How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%95+13.4Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREJiffy Lube Oil Change
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 706 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Jiffy Lube Oil Change for 7 kinds of job.
Jiffy Lube Oil Change for oil change
Clear ✕All 157 Google reviews tagged “Oil change” · showing 100
The service was superb and the staff was friendly!
Did a great job and quickly.
Quick service. Curious and helpful.
Great job. They were fast and friendly.
Great service!
They were quick and efficient. It was an oil change, brake light replacement and emissions test. Very kind crew and I will return. Thank you!
Friendly service and timely service.
Quick easy. Friendly staff
Wonderful customer service and they keep you informed about everything.
Go to spot for my oil change. Always very friendly and nice. Id say most every time they mechanics are honest and dont try to upsell just cause and that type of transparency definitely makes me come back cause as a young woman in this world, its nice to feel like im being taken care of and don't have to be ready to…
The experience was mixed. The Good: It was not super busy so I was able to get in and out. The tech guy seemed to know his craft pretty well. The “Not so Good”: The pricing was not straight forward. I wouldn’t let my lady go here alone, she would likely be overcharged. It’s a franchise so they make their own prices.…
Great crew! Always go above and beyond. Even on this hot day working with no fan , they remained professional and friendly!
Service is always great! Fast..and very friendly and informative when I asked questions..
Excellent service
Team at this location was extremely friendly and knowledgeable
Great professional help
It was such a quick and efficient oil change experience. They were very courteous and took care of our car well.
Great experience. I will be back. Thank you
Ken was awesome and went the extra mile to help me when there was an issue with my vehicle after the oil change. They made sure I was all set! Thank you! This location is highly recommended!
Service was awesome staff was amazing
Recent new owners and he was very personable and professional he was willing to explain without seeming annoyed 😂 and helped me to make informed decisions I will be back 🔥👍🏾
Okish. Personally though it would’ve been nice to get my veterans discount or even asked. As I know my plates say “disabled veteran” and I know jiffy offers a veterans discount. Secondly what erked me the most was when my cabin air filter being told it looked like it hadn’t been replaced in over a year when I know…
The oil change was quick, all my fluids was checked. Everyone was friendly. I will differently be back.
Prompt, quick, and super thorough. Smooth experience and exceptional staff!
Oil change with no appointment and done in 20 minutes. Great price, great service.
Very helpful and very respectful and professional
I’ve used a few quick oil change companies in the Sandy Springs area. I was very impressed with how professional and efficient this team was. I would definitely recommend.
Great and quick service! Everyone I came in contact with were very knowledgeable and helpful. Calvin, Kenadee, and Tyler were great!
Quick service and kind people. Best oil change experience I’ve ever had.
Grade A service. Will be coming back!
I had an amazing experience at Jiffy Lube today! Clay helped me with my oil change, and he was absolutely professional, kind, and knowledgeable from start to finish. He took the time to explain everything clearly, made sure my car was well taken care of, and even checked a few extra details to ensure everything was…
Very fast and friendly.
Clay & his crew did a great job. Quick/high-quality work and awesome customer service. Highly recommended.
Had great and quick service from Clay, Kenadee, and Tyler!
Super fast, friendly, knowledgeable!
Quick and easy service and they answered all my questions cheerfully. They even let me know about another thing with my car they could help with. Thank you!
Always so professional, efficient, and kind! Will be back!!
Calvin o Tyler h Lender w
Very quick and thorough, always friendly
Great customer service once again!
I change my oil at this location snd this location only from now on. If I can give more than five stars I would! The staff is very friendly, communicates clearly, and very thorough with their work. It’s quick and comfortable. 100% recommend
Great as always !! Thank you guys , car rides much better
Took 2 cars on same day. Nikki was great.
Quick and efficient. Very good service.
Fast professional perfect
When Lester and Don said my oil was still perfect and I did not need to change it for more miles, I was delighted. I’ve never gone to a service station to be told that I did not need service — yet. I’ll be back for certain!
They forgot to put oil back in my truck. I took it back after my low oil light came on and they basically said 'Ya, it was real low.' Didn't mess up the truck but the guy they had working there was not all with it.
Thank you Nikki!!!!! Let it be known that women are just as capable as men! Not only was she extremely knowledgeable, courteous, and helpful. The service team was quick and polite. I know nothing about cars but thank goodness for the advice!!! I feel hella empowered! 5plus stars. Nikki definitely deserves a raise!!…
Great Business!
The staff and service were impeccable. All the staff were so friendly and efficient. They cared about getting me in and getting me out quickly all while doing a great job!
Speedy, courteous service. Highly recommend this location!
Great service every time I come here!
The crew was so knowledgeable and helpful! I’ll definitely be back for another visit.
