Jim's Paradise Creations Landscaping

Landscaper · Phoenix, AZ · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty74−2.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 85 gardenersPosition by Experts Score among all companies we track in this category. · better than 56%
4.8 ★★★★★ 88 Google reviews · 24 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
32%reviews answered by the owner
Mar 2026latest review

Jim's Paradise Creations Landscaping at a glance

Google reviewers rate Jim's Paradise Creations Landscaping 4.8 out of 5 based on 88 reviews, with the owner responding to 32% of them. Customers frequently highlight punctuality, professional communication, and reasonable pricing for services including artificial turf, pavers, and full yard renovations. While most praise the quality of work and timely completion, a small number of low-star reviews criticize the owner's attitude and describe instances of missed appointments or poor customer service during initial consultations.

  • Google rating: 4.8 out of 5 from 88 reviews (94% five-star).
  • Reviews on this page: 88 Google reviews (81 with written comments, 19 with photos).
  • Owner responses: the business replied to 32% of reviews.
  • Most recent review: March 27, 2026.
  • Service: Gardener serving Phoenix, Arizona.

Data from Google, last updated November 2, 2026.

Score profile vs other gardeners

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction88Reliability87Craft & service74Value100Momentum100Replies to reviews49Satisfaction: 88 (median 85)Reliability: 87 (median 84)Craft & service: 74 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 49 (median 43)
This companyGardeners median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jim's Paradise Creations Landscaping: 88/100 on this factor. Category median: 85.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jim's Paradise Creations Landscaping: 87/100 on this factor. Category median: 84.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jim's Paradise Creations Landscaping: 74/100 on this factor. Category median: 94.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jim's Paradise Creations Landscaping: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jim's Paradise Creations Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jim's Paradise Creations Landscaping: 49/100 on this factor. Category median: 43.C
49

Bar = this company · dark tick = category median.

Star ratings

88 Google reviews we collected

  • 5 stars8394%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 81 written reviews

  • Praise16997%
  • Complaints53%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3922%
  • Speed & response3822%
  • Quality & results2816%
  • Would recommend2313%
  • Price & value2011%
  • Communication148%
  • Honesty & trust127%

What customers talk about

We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…couldn't be more happier with the finished product it came out really nice reasonable price it only took them two days and it was complete in the futu…”
    “Arrogant is not a strong enough word to describe this guy.”
  • “His crews were always on time, always showed respect for my property and my neighbors comfort during their processes.”
  • “3 hours later, we had a complete plan and contract - we dont mess around working with Jim, and the results EXCEEDED our expectations.”
  • “I would highly recommend them for your landscaping projects.”
  • “…n't be more happier with the finished product it came out really nice reasonable price it only took them two days and it was complete in the future if…”
    “No hidden charges!”
  • “He communicated well with me throughout the process and has even been back already for additional projects.”
  • “With his keen eye for design, Jim has genuinely transformed our front yard.”

People customers mention

  • Ricardo 4 reviews
  • Travertine 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Jim's Paradise Creations Landscaping for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I need to use a walker and was not able to use or even turn around on my tiny front porch. Jim and his team fixed that problem in one day! It’s absolutely beautiful! Thank you so much Jim❤️

Franco5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

On January the 5th Jim's Paradise creation Landscape Company came over to our house and installed artificial turf in the front yard one of the main reasons we picked Paradise Creations is because we got on Jim's website and saw all the beautiful landscape projects he's done and all the five-star ratings on each…

Customer photo from Franco's review
dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The team did a tremendous job converting our outdated backyard and landscaping into an area we love to be in. They were great to work with, very courteous, and professional. I would highly recommend them for your landscaping projects.

Phillip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From the very start Jim's approach was professional and still personal. His crews were always on time, always showed respect for my property and my neighbors comfort during their processes. The work was excellent. These guys are true craftsmen. They spent the better part of the last day going over every detail of…

Barb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Needed to update our landscaping. Jim was recommended by a friend who used his services and she was thrilled with their project. Can’t say enough good about the results. Ricardo and his crew were awesome to work with. They were such hard workers, polite, professional and completed everything sooner than estimated.…

Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I wanted to enhance the functionality of my home with an expanded driveway and a fenced-in front yard, and Jim and his team absolutely exceeded my expectations! Jim's insightful recommendations really highlighted his expertise and I was confident in trusting his judgment. The entire crew was not only respectful but…

Customer photo from Angela's reviewCustomer photo from Angela's reviewCustomer photo from Angela's reviewCustomer photo from Angela's review

Photos

Customer reviews

4.8 ★★★★★ 88 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nancy Remmel2 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I need to use a walker and was not able to use or even turn around on my tiny front porch. Jim and his team fixed that problem in one day! It’s absolutely beautiful! Thank you so much Jim❤️

Response from the owner · 7 months ago

Thank you Nancy it was a pleasure working for you

Alex DorseyLocal Guide · 26 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My home is in the Los Cerros area on a county island and I was so tired of my long lumpy bumpy D/G driveway and my not so picturesque backyard...after seeing how fabulously Jim had transformed a friend's property, I contracted with him for an exterior renovation covering 3/4s of my property. He had to pave two driveways, each 12 ft wide and over 160 linear feet. He worked with me to help me select materials that blended perfectly with the existing exterior elements of my home. That was part one and the property's curb appeal rose dramatically! He then turned to the rear updating my pool tile and resurfacing all the existing hardscapes including the coping around the pool, a raised deck area behind the pool, and two large covered patio areas, built an outdoor kitchen outside the pool fence with a beautiful grill and lots of drawer and cabinet storage, then built another sink island with storage on the smaller patio and finally laid another paver pathway for access from the parking area to the backyard entertaining area. This was quite a transformative project! He and his crew did such a marvelous job! He communicated well with me throughout the process and has even been back already for additional projects. My property has been transformed thanks to Jim's Paradise Creations, and I am so inspired to complete the last 1/4th as soon as I can. Thanks so much Jim!

