Jiffy Lube Oil Change

This is a great place to take your vehicle they are nice they get the job done right and quick and for a good price I would definitely recommend going to this place.

Second time choosing this location. Twice satisfied! Thank you for professional service and the bonus of kind and friendly personal interaction!

Shawn was an absolute beast in getting us in and out and explaining a few things!!

Naya took good care of us and got us a deal! Will definitely be back! Thanks!

Always a pleasure. This branch has great guys working for them.

I went to get my oil changed and I had a toddler with me who wasn’t in the best of moods. The employees were all so kind and patient. They made sure to get me in and out of there in a timely matter. Shawn, the manager, ended up giving me a great deal and even brought out a hot wheels car for the toddler. It was an… Read full review

The service was quick and efficient! I pulled in close to closing time but the staff was friendly and git straight to work! I was in and out fast and the manager shawn made sure I was taken care of and fast! Really happy w the service today thanks!

Very pleasant staff. No up charge pressure for services or parts I didn't need. Very clean waiting room with water and coffee Fast efficient service

Great service, experienced technicians.

Naya and Cam were excellent and provided amazing service! 10/10 recommend this location!

I had a great customer service experience! Naya, Trenton, and Catherine were all incredibly helpful. Naya explained everything clearly and thoroughly, which made me feel confident that I could really trust his word. I truly appreciate the excellent service from the entire team!

Jiffy Lube on Westport Rd. Is the best!! They did a great job!!

Alex and Naya were very friendly and professional and got me in and out of there in time for work, despite my bad time management skills! Very appreciative and I’ll be back there again for sure!

Great service very friendly

Outstanding service!

Noah did a amazing job!!!

Very nice and helpful staff. No pressure to purchase additional. Very kind and genuine.

Great service! Was very helpful and knowledgeable about everything I needed help with! Definitely will be back. And special shout out to Naya! He was amazing!

The service technician was great!

Once again the customer service is exceptional, you can tell a good boss cause the employee are happy. It’s always a smile and conversations like they know you, they go above and beyond to make you feel like family, who knew that all America was missing was a OIL CHANGE WITH DAWNI TO BRING BACK THE FEELING OF WHAT… Read full review

We had a great experience. Naya and Alex were both extremely friendly and professional. Highly recommend!

They do great work!!! A lil slow to get me in but it’s cause they where short staffed but did awesome work and will DEFINITELY BE BACK!

Alex and Naya they are fantastic Will be back Have shared with my family and friends what a great experience I had!

Very helpful staff from the greeter CSA to the manager. I had a unique situation and the entire team was there to help. I will be back for certain

The workers at this location were efficient and thorough. I greatly appreciate their service provided to me today.

Excellent service from start to finish! The oil change was quick, professional, and hassle-free. The staff was friendly, knowledgeable, and made sure everything was taken care of properly. I really appreciated the attention to detail and how clearly they explained the service. Great customer service, fair pricing,… Read full review

Cati is super knowledgeable and very helpful. Thanks for your help with my car today!

I had the best service here, I usually go to another place to get my oil changed but was passing it on my way home from work and decided to stop in. I AM SO GLAD I DID. Everyone here was so incredibly helpful and knowledgeable. Especially Naya! And as a 23 year old woman who doesn’t know much about cars, they did… Read full review

The people here are super trustworthy and awesome to work with!

Alexandria was great! Informative but not pushy, great attitude even though it was late in the day and extremely hot outside. We were even offered water. There was no wait, we were in and out. Definitely recommend!

Super nice, helpful people. Great attention to detail as far as I could tell.

Went for an oil change today. The technicians were wonderful. They clearly knew what they were doing and were polite and friendly. This is my second oil change at this location and it will continue to be the location I choose.

I had a great experience getting my oil change. Alex did a great job explaining and walking me through everything they were doing. It was the best experience getting my oil change from anywhere!

Fast service and nice people!

Naya needs a raise he gave me amazing customer service.

Cam provided excellent service today. He changed my oil and top off all my fluids. I highly recommend him and the fine folks at this Jiffy Lube location. 😎😎😎😎

Most polite employee's! Great service.

Cati, Naya and James were excellent! Great customer service! I was in and out!

These guys are simply the best. Efficient, thorough, honest and personable. Highly recommended.

Very friendly and efficient services!

