How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty92−0.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREJiffy Lube Oil Change
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.8★ from 1,817 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jiffy Lube Oil Change for 8 kinds of job.
Jiffy Lube Oil Change for auto engine diagnostic
Clear ✕All 27 Google reviews tagged “Auto engine diagnostic”
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The staff here provided excellent service during my oil change. Their professionalism and expertise ensured a quick and seamless experience. Highly recommend this location! -David L
I came into this Jiffy Lube thinking most mechanics are looking to rip you off. This place has proven me wrong. I had purchased a high mileage vehicle not knowing when the oil change was needed after driving it 4k miles and they checked the oil and told me it was super clean. Then came back after an engine plate…
Relatively short wait time for how busy they were. The technicians were informative, and very helpful. Even going above and beyond to make sure I could stay within budget and still get needed add ons. The service was thorough and from what I could see the shop is a well oiled machine (pun intended). 10/10 will recommend.
Outstanding Customer Service from technician Jackson and his team.
Super quick and everyone was polite and friendly
got my oil changed in my ford focus the other day. turned out i still had 2000 miles left. they were very helpful in telling me that and still cleaned my windows and vacuumed for me along with checking my tires and fluids. rob and layton were especially helpful!
These guys are down right phenomenal, amazing service and personable people!
This is a great location! I come here regularly for an oil change. Staff is friendly and service is fast.
Every one here is so nice! The guys all have great personalities and have fun while working which is something rarely seen these days. They were nice and honest about my oil leak and told me they did not recommend an oil change as I had a leak. They gave me a quote to fix but did not pressure me to have them do the work. I will definitely be back!!
Very nice and professional, definitely the most comfortable oil change experience I have ever had. I will be coming back, and I will NOT be using valvoline again lol
Great team, speedy work. Highly recommend
Very nice staff, I spoke with Rodney told me everything I needed to know about my car and informed me on what I need to do to maintain it. Great experience and faster than expected
I would highly recommend bringing your car in here! I had spontaneous car issues and dropped by about 20 minutes before close and they ran a diagnostic on my car and told me the problem, a solution, and even gave me a quote right away. I came back the next day to have my car repaired and they did an awesome job!…
They were very fast, courteous and helpful! I will continue to go there and recommend!
I’ve been coming here for years and I’m always pleased. Very thorough, very professional, very quick and efficient. Highly recommend.
They’ve been slammed since the meltdown from 3 weeks of weather and the end of lockdown hysteria but were able to get everyone (6 cars) in and out in a decent amount of time. They’ve had guys who’ve worked there 15 years or so who know their stuff but it also says something about their ownership or mgmt and the way…
Excellent service, they work quickly and effectively, any they were very friendly and didn't push for services I didn't ask for. Will definitely be returning for my next oil change!
Very quick and kind. My favorite place to get my oil changed. (:
This Jiffy Lube location has always been honest with me when I have taken my car there. They don’t try to sell services you don’t need. For example, my filter was still good so they told me it wouldn’t need to be changed yet. They have wonderful customer service and explain things well.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 602 | — |
| Air & cabin filter replacement | 188 | — |
| Tires | 91 | — |
| Auto engine diagnostic | 26 | — |
| Brakes | 23 | — |
| Battery | 21 | — |
| Transmission | 14 | — |
| Electrical | 9 | — |
