Massage therapist · Rochester, MN · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 234 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★117 Google reviews · 12 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Jing Massage & Bodywork five stars based on one hundred and seventeen reviews, noting the owner responds to all feedback. Clients frequently cite effective deep tissue and full-body techniques that relieve chronic pain, stiffness, and tension. Recurring themes include reasonable pricing, a clean and calming environment, and straightforward online booking. No common criticisms appear in the provided excerpts, as all sampled reviews are positive.
Google rating: 5.0 out of 5 from 117 reviews (100% five-star).
Reviews on this page: 117 Google reviews (94 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Jing Massage & BodyworkMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jing Massage & Bodywork: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jing Massage & Bodywork: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jing Massage & Bodywork: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jing Massage & Bodywork: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
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Bar = this company · dark tick = category median.
Star ratings
117 Google reviews we collected
5.0of 5
5 stars117100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 94 written reviews
99%praise
Praise9499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4982%
Reasonable1118%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3335%
Staff & attitude2829%
Quality & results2021%
Honesty & trust55%
Speed & response44%
Price & value44%
Communication11%
What customers talk about
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had a great experience and would definitely recommend!”
“The massage was amazing, the price was very reasonable, and Jing was professional and attentive.”
“Great service and very thankful of your work Jing for the minimal time I scheduled.”
“What impressed me most was the combination of her professionalism, genuine care, technical skill, and attention to my comfort throughout the entire session.”
“Jin was incredibly efficient, attentive, and welcoming.”
“Worth every penny.”
“She listened to where I had some areas that needed to be worked on and spend extra time massaging that area.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Cherie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Oh my goodness! Jing got deep into knots that other therapists haven't been able to work out. She is very intuitive-knowing where to go deep and when to go easy. I'll be making this a regular scheduled routine in my life journey both for my physical and mental health.
Great price
Rich5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
I was referred by my Chiropractor and very happy for his referral!
Excellent massage, great technique!
Jing was fantastic!
Reasonable price
Z2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Jing was great! The massage was amazing, the price was very reasonable, and Jing was professional and attentive. I had a great experience and would definitely recommend!!
Great price
Renee5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Truly, one of the best massages I have ever had!
Jing really listens and focuses on areas of most concern.
I came in complaining of stiffness and headaches and left feeling loose and so relaxed. The massage was phenomenal.We are staying in Rochester for a couple months for treatment at Mayo Clinic. There are many…
Great price
Nino5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
This was my first ever experience for massage. Jing presented herself as very nice kind and with a great smile to help in service of my neck and shoulder pain. I was surprised by her strength and felt my flexibility finally come back for being in terrible pain for months. Great service and very thankful of your work…
Great price
Kanika6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The experience was great and the massage even better! I will be back here again!
Oh my goodness! Jing got deep into knots that other therapists haven't been able to work out. She is very intuitive-knowing where to go deep and when to go easy. I'll be making this a regular scheduled routine in my life journey both for my physical and mental health.
Price assessment: Great price
Response from the owner · a day ago
Thank you, Cherie! I’m so happy you enjoyed your massage. I really appreciate your kind words, and you’re always welcome back!
Rich Kramer5 reviewsiTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Jing was great! The massage was amazing, the price was very reasonable, and Jing was professional and attentive. I had a great experience and would definitely recommend!!
Price assessment: Great price
Response from the owner · 4 days ago
Thank you, Zari! It was a pleasure having you here. Thanks for your support and recommendation!
Renee Taylor5 reviewsiTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Truly, one of the best massages I have ever had!
Jing really listens and focuses on areas of most concern.
I came in complaining of stiffness and headaches and left feeling loose and so relaxed. The massage was phenomenal.We are staying in Rochester for a couple months for treatment at Mayo Clinic. There are many Massage businesses to choose from but this was truly the best and the most professional.
We have four more weeks here. I will definitely be back to see Jing.
Price assessment: Great price
Response from the owner · 4 days ago
Thank you, Renee! Your kind words about my work mean a lot to me. It was a pleasure meeting you both. Wishing you and your husband all the best, and I hope to see you again!
Nino Cfield5 reviewsiTotal number of Google reviews Nino has written across all businesses on Google Maps, not just this one.
This was my first ever experience for massage. Jing presented herself as very nice kind and with a great smile to help in service of my neck and shoulder pain. I was surprised by her strength and felt my flexibility finally come back for being in terrible pain for months. Great service and very thankful of your work Jing for the minimal time I scheduled. Worth every penny. Thank you!
Price assessment: Great price
Response from the owner · 5 days ago
Thank you, Nino! It was a pleasure meeting you. I’m so happy to hear your neck and shoulders are feeling better!
Kanika Couchene6 reviewsiTotal number of Google reviews Kanika has written across all businesses on Google Maps, not just this one.