Great customer service. They go above and beyond.

My first time getting an oil change at Jiffy Lube. The staff was kind and courteous. Also had exceptional service.

Kevin knows how to create a repeat customer. Came in for a simple oil change. Before leaving, he made sure my coolant and wiper fluid were topped off in exchange for a bit of banter. Absolutely recommend for quick maintenance and great service.

I absolutely love the Westport rd location in Louisville Ky, they are extremely attentive and made it a point to tell me things that most younger people don’t know like having to get your car serviced every 100,000 miles; beyond that they made a point to explain everything they were doing and what needed to be done further (if anything)

Have used the services of this Jiffy Lube frequently over the past 7-8 years, and have never been disappointed. It’s convenient, and the techs are knowledgeable and courteous. I will continue to patronize, and would highly recommend this business.

Naya or Naja was very nice and friendly and customer service was excellent!

Really took care of me, have been going to jiffy for many years

Had oil change on Audi noticed leak on driveway. Took back to jiffy and they went above and beyond to clean and verify all was right diagnose leaks etc. Cleaned my skid plate throroughly. Even got a bottle of water. Great service. Stand behind their product.

Wonderful service. They have this guy there named Naya who keeps a smile on his face and keeps it moving. Everyone there seems to be pleasant 🙂 and knowledgeable! And to boot the place is very conveniently placed on that corner of Hubbards and Westport. That you Jiffy lube!

Fantastic service! I have taken my 2004 Honda civic here twice, and the service has been amazing! I’ll definitely continue to have my cars serviced here in the future! Thank you for all your help! Bryan

Great service best in the city highly recommend very swiftly

CAM WAS AMAZING. I was running late coming from work and I thought I was too late. He didn’t make me feel bad about getting there so close to closing. That man greeting me with a smile on his face and was extremely nice. Thank you CAM for being great I will most definitely be going back. Give that man a raise.

Alex was great! Kind, respectful and attentive.

Team work was excellent, everyone was friendly and respectful! I just didn’t receive the washing of my windshield as stated on my receipt! I will definitely return for future service!

Fantastic professional staff, it was a great experience. They did my oil, filters, tire rotation and a free brake check. I will definitely be a repeat customer

Great, friendly service

Shawn and Andrew are the best!!! So friendly and the other staff is fun as well!!! I worked with them directly as well with Enterprise but as a customer, I was treated great and efficient ! Highly reccomend them!

Usually like Jiffy Lubr but this experience was awful at the Westport location. Did not check fluids, filters, or tire pressure. Had four people handle me and then didn’t apply Groupon correctly. Will not visit this location again subpar customer service.

I should have known when it took almost an hour for this oil change to be completed, that it was a red flag. 4 day after the oil change, I pull out of my garage to find my OIL PAN COVER had fallen off! The screw was gone. Never again will I return!

Surprise survice

Very fast and friendly.

Fast professional service

Very nice Staff very professional.

Very friendly staff and they got me in and out very quickly!

Saved the day when Dixie Hwy Jiffy Lube overfilled my oil tank by 4 quarts. Very kind & quick

Very fast in and out with a good explanation of what needed to be done to my vehicle.

This was my first time using Jiffy Lube. I was in and out within 15 minutes. I had the pleasure of dealing with Alex as the bay attendant. She was very knowledgeable and polite. Would definitely use their services again.

Great Service! The guys working today were efficient and thoroughly professional and informative. I would definitely return for future service!

Greay place, fast and efficient

Shawn and Andrew were both great Along with everyone else on the shift as per usual. I consistently go to this location simply because they do remember their long-term customers and they try to take care of you as much as possible. Just came back from my regular change and once again, I am extremely impressed with… Read full review

Fast, friendly, Efficient!

Great service!

Quick and easy and techs were nice.

Always kind and very professional! Met Shawn the new manager. He was awesome !!

Shawn was great to work with!

Staff was friendly, funny, and kept me in the loop with the wait times and with each step along the process. I was even offered bottled water a few times! I appreciated that they talked and treated me like a person! The whole experience was great if I was staying in Louisville I would definitely take my vehicle back!

It is so incredibly rare these days to find people who are genuinely nice and do excellent, honest work, but the team at this Jiffy Lube location absolutely nailed it. ​From start to finish, the service was amazing. Shawn, the manager, runs a fantastic shop and is incredibly personable and professional. The entire… Read full review

Helped get my car serviced before a roadtrip at a reasonable price!

