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Silver Fern Landscaping

Landscaper · Phoenix, AZ · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty98−0.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 85 gardenersPosition by Experts Score among all companies we track in this category. · better than 73%
4.9 ★★★★★ 118 Google reviews · 14 photos
96%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
Oct 2026latest review

Silver Fern Landscaping at a glance

Google reviewers rate Silver Fern Landscaping 4.9 out of 5 based on 118 reviews, with the owner responding to 91 percent of them. Customers frequently cite punctuality, clear communication, and professional service for tasks like yard cleanup, tree trimming, and irrigation repairs. While most feedback highlights fair pricing and consistent quality, a recurring criticism involves unexpected additional costs for maintenance services, and one isolated complaint mentions unsafe vehicle driving.

  • Google rating: 4.9 out of 5 from 118 reviews (96% five-star).
  • Reviews on this page: 118 Google reviews (92 with written comments, 2 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Gardener serving Phoenix, Arizona.

Data from Google, last updated November 2, 2026.

Score profile vs other gardeners

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction92Reliability96Craft & service98Value100Momentum100Replies to reviews49Satisfaction: 92 (median 85)Reliability: 96 (median 84)Craft & service: 98 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 49 (median 43)
Silver Fern LandscapingGardeners median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Silver Fern Landscaping: 92/100 on this factor. Category median: 85.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Silver Fern Landscaping: 96/100 on this factor. Category median: 84.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Silver Fern Landscaping: 98/100 on this factor. Category median: 94.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Silver Fern Landscaping: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Silver Fern Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Silver Fern Landscaping: 49/100 on this factor. Category median: 43.C
49

Bar = this company · dark tick = category median.

Star ratings

118 Google reviews we collected

  • 5 stars11396%
  • 4 stars22%
  • 3 stars22%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 92 written reviews

  • Praise19099%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price945%
  • Reasonable1155%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4825%
  • Quality & results4423%
  • Speed & response3317%
  • Would recommend2312%
  • Communication1910%
  • Price & value147%
  • Honesty & trust105%

What customers talk about

We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jose was pleasant and professional to work with and explained everything well.”
  • “great communication, excellent work and very professional”
  • “We had an irrigation leak, and he called their irrigation dept and a guy showed up to look at it right away.”
  • “I recommend doing bi-monthly maintenance so they can monitor your irrigation levels more often as weather varies.”
  • “The crew was friendly and professional and communicated throughout the process from quote to finishing.”
  • “I had three trees that needed to be removed SFL showed up with a crew who did an incredible job quickly and professionally at a reasonable price.”
  • “Thank you for always being on time, reliable, and artists at what you do!”

People customers mention

  • Jose 5 reviews
  • Mario 3 reviews
  • Luis 3 reviews
  • Chuy 3 reviews
  • Nico 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Silver Fern Landscaping for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

First visit for clean-up of my back yard. I'm very satisfied with the work Jose and his colleague performed for me.

Landscaping maintenance
J9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★

Started service with Silver Fern May 7th. I was paying $80 prior for monthly maintenance (rock yard and a few bushes and 2 palm trees). Silver Fern discounted me $109 a month. However, I have now paid as of today $1252. It is July 13th! New timer, leaks and new valve, palm tree trim..... Lemon bush hasn't been…

Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This was our first time using Silver Fern Landscaping. Jose was pleasant and professional to work with and explained everything well. My yard looks great!

Reasonable priceLandscaping maintenance
Regina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service from the crew of Silver Fern! Jose was so nice and helpful! We had an irrigation leak, and he called their irrigation dept and a guy showed up to look at it right away. I had some small palms in the back yard that were getting kind of rangy, and now they look beautiful! Superior service! Thanks guys!

Landscaping maintenance
HeidiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our yard was a mess. The crew was friendly and professional and communicated throughout the process from quote to finishing. Beautiful job trimming our trees and the rest of the yard looks so nice. Highly recommend!

Reasonable priceYard landscapingLawn mowing & maintenanceYard work
ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team is really nice, accommodating, and fairly priced. I definitely recommend this company !

