How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREJiffy Lube Oil Change
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.9★ from 1,635 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jiffy Lube Oil Change for 8 kinds of job.
Jiffy Lube Oil Change for tires
Clear ✕All 97 Google reviews tagged “Tires” · showing 40
Great service and friendly staff!
Great customer services !!!
This was an excellent experience for us! The employees here are absolutely amazing! Thank you for taking care of us!
Very nice communication with Brianna. Satisfied with the job!! Great
Very Pleasant Experience! Everyone was Very Friendly! They were Fast and did what I asked them to do!
Man I had an amazing time, it was fast and easy. Customers service was outstanding. When you go ask for Frank for the best experience you won’t be disappointed!
I did inspection for my car. Frank is the one who helped me out and he's did a great job. Thanks😊 🙏
Very reasonable and respectful. Took time to explain and was very fast, I would definitely recommend.
Great customer service great service
I showed up and they showed out with a awesome job!
Bunch of honest stand up people. Looking out for the ones that may need a little assistance. Would not take my vehicle anywhere else
Terrific service and very friendly. I will use them from here on.
Jiffy Lube found the leak in my tire when Tire Discounters could not. They explained all my options to me, set My car up to make sure I was safe, and we’re extremely nice through the whole process!
What a great experience. I trust this store and its staff, what a relief it is to find trustworthy mechanics. The staff has always been great to work with. Chris who is the manager, Lacey who is the customer service representative, and Rob who is the ASO, they together work as a team to make sure every customer is…
I give 5 stars for the service they're amazing people they work fast and they explain everything,lizi was nice and friendly I will came back for my next service thank.
Great service ever gotten in town
Great customer service!
Awesome folks!! Took care of me right away!! Thank you all so much!
Súper atención
Everyone was patient with me and showed me things about my car that I needed to know to access an oil check. They were positive about their work. They are in service and they projected a positive attitude and respect for me a senior woman. But I also witnessed a positive work environment. Each person projected…
Best service
Excellent fast service! Very friendly and knowledgeable service!
I have visited this Jiffy Lube location anytime I need service done to my car and every time I have been met with great service and friendly smiles. They are quick and efficient with their service. I have never left this place disappointed.
Amazing store! Very friendly and helpful . Nowhere close to pushy like some other places
Excellent service!!
Great service, showed me what needed to be done rather than just recommending! Great customer service and great price for 4 new tires !
Very fast and affordable. Nice young lady that greeted me. Will definitely return in the future.
Lugar maravilloso y un atendimiento perfecto
I will be coming back to this Jiffy Lube for all my oil changes and anything else they are set up to take care of! Customer service here is quite amazing. Everyone I encountered was friendly and their oil change process is impressive! These awesome folks went so far above and beyond for me!
Quick and prompt. Very helpful staff! Friendly and efficient!
Great experience, the team is very knowledgeable! Got four tires and an alignment and was able to drop my car off and come back when it was complete. Thanks to Rob, Trevor and the team!
Got me in really quickly on a Sunday with a screw in my tire! Exemplary customer service. Keep up the great work, highly recommend. Thanks!
Fast, friendly, professional.
Great Service. Nice workers. Got me in and out quick
Great Service. Always Friendly and helpful.
I recommend affordable prices and the workers there try to offer discounts and veteran friendly. They are honest about vehicles and aren't trying to trick you into getting what you don't need. I plan on doing business with them in the future! Also the tires were below competitor prices!!!
Stopped in today for an oil change and tire rotation and they were quick and very professional! Great customer service!
Love this jiffy lube, they’re also respectful and very fast unlike other places. Went for a leak in my tire and they patched it up as well as finding a issue with my rim on another where they applied a quick fix and gave me recommendations on where to get a new one
Was definitely fast, friendly and very thorough. Did not try to sale me on stuff I didn't need. Very helpful in all aspects of the field. Great staff. Was a care free experience.
Had a nail stuck in my tire and was not going to be able to drive home in that condition. I was able to go straight to Jiffy Lube after work and it was located in a spot that was not able to just simply be plugged but the folks at jiffy lube was able to replace the tire fairly quickly and get me home after a very long day at work.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 411 | — |
| Air & cabin filter replacement | 126 | — |
| Tires | 97 | — |
| Auto engine diagnostic | 32 | — |
| Brakes | 28 | — |
| Steering & suspension repair | 13 | — |
| Battery | 12 | — |
| Transmission | 11 | — |