Shawn was extremely helpful and courteous. He pointed out several lights that were out and coolant that needs to be flushed. I will return for the extras soon but was on my way to grocery and budget wasn’t there to fix everything at time of oil change! Shawn surprised me when he asked me if I would get out of my… Read full review

Everyone was polite and efficient. I will be back.

This place was so nice and helpful! The power went out right when I pulled in and since they couldn’t do the oil change they told me to come back for a discounted price! I came back and they were so quick and friendly! I’ll be getting my oil change from them forever now!

Excellent service!

Great service, management, and staff. Highly recommended

Staff very welcoming, friendly and helpful! Excellent service, would highly recommend Jiffy Lube on Westport road to anyone!!! The new Manager and assistant manager were wonderful!! Thank you

Very good very quick very helpful very cost effective please I could not recommend this jiffy lube more

They have a Great team! I was assisted by Kati, James & Shawn who made sure I was taking care of so I was safe to get back on the road!

I needed an oil change. I was greeted by a friendly gentleman. Everyone that spoke with me concerning an action with my vehicle explained what they were doing and asked permission to enter my vehicle. Everyone was polite, friendly, respectful, and very professional.

Great experience…

Pulled up 35 minutes before closing (yeah, I’m that person), used my Groupon, and boom, out in like 10 minutes. I was like hold up… is this NASCAR pit stop energy or what?? Also, I was the only customer at that time! Because who else does that? BUT, while I’m sitting over the pit, minding my business, I make the… Read full review

Quick service, knowledgeable staff, very polite, I will definitely be taking my car here for all of my car needs. Thanks again Jiffy Lube for setting the standard for elite service.

Speedy and friendly even when very busy!

The employees were very nice to me and my kids. The service was efficient and swift. Great job! They are under new management and they are phenomenal. Definitely worth the 5 stars.

Everything was great!

I typically don’t write reviews but this place definitely deserved one. I pulled up to jiffy not knowing they were closing within minutes. Instead of turning me away or offering poor customer service, THEY WERE GREAT! They were kind, efficient and made sure the service I needed was complete!

Andrew did an amazing job explaining to me things about my car. He was super helpful and kept things real. I will be coming back!

Andrew and Sean were great.

The staff are always helpful with recommendations that don’t feel like I’m being upsold.

Cati was amazing, very quick and very kind ❤️

Jiffy lube is the best, always go here for my car needs! Andrew & staff are the best, highly recommended!!!!!

Always top notch service!

Always friendly & efficient service at this location. Shout out to Andrew, Shawn & Zach for making me look forward to my next oil change. 😊

Andrew and Shawn were both amazing. Great customer service, amazing work, and very friendly.

Crew was amazing !! Thanks for the service guys

Andrew and Shawn were personable and got the job done quickly

Always great service

Everyone there was super friendly. They were busy and even the customers in the other bays were smiling.

I’m 100% here for this place. Andrew and his team were super knowledgeable and helpful. They also seemed like the kinda people you’d wanna chill with which is just a good vibe. Getting my oil change is usually a pretty lame errand but honestly it wasn’t bad at all. They also did it in less than 30 minutes which is… Read full review

Andrew kept me updated throughout the repair process, good service.

Great customer service

Andrew was great!

Great service

I was greeted as soon as I pulled up. In fact I was there before they opened and was the first customer of the day.

Had an oil change done here with Andrew and Shawn and it was a great experience! Price was reasonable and service was excellent. Walked me through the process and was very clear and detailed about everything being done. I would 100% recommended this jiffy lube location and both of them were exceptional to work with.

Great customer service, fantastic mechanics, it's just the prices went up so fast. Didn't expect topay as much as I did. Full synthetic oil change, tire rotation, cabin air filter change and rear differential grease. This is my second time coming here, so they must. E doing something right.

Andrew and Shawn great guys always are fast and efficient super knowledgeable about the products and services I always comeback to this location to get everything done the also sell tires 🔥🔥

The staff here provided excellent service during my oil change. Their professionalism and expertise ensured a quick and seamless experience. Highly recommend this location! -David L

They always do a great job at this location, and provide a great price! I highly recommend.

