Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate the salon five stars based on ninety-two reviews, noting that the owner responds to all feedback. Clients highlight services such as cuts, color, and treatments, frequently praising the staff for listening to specific hair concerns and providing detailed maintenance advice. Recurring themes include a welcoming atmosphere, personalized consultations, and accommodating sensitive skin or curly hair types. No significant criticisms appear in the provided excerpts, with customers consistently expressing satisfaction with the results and the supportive environment.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
92 Google reviews we collected
Phrases our text analysis found in 92 written reviews
What customers reported paying
Middle half of what 28 customers paid ($80–$139) · gold mark = category median.
How often each topic comes up in the written reviews
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was kind of nervous to do it but Kristina gave me great recommendations and I love how it turned out.”
“Definitely recommend her services to anyone in the area!”
“I am so particular about my hair but she makes it such an amazing experience every time and I always feel so relaxed.”
“She was so sweet and you can tell she genuinely cared about how I liked it.”
“She explained maintenance routines, recommended products that actually work (clean products & shared genuine knowledge), and made sure I understood ho…”
“They were friendly and got the job done pretty quick and really well, and didn’t mess up on my hair, which has a weird curl in it after a certain length.”
“prices are always more then fair i always double check with her over instagram to make sure how long i should book my appointment for.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Jillian Rose - The Beauty Project for 7 kinds of job. Pick one to see what they paid and said.
I adore Jillian! She always makes me feel like a literal princess when I’m there. I feel so special and heard with my hair concerns, she listens intently and always hits the mark for my cuts! I really look forward to going in there not just to get my hair cut and feel good when I leave, but the scalp massage is the…
Starla is an amazing little human. My hair colors turned out amazing and starla is great to be around. Thanks for making me feel swagalicous
starla is so welcoming and sweet. every visit i’ve had with her i’ve left feeling so much more beautiful and confident! i will never go to another salon or hair stylist. the beauty project itself offers an amazing atmosphere. they offer an incredible non profit as well which you should definitely check out!
The most beautiful, welcoming environment. Sooooo lovely to get my hair cut and colored by Starla. They are so amazing and provide the most refreshing experience. Starla always takes the best care of me <3
Kristina was awesome for my haircut I just got some low maintenance layers and a trim. She was super considerate and gentle during the whole process.
I moved to Reno recently and found The Beauty Project Salon through Reddit. I got my haircut with Kristina W. and I’m so glad I did!! She takes the time to listen to my hair journey and works with me on suggestions for healthy growth and amazing products.
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 49 | $27–$53 |
| Hairstyling | 25 | $27–$66 |
| Hair coloring | 13 | $101–$214 |
| Curly hair | 12 | $30–$58 |
| Gloss or Glaze | 2 | — |
| Blowouts | 2 | $41–$109 |
| Balayage | 2 | $190–$426 |
5.0 ★★★★★ 92 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jillian is wonderful!! She listens and gives incredibly helpful feedback. I’ve been nervous to chop my hair, and she was so supportive and caring while giving me an amazing cut! 🫶🏼♥️
Thank you!!!!!!! I love working with you so much!!
I adore Jillian! She always makes me feel like a literal princess when I’m there. I feel so special and heard with my hair concerns, she listens intently and always hits the mark for my cuts! I really look forward to going in there not just to get my hair cut and feel good when I leave, but the scalp massage is the best, and I just leave feeling so positive again about things, life, and my overall mood feels so lifted. ❤️
Thank you so much, Braighlee! You are such a gem!
Bear always takes awesome care of me!
Thank you! We love having you here!
Starla is an amazing little human. My hair colors turned out amazing and starla is great to be around. Thanks for making me feel swagalicous
Thank you!
starla is so welcoming and sweet. every visit i’ve had with her i’ve left feeling so much more beautiful and confident! i will never go to another salon or hair stylist. the beauty project itself offers an amazing atmosphere. they offer an incredible non profit as well which you should definitely check out!
Thank you!
The most beautiful, welcoming environment. Sooooo lovely to get my hair cut and colored by Starla. They are so amazing and provide the most refreshing experience. Starla always takes the best care of me <3
Thank you!
Starla MacLellan may be relatively new to hair but her old soul slays the industry with her creativity, passion and heart. She listens to what you want and she delivers. Highly recommend.
Thank you, Scott! We appreciate you so much! Thanks for all your support!
Great experience and attention to detail!
Thank you!
Starla is so rad and her work speaks for itself. Precise, creative and effortless in the best way. Walked out feeling confident, sharp and taken care of. best hair I’ve had, no question!
Thank you!
Starla is an amazing hairdresser who is perfect for alternative hair and haircuts. They have such a welcoming vibe and great conversation! I am so particular about my hair but she makes it such an amazing experience every time and I always feel so relaxed. They are so passionate about hair too and I couldn’t ask for a better hairdresser!
Thank you for sharing your experience!!! Your hair turned out so good!!!!!!! We look forward to the next time you’re in!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