Great service as always! Thank you guys 😊
Excellent service! Fast friendly and knowledgeable. Thanks you guys!
I arrived early. The gentleman came out and was so very very kind to explain they would get to me asap but they didn’t open til 8. The manager and his assistant so pleasant and informative. Did not try to sale me everything. I will go back. Such a pleasant early morning experience and they were on it!!!!!
Very quick and the service was great. The people were very nice.
I had a great experience! The mechanic and salesman were professional and courteous. They were also knowledgeable and expedient.
Professional and courteous 👍
I have only had GREAT customer service here. The staff is very helpful and keeps me informed about my car without trying to oversell me anything. Best experience I've had in years! I don't see myself going anywhere else for an oil change. 100% recommend
These guys are awesome! Fast, professional and always so nice! I got there a little before they opened and they didn’t make me wait….love them!
Great service and professional!
Friendly, fast and reliable. In and out in about 10 minutes. Great group of guys working hard in the heat.
My visit was quick and efficient. The gentleman that helped me was professional and had great customer service. I will definitely be back. Thank you
Always fast, quality service at a good price.
Great service and friendly staff! Highly recommend if you need a quick oil change.
Very quick and easy experience at a reasonable price.
Extremely professional and efficient! Best place to go for an oil change. They also checked everything on my car and balanced my tire pressure! Only place I go for maintenance!!!
Quick and efficient service every time! I have nothing bad to say about the service I get here - they are great!
Fast and thorough and very very helpful
Great professional service. The technician remember me/ my car due to a resolved issue from my previous visit. He immediately acknowledged the previous visit and assured me that was a learning experience and it would not be a repeated incidence🤗. He personally thanked me for returning and giving them a second…
They are very kind and did a great service with almost no wait time. I would recommend anyone for quick oil change here
Veantay and Don performed excellent service! Not only were they professional and changed my oil SUPER fast, but they were extremely kind. There was a third gentleman there too who was really nice! I will be coming back to this location!
Excellent service and quick and friendly! Highly recommend!!
Redd and veonte did an outstanding job with my oil change. They were friendly and got the job done quickly. We will be returning for other services!
The staff was extremely professional and thorough while they changed my oil. I would definitely recommend getting an oil change at this location.
Great customer service. Let you know what they were doing, as they did it. Which was excellent. Thank you so much.
Very nice team ! Prompt service and answered all my service questions. Will continue to go here. Recommend this location highly.
Veantay and Redd were perfect in every aspect of service they detailed everything they were doing to my vehicle and have gained a new client. I live in Stockbridge and will bypass my car dealer and several merchants to travel to Sandy Springs.
Quick and efficient. Thanks again.
Great service! I will use them again.
Fast, professional and very friendly.
Super easy and fast! Oil Change, Emission testing and new cabin filter and made it carpool pick with time to spare!! Thank you!!!!
I’m so glad I found this location because Rashad (not sure if I spelled his name right) - had great customer service skills, he knew exactly what I needed and how to service my vehicle. Overall, he was very pleasant and a gentleman. I’m actually going back because this handy location can do my brakes at a great rate. Thank you!
This place has really turned around since they switched to Valvoline. Much better service. Their techs are friendly and really know what they’re doing.
Veentay and Red made my experience fun! Manager rocks!. I will return.
The service was top shelf Couldn't ask for better
I had a great experience as always when I come here. They are always quick and attentive to my car and its needs. Got the pleasure to meet and Redd and Veantay this time and they made sure my car was well taken care off and have off good vibes from the time I pulled up.
Fast and courteous.
Great service and well knowledgeable staff on cars and services
Great service! I had two men help me (I can’t remember their names maybe deshawn and redd?) they were awesome!
Quick friendly informative service
Great guys! They do a good job. For the convenience they are fairly priced. If you don’t have a coupon, ask them for one. Highly recommend!
Good service, very kind people, recommended 👍
I was assisted by Veantay, Redd & Larry who were all very professional, friendly and thorough. Fast service which was a plus…I will be utilizing their services again :)
Fantastic job! Personable and kind. And FAST!!
They made a stressful chore a breeze. The customer service was absolutely incredible. They made me feel welcome, heard, and that I was a priority. Highly recommend this location!
Very good service! Tech gave up his break time to service my vehicle!
Great customer service. Quick oil change with no pressure to be upsold on air filters, wipers, etc.
VERY FRIENDLY AND COURTEOUS, AND THE SERVICE WAS EXCEPTIONAL.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 157 | — |
| Air & cabin filter replacement | 35 | — |
| Tires | 12 | — |
| Auto engine diagnostic | 11 | — |
| Exhaust | 3 | — |
| Transmission | 2 | — |
| Air conditioning | 2 | — |
