Photography service · Dover, NJ · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%78+11.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 39 pet photographyiPosition by Experts Score among all companies we track in this category. · better than 16%
5.0★★★★★36 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Jillian Spencer Studios five stars based on thirty-six reviews, noting the owner responded to eight percent of feedback. Customers frequently praise the photographer's punctuality, quick turnaround times, and fair pricing for services including sports, family, newborn, and headshot sessions. Recurring themes highlight her patience with children and pets, as well as her ability to create a comfortable, low-pressure environment. No common criticisms were identified in the provided excerpts.
Google rating: 5.0 out of 5 from 36 reviews (100% five-star).
Reviews on this page: 36 Google reviews (32 with written comments, 3 with photos).
Owner responses: the business replied to 8% of reviews.
Most recent review: October 2, 2026.
Service: Pet Photographer serving Dover, New Jersey.
Data from Google, last updated October 28, 2026.
Score profile vs other pet photography
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Jillian Spencer StudiosPet Photography median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jillian Spencer Studios: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jillian Spencer Studios: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jillian Spencer Studios: 78/100 on this factor. Category median: 100.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jillian Spencer Studios: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
36 Google reviews we collected
5.0of 5
5 stars36100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
98%praise
Praise5898%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price120%
Reasonable480%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1831%
Would recommend1220%
Quality & results1017%
Speed & response814%
Communication712%
Price & value35%
Honesty & trust12%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We highly recommend Jillian Spencer Studios to anyone looking for professional, high-quality photography.”
“10/10 - PS, my husband got me this session for Mother’s Day, for any one needing gift ideas!”
“Jillian Spencer Studios did an amazing job with Yanix’s first team sports photos.”
“Jill does an exceptional job taking photos and a quick turn around as well.”
“She was easy to work with and had a very quick turnaround time.”
“She’s super talented, offers fair pricing and her turn around time is impressive.”
“…ur expectations, and it was clear throughout the session that Jillian genuinely cared about getting the best results possible.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jillian Spencer Studios for 2 kinds of job. Pick one to see what they paid and said.
AAlex4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Jillian Spencer Studios did an amazing job with Yanix’s first team sports photos. We truly appreciate the time, patience, and attention to detail that went into every shot. As parents, these pictures mean a lot to us because they capture such a special milestone in his life.
The quality of the photos exceeded our…
Reasonable priceIndividual photography
CCortney2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Jill does an exceptional job taking photos and a quick turn around as well. She is professional and her knowledge creates a quick painless experience.
Reasonable pricePortrait photography
JJillian7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I have had many sessions with Jillian Spencer studios and am never disappointed. I really love her sports sessions because she makes it really quick and easy which everyone can appreciate with their busy lives. I have also worked with her for my son's baptism and plan to use her for a family mini session as well.
Reasonable priceFamily and groupGroup photographyIndividual photography
AAllie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Jillian always does an amazing job with our dance pictures each year. I highly recommend her services!!
Great priceService not listed
SShannon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We love Jillian Spencer Studios!! My kids are 2&3 years old. This was their second mini session and the results/experience are again, beyond worth the price. The atmosphere is calm, fun, and no pressure. The Santa Minis were a day to remember as Santa knew my children by name, guessed their favorite colors, and…
Reasonable priceFamily and group
MMattLocal Guide · 213 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great local business. Great pride in her work and in her community. Cannot recommend Jillian Spencer Studios enough.
Jillian Spencer Studios did an amazing job with Yanix’s first team sports photos. We truly appreciate the time, patience, and attention to detail that went into every shot. As parents, these pictures mean a lot to us because they capture such a special milestone in his life.
The quality of the photos exceeded our expectations, and it was clear throughout the session that Jillian genuinely cared about getting the best results possible. Thank you for making the experience enjoyable and for creating memories that our family will cherish for years to come. We highly recommend Jillian Spencer Studios to anyone looking for professional, high-quality photography.
- Alas Family
Price assessment: Reasonable price
Services: Individual photography
C
Cortney Polania2 reviewsiTotal number of Google reviews Cortney has written across all businesses on Google Maps, not just this one.
I have had many sessions with Jillian Spencer studios and am never disappointed. I really love her sports sessions because she makes it really quick and easy which everyone can appreciate with their busy lives. I have also worked with her for my son's baptism and plan to use her for a family mini session as well.
Price assessment: Reasonable price
Services: Family and group, Group photography, Individual photography, Service not listed
A
Allie Sherrer2 reviewsiTotal number of Google reviews Allie has written across all businesses on Google Maps, not just this one.
We love Jillian Spencer Studios!! My kids are 2&3 years old. This was their second mini session and the results/experience are again, beyond worth the price. The atmosphere is calm, fun, and no pressure. The Santa Minis were a day to remember as Santa knew my children by name, guessed their favorite colors, and Halloween costumes! My littles are still talking about meeting Santa, playing in snow bubbles, drinking hot cocoa, and decorating cookies, they have no idea the day was for family photos, for them it was an unforgettable experience and for me it was a chance for quick, simple, high quality holiday photos…something that is seemingly impossible to DIY when they’re this little. I’m so thankful these moments were able to be captured. 10/10 - PS, my husband got me this session for Mother’s Day, for any one needing gift ideas!! Book. A. Shoot.!
Price assessment: Reasonable price
Services: Family and group
Response from the owner · a year ago
Aww thanks Shannon! Love this. Your kids are the sweetest and I love the relationship we are building!
M
Matt SciaccaLocal Guide · 213 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Jillian is so talented, professional, creative, innovative, fun and a wonderful human being. She took head shots for me and one of them was used for the cover of my first released music single! I highly recommend her and her services. She stands out from the rest and is such a blessing to our community!
Response from the owner · a year ago
Thank you!
N
Nicole Licciardi4 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Jillian is an exceptional photographer, especially with newborns! We had our shoot with Jillian after a particularly long and sleepless night with our newborn and she still managed to make the whole experience fun and relaxed. And the pictures? They are the most perfect snapshots of our daughter’s early days. 10/10 recommend 📸
J
Jennifer Meyer4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