Response from the owner · 9 months ago

thank you Alex for the great review we appreciate it

Franco Cruz5 reviewsTotal number of Google reviews Franco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On January the 5th Jim's Paradise creation Landscape Company came over to our house and installed artificial turf in the front yard one of the main reasons we picked Paradise Creations is because we got on Jim's website and saw all the beautiful landscape projects he's done and all the five-star ratings on each project that the customer gave Jim in the past so when he finished our artificial turf in our front yard it came out beautiful the foreman on the job was named Pedro and the crew knew exactly what to do as they've done many before we couldn't be more happier with the finished product it came out really nice reasonable price it only took them two days and it was complete in the future if we have any more landscape projects we will call Paradise creations cuz we know the job will be done right

Response from the owner · 9 months ago

thank you Franko it was nice working for you and thank you for treating my crew so kind

dave watkins1 reviewTotal number of Google reviews dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team did a tremendous job converting our outdated backyard and landscaping into an area we love to be in. They were great to work with, very courteous, and professional. I would highly recommend them for your landscaping projects.

Response from the owner · 11 months ago

Thank you Dave you and Becky were great to work for and thank you for accepting my design ideas

Phillip Beck8 reviewsTotal number of Google reviews Phillip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From the very start Jim's approach was professional and still personal. His crews were always on time, always showed respect for my property and my neighbors comfort during their processes. The work was excellent. These guys are true craftsmen. They spent the better part of the last day going over every detail of their work and cleaned the property completely. Highly recommended !!

Response from the owner · a year ago

thank you Phillip it was a pleasure

Barb6 reviewsTotal number of Google reviews Barb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed to update our landscaping. Jim was recommended by a friend who used his services and she was thrilled with their project. Can’t say enough good about the results. Ricardo and his crew were awesome to work with. They were such hard workers, polite, professional and completed everything sooner than estimated. We couldn't be happier with our yard. It far exceeds our expectations.

Response from the owner · a year ago

thank you Barb it was a pleasure working with you

Kerry KaneLocal Guide · 25 reviewsTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really cannot say enough about Jim and his crew! They just finished our front and back yard in Sun City/Peoria, with travertine, 2 pergolas, a strip of grass, drip system, 5 trees and a bevy of plants. They move an existing retainer wall and put pavers on the side drive for the trailer, plus added an exit gate in the back. Pretty major positive changes done in 3 weeks! Jim and his crew are exceptionally caring of their work - always start ontime when they say, do their best to keep clear of neighbors since we live on a street busy with school kids, kept us perfectly in the loop on all major decisions but just dealt with the small ones. The results are just spectacular, already reaping the enjoyment benefits after just 2 days. We had just vague ideas f what we wanted when Jim came over - sketched out plans, but wanted Jimmy’s pro eye to refine it, and he sure knocked it out of the ballpark! 3 hours later, we had a complete plan and contract - we dont mess around working with Jim, and the results EXCEEDED our expectations. Be flexible, any project like this will have some adjustments, but Jim and his team managed them so flawlessly that we kicked in for a bonus pizza party for them - maybe you will also? 🍕🤠 Great experience! Give Jim a try, you will be thrilled!

Response from the owner · a year ago

Thank you Kerry you and Angie were great! Call me anytime you need anything!

Angela Denn4 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I wanted to enhance the functionality of my home with an expanded driveway and a fenced-in front yard, and Jim and his team absolutely exceeded my expectations! Jim's insightful recommendations really highlighted his expertise and I was confident in trusting his judgment. The entire crew was not only respectful but also demonstrated exceptional skill and professionalism. The project was completed right on schedule with each team arriving exactly as promised. With his keen eye for design, Jim has genuinely transformed our front yard. We are so happy! A huge thank you to Jim and his amazing team for their outstanding work! Thank you guys so much!!! I hope to work with you again in the future :)

Response from the owner · 2 years ago

thank you Angela for such a nice review, you were so nice to work with and my crew did a amazing job. call me anytime thank you

Lora Reid7 reviewsTotal number of Google reviews Lora has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had Jim’s Paradise Creations Landscaping re-do our backyard, walkways and front porch. We also had them add artificial turf. They did a wonderful job and cleaned up after they were done with the project. I highly recommend them for any redo yard work, etc,

R Salazar11 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are very happy with what Jim and his crew were able to do for us. We needed a complete remodel. Very reasonable pricing and the job was completed quickly.

Response from the owner · 2 years ago

thank you for your business Rumi it was a pleasure working with you

Jim's Paradise Creations Landscaping on Google Maps →

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