I went to Jiffy Lube in St. Matthews for a routine oil change and had a great experience. While I was there, they let me know my brakes were really bad and needed attention right away. I’m really thankful they caught it before it turned into a bigger and more dangerous problem. Huge thank you to Andrew for all of… Read full review

Great service! Super fast and very kind.

This was my 1st time ever getting an oil change for my car lol. So I was a little nervous. But both gentlemen working today were super kind. They were also patient. They were able to change and refill everything within 15-20 minutes. And the estimate I got online was pretty close to what I ended up paying. 10/10 for the Westport location.

Watched as they changed the oil and filters as well as checked fluids. Quickly done. Nice job.

Friendly and informative. Quick service.

Nicely done! Quick service and Great staff this time around!

10/10 service, timely, experienced, and take time to explain what’s happening during the oil change. 10/10 recommend

Zach, Scott and their team really impressed me with how they took care of me and my outback. I would highly recommend getting any service here, not just oil changes. Cheers!

Everyone there was kind, pleasant and professional. In and out, no problem.

Everyone is Always Professional and Knowledgeable about our vehicles. 5 Star Service and Platinum Level Performance from the St. Matthew's Jiffy Lube.

Been coming here for years. I have an entire company fleet taken care of here. Top notch service. Isaiah is great and knowledgeable !!!

Great service! All of the techs are extremely helpful and friendly

Excellent service from Isaiah and Detrion. Quick efficient and clear

I came into this Jiffy Lube thinking most mechanics are looking to rip you off. This place has proven me wrong. I had purchased a high mileage vehicle not knowing when the oil change was needed after driving it 4k miles and they checked the oil and told me it was super clean. Then came back after an engine plate… Read full review

The staff goes above and beyond. Great experience.

Wonderful, helpful staff! Very courteous!

Great service!

All good

Love them. I never feel like they’re overcharging or pushing unnecessary repairs on me. And they are pretty nice people too. Will be back!

Excellent customer service, quick but they did a great job!!!

Great Experience. Service was wonderful. Staff was friendly and helpful. Highly recommend.

Came in and got right out. A young lady helped me, on her day off and was very helpful and courteous.

Great service as always the whole staff goes over and beyond to give quality service with a smile. I’ll always come to this location.

Great service. Got in and out quickly.

Customer service is commendable. The guys do a thorough job and work quickly and efficiently to cut down on the wait.

Groupon price was good. Extra cost due to extra oil (5.4 qt total) was excessive

I had a fantastic experience and education lesson from Jackson! This was my first time there but not my last!

They got me in quickly and were very friendly and professional. I am very pleased and highly recommend them.

Relatively short wait time for how busy they were. The technicians were informative, and very helpful. Even going above and beyond to make sure I could stay within budget and still get needed add ons. The service was thorough and from what I could see the shop is a well oiled machine (pun intended). 10/10 will recommend.

This Jiffy Lube on Westport rd is excellent. They guys working are efficient and know what they are doing. I have been going there for years and it is always a good experience.

Way overpriced. Paid $110 and ever employee was smoking.

I appreciate how the service is quick, and efficient. I have not been disappointed during any visit.

Stopped in and got an oil change today. The crew on hand was excellent. Izaiah walked us through all the discounts and services they offered while James and Wilson took care of the oil change. Drove off will new oil and all my fluids topped off. In and out in no time flat.

Quick and great service!

Quick, helpful, and kind. Great service.

Perfect service and people

Fast and effortless - thank you for great service!

The boys here are always pleasant and fast great service and great value!

Isaiah was very attentive to my need and helped ease my anxiety about the noise I was hearing from my front tire. He was very efficient, professional, and went the extra mile! Thank you Isaiah.

Cati was very helpful and informative. Great customer service. Would definitely return!

Amazing customer service from Catti, absolutely loved her and her ability to help understand the services. Would 1000x come here again.

Great service with integrity! Friendly and Courteous

They were really nice and helpful.

We got excellent service. All the staff where friendly and polite.

Great service, the employees were very nice and explained everything very well and let me know before they did anything. Felt like I was not being upsold, and was aware of the progress the entire time.

Great service

Super quick and everyone was polite and friendly

I got my inspection done people here were great! Come and check them out

Great place with great staff!

You guys were so kind and I loved the girly pop mechanic. Thank you.