Great priceLandscaping maintenance

Photos

Customer reviews

4.9 ★★★★★ 118 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Linda Malloy11 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First visit for clean-up of my back yard. I'm very satisfied with the work Jose and his colleague performed for me.

  • Services: Landscaping maintenance
J C9 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Started service with Silver Fern May 7th. I was paying $80 prior for monthly maintenance (rock yard and a few bushes and 2 palm trees). Silver Fern discounted me $109 a month. However, I have now paid as of today $1252. It is July 13th! New timer, leaks and new valve, palm tree trim..... Lemon bush hasn't been touched. Met with Lesley today and hopefully we will be able to work it out. I will update soon. Update, lemon tree got some love today but leaks weren't fixed and some plants aren't getting water now. After a conversation with Lesley we decided to part ways. He offered me a free service and I told him that I would average the rating based on last service. It was amazing, what I was looking for the entire time.

Joan Larson2 reviewsTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was our first time using Silver Fern Landscaping. Jose was pleasant and professional to work with and explained everything well. My yard looks great!

  • Price assessment: Reasonable price
  • Services: Landscaping maintenance
Response from the owner · a month ago

Thank you for choosing Silver Fern Landscaping! We’re so glad to hear Jose provided excellent service and that you’re happy with how your yard looks. We truly appreciate your business and kind words!

Regina Rojewski2 reviewsTotal number of Google reviews Regina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service from the crew of Silver Fern! Jose was so nice and helpful! We had an irrigation leak, and he called their irrigation dept and a guy showed up to look at it right away. I had some small palms in the back yard that were getting kind of rangy, and now they look beautiful! Superior service! Thanks guys!

  • Services: Landscaping maintenance
Response from the owner · a month ago

Thank you, Regina! We’re thrilled to hear Jose and the crew provided great service and got your palms looking beautiful. We truly appreciate your kind words!

Tony Squieri3 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great communication, excellent work and very professional

  • Price assessment: Reasonable price
  • Services: Yard landscaping
Response from the owner · 2 months ago

Thank you for the 5 stars, Tony!

Heidi HintzeLocal Guide · 18 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our yard was a mess. The crew was friendly and professional and communicated throughout the process from quote to finishing. Beautiful job trimming our trees and the rest of the yard looks so nice. Highly recommend!

  • Price assessment: Reasonable price
  • Services: Yard landscaping, Lawn mowing & maintenance, Yard work
ashley williams6 reviewsTotal number of Google reviews ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team is really nice, accommodating, and fairly priced. I definitely recommend this company !

  • Price assessment: Great price
  • Services: Landscaping maintenance
Response from the owner · 2 months ago

Ashley, thank you for your kind words and recommendation! We are happy to hear that you found our team friendly, accommodating, and services fairly priced. We truly appreciate your support and look forward to being your go to yard professionals!

Dominique Luke11 reviewsTotal number of Google reviews Dominique has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service! The guys were kind, helpful, and polite. I’m looking forward to the ongoing service with Silver Fern! Thank you, Jose!

  • Price assessment: Great price
  • Services: Yard landscaping, Landscaping maintenance, Yard work
Response from the owner · 3 months ago

We are looking forward to servicing your yard for the long haul. Thank you for the kind words and 5 stars, Dominique!

Dominic9 reviewsTotal number of Google reviews Dominic has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company. My backyard needed a big clean up and I saw this company's truck in my neighborhood. Approached them, took 5 mins, they were at my house the next day. Big job, done well - shoutout to Roman, Pancho & Chuy. Great job.

  • Price assessment: Reasonable price
  • Services: Landscaping maintenance
Response from the owner · 4 months ago

We're so glad you stopped to talk with our crew and that the process to get started was quick & simple! Roman, Pancho, and Chuy will certainly appreciate the shoutout! Thanks, Dominic!

Charles DeneenLocal Guide · 29 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The crew was very friendly and attentive. I have had multiple crews over the years and these guys were top of the line!

  • Services: Yard landscaping, Landscaping maintenance
Response from the owner · 4 months ago

Thank you for the 5 stars and kind words! We are happy to hear that the crew made a great impression!

Silver Fern Landscaping on Google Maps →

Business details