little before they opened and they didn’t make me wait….love them!

Air & cabin filter replacementOil change
Charlie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick and easy experience at a reasonable price.

Air & cabin filter replacementAuto engine diagnosticOil change
Gavin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely professional and efficient! Best place to go for an oil change. They also checked everything on my car and balanced my tire pressure! Only place I go for maintenance!!!

Air & cabin filter replacementOil changeTires
Ashley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Quick and efficient service every time! I have nothing bad to say about the service I get here - they are great!

Air & cabin filter replacementOil change
TaniaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and quick and friendly! Highly recommend!!

Air & cabin filter replacementOil change
April102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, professional and very friendly.

Air & cabin filter replacementOil changeService not listed

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 62%Overpriced 3%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change157—
Air & cabin filter replacement35—
Tires12—
Auto engine diagnostic11—
Exhaust3—
Transmission2—
Air conditioning2—

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