My first experience was GREAT!! Everyone was very friendly, helpful answered my questions and concerns! Thanks Jiffy lube you guys are awesome 👍🏿😊

The techs here are always friendly and helpful. They’ve never tried to talk me into services I don’t need and are honest. They’re quick, courteous, and professional. They deserve your business. A rare find nowadays.

Great customer service!!! Went above and beyond!! Will definitely go again. Even beat a competitors coupon!

Great service! very fast and professional.

Izaiah, Andrew, and Wilson gave top notch service. Friendly, professional, respectful, and courteous. I will highly recommend to family and friends.

Great service. Fast and friendly!

Amazing Service! Very friendly every time I come here!

These guys are awesome! Flushed my oil did oil change and did an amazing job at both!

There were only two staff working. If I didn't need the oil change that day and if I hadn't had a group on for Jiffy Lube, I would've bailed and gone elsewhere. The actual service was quite good. The wait was not

These guys were great. Very attentive to detail and were efficient with time. Thank you!

This Jiffy lube in St. Matthews offered complimentary vacuuming, window cleaning and caught the need for a badly needed cabin air filter! Fast and efficient. Much appreciated!

Rob and dalton took great care of my van. Excellent service every time we come and will continue to come back !

Quick, courteous, professional service from Dalton & the team (with smiles) plus offered me water & feee vacuuming. He explained my car’s needs and went above & beyond by making 3 trips to show me the dirty and clean air & cabin filters. I will return!

got my oil changed in my ford focus the other day. turned out i still had 2000 miles left. they were very helpful in telling me that and still cleaned my windows and vacuumed for me along with checking my tires and fluids. rob and layton were especially helpful!

Great service, very friendly staff will definitely leave happy

I had a great visit for a quick and friendly oil change.

Quick and reliable service, like always.

Everyone was extremely friendly and professional! Would definitely come here again!

I was in and out in no time. They were friendly and helpful.

Quick, efficient and friendly.

Thought I was on the race track pulling off for an oil change. Got new wipers and a filter, plus a discount. Smiling faces, I am a happy girl. Thanks guy's and gals.

Went in for a oil change, I’ll say about two week later, I’m driving my car, and all of a sudden out of nowhere, I’m car start hesitating as if I was out of gas, then engine light pops on, oil light is on, and car is not picking up speed ( keep in mind in on one of the busiest road in Louisville, Hurstbourne Ln)..… Read full review

They were great! Took care of me quick and super nice guys!

Did not appreciate the $4.99 oil supplier surcharge. Did not learn of this until I pulled into the bay. At least they don't charge shop supplies. I appreciated checking the air in the tires & washing the windshield. Overall a decent experience

Great services from Robert! Got my car in and out under 1hr no complaints, will be back again! Highly recommend checking groupon prior saved me $100

This place was absolutely amazing! I will never go to another place for an oil change. If you want great service and the additional perks like your car vacuumed and windows cleaned this place is the place to go!

Wonderful service! 100% recommend

Rob was great and knowledgeable in helping with all aspects of the services provided. I used a Groupon- very quick and easy early on the morning!

Their place is amazing!! I didn’t think these places even existed anymore. The guys were so professional and did an amazing job. I was in and out of there super quick but it didn’t feel rushed. I felt they was knowledgeable about my vehicle. They even vacuumed my car out! I’ll definitely go back!

Amazing friendly attitudes. Showed me exactly what was being taken out and what was going on. Gave me options all the way through. Just Great service. The whole team won me over. I will be returning.

The guys took care of me William, Isaiah, Brian, Rob. I used to go to Valvoline but based off the service I received today I'm going to start going to Jiffylube. I think Rob is the manager here and he's running the place professionally. It was like a breath of fresh air to see guys running a business so well. I hope… Read full review

Jiffy lube is the best place to change your car oil the employees are very friendly.

Excellent service - in and out quick and extremely professional! Would highly recommend!

Robert and Austin were amazing, extremely helpful and knowledgeable about my vehicle. Will definitely be back! Thank you

These guys are so incredibly kind! I came a little less than an hour before closing time (which I felt bad about) and they were extremely nice and told me that I would be taken care of. The wait was a little long but they were really apologetic about it and the line moved smoothly and I didn’t mind waiting in my car… Read full review

Robert V was on top of things! Professional, efficient, helpful.

This is the worst places ever they will break you stuff and lie about it

Super quick and efficient. Kendle was great and explained everything.

Excellent service. Will be back.

Above and beyond.

Rob noticed as soon as I drove into the bay that I needed an alignment and wire was showing on my front tire. Austin was so helpful with explaining and showing me things. I had trouble driving last night and these two were a Godsend for me this morning!! Thank you Rob and Austin! Ann H.

Awesome service, thorough and fast!

Prices are way too high!

Excellent and responsive service. Highly recommend.

Came at closing and they got me in and out!

Good service

Great group of guys. Very helpful and courteous! Great experience.

They were great and fast I really appreciated there service while I was traveling!

Excellent service!

Great place

Great service at this location! Staff was friendly and knowledgeable. Checked everything I needed to have looked at. Would recommend.

The service was fast and they informed me on what i need to get done on my car .

Very friendly and efficient service. Absolutely no complaints on my end.

This was an absolutely atrocious experience. The staff is extremely unprofessional and have zero experience. I was in the bay for over 30 minutes without any updates. Upon leaving I will be going straight to a dealership for a check up. Do not go here.

This place took care of me, and did a great job. Robert provided excellent service

Everyone was super nice! Quick and affordable! Will be back.

Loved this place! Great guys who do great work!

Brian and Rob were so friendly and helpful during my oil change! So caring and nice. Even aired up my tires without me saying anything. Thank you!

Oil change was performed and staff was quick and knowledgeable.

Austin, Will, Robert and Kirt were all amazing. Very nice, walked through every step of the oil change and answered any questions I had. I would go back and recommend to a friend! As someone new to the area, it was a nice relief to find a great and reliable spot for an oil change. Very professional staff.

Everyone was nice and helpful, very pleased! Thank u!

I always go here. They do a great job. Fast and good service.

Great service! Quick and easy to work with. Explained everything they were doing.

Definitely quality and friendly service in a jiffy!

Great stuff better than valvoline

They were extremely helpful and accommodative!!!

Austin, Andrew and the crew were great. Highly recommend.

Great experience here

Good service always!

Quick and informative

Great service —so quick and thorough!

Good service and kind staff, recommended

Excellent service for my oil change. Definitely will be back!

Great Service! The guys were amazing

Excellent service.

They were amazing and so friendly

Great service and customer service. Austin did a wonderful job!

Great Job!

Fantastic service- highly recommended!!

Guys are awesome! They answered all my questions concerning my visit today.

The guys were wonderful here! Helped me so much with some small things my car needed. So nice!

Very friendly and quick!

Rob was very kind and got the job done quickly and very efficiently! Very happy and definitely will return!

These guys are freaking amazing! If you don’t go here then your missing out on good service!

Austin and his team were great. They got me in and out quick and were super helpful with everything. I’ll definitely be back.

Great and fast service! Everyone was very kind in true draining heat. Will be back for my next oil change!

Better management has arrived! I’m leaving feeling like my car was taken care of. I don’t feel like I was sold anything I didn’t genuinely need. I’ll be back.

While performing my oil change, the technician found a transmission bolt laying on another part of the engine. Also saw that another one was missing and the remaining one was loose! They remedied the problem and suggested places for me to take my car to have it properly repaired. I am a travel baseball mom...the… Read full review

Excellent experience. Was changing oil in daughter's car and they spotted badly worn brake linings. I would not have known. They did a great service.

This location’s staff were AMAZING. Extremely personable, helpful and honest. They went above and beyond to help me all with smiles on their faces. Thank you - Kevin, Andrew, ralin and Austin!!!!! Brandy

When I pulled up I was not in the greatest of moods. We had a bit of a wait and per usual more cars pulled up to the other wells. Of course those wells opened up first so just as I was rolling my eyes , a wonderful young man came out with a welcoming smile amd moved me in to the well first since I had been there the… Read full review

Ralin made a great first impression. I appreciate his genuine approach. Shout out to Austin working hard. Manager on duty running a good shop. Thank you for your service.

Amazing professionalism! While no one would take us in town to help us with an urgent oil change before an 8 hour road trip, they took us in! Kevin was wonderful, called 15 places and helped us out and we are so happy! What a wonderful team, and a wonderful atmosphere! 5 stars!