Wilson Mitchell5 reviewsTotal number of Google reviews Wilson has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOne of the best experiences ever. Very satisfied with the service.
Jives Media
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%99+15.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 92 video production companiesPosition by Experts Score among all companies we track in this category. · better than 66%
5.0 ★★★★★ 111 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
62%reviews answered by the owner
Sep 2026latest review
Jives Media at a glance
Google reviewers rate Jives Media 5/5 based on 111 reviews, noting the owner replied to 62% of comments. Customers frequently cite improved search rankings, increased website traffic, and higher lead quality resulting from SEO, web design, and paid advertising services. Recurring themes highlight punctuality, clear communication, and tailored strategies that meet deadlines. The provided excerpts contain no low-star reviews or common criticisms, focusing exclusively on positive outcomes and professional responsiveness.
- Google rating: 5.0 out of 5 from 111 reviews (100% five-star).
- Reviews on this page: 111 Google reviews (107 with written comments).
- Owner responses: the business replied to 62% of reviews.
- Most recent review: September 26, 2026.
- Service: Video Production Company serving Santa Clara, California.
Data from Google, last updated October 29, 2026.
Score profile vs other video production companies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jives Media: 100/100 on this factor. Category median: 99.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jives Media: 98/100 on this factor. Category median: 98.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jives Media: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jives Media: 99/100 on this factor. Category median: 95.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jives Media: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
111 Google reviews we collected
- 5 stars111100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 107 written reviews
- Praise135100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results3828%
- Staff & attitude2519%
- Speed & response2418%
- Would recommend2015%
- Communication129%
- Honesty & trust107%
- Price & value64%
What customers talk about
We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their team created tailored Google Ads campaigns and strategy that worked perfectly for us and delivered the quality results we were seeking.”
“Their team is kind, knowledgable, and truly puts clients first.”
“Their team was great to work with - responsive and flexible to our needs.”
“We recommend them as the best marketing agency in the area.”
“They provide excellent value, meet deadlines, and maintain open and clear communication throughout the duration of the partnership.”
“Whether you're a solo marketing team or have a few staff members and need extra support, Jives Media is the digital marketing agency you can trust in San Jose.”
“An excellent job was finished, with extremely high quality work done at a fair price and with excellent customer service!”
People customers mention
- Jay 17 reviews
- Jose 15 reviews
- Ads 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TaraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jives Media overhauled our on page SEO by optimizing metatags, refining structure, and resolving technical issues. As a result, our key services pages saw improved search rankings and increased time-on page.
ellie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jives Media is outstanding. Their team is kind, knowledgable, and truly puts clients first. They make all things marketing easy, stress free, and seamless. Whether you're a solo marketing team or have a few staff members and need extra support, Jives Media is the digital marketing agency you can trust in San Jose.
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
With countless marketing agencies in the bay area, only a few truly stand out--Jives Media is one of them. Their innovative approach to SEO, SEM, video marketing, and email marketing drives real business growth. If you are looking for a team that delivers results, they're the ones to trust.
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Their team created tailored Google Ads campaigns and strategy that worked perfectly for us and delivered the quality results we were seeking.
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Jives Media delivered quality web design results for our firm. Their team is highly knowledgeable and adheres to high quality and effective services and customer experience. They provide excellent value, meet deadlines, and maintain open and clear communication throughout the duration of the partnership. We are…
EmilyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Jives Media took our ROAS up by 4x and helped us grow 5x as well, making us industry leaders within the same year. Their team was great to work with - responsive and flexible to our needs. In addition, they provided very tailored SEO strategies. Overall, very top-tier quality service
Photos
Customer reviews
5.0 ★★★★★ 111 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Tara SzwabowskiLocal Guide · 12 reviewsTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJives Media overhauled our on page SEO by optimizing metatags, refining structure, and resolving technical issues. As a result, our key services pages saw improved search rankings and increased time-on page.
ellie baisch13 reviewsTotal number of Google reviews ellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJives Media is outstanding. Their team is kind, knowledgable, and truly puts clients first. They make all things marketing easy, stress free, and seamless. Whether you're a solo marketing team or have a few staff members and need extra support, Jives Media is the digital marketing agency you can trust in San Jose.
Andrew Pustay3 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWith countless marketing agencies in the bay area, only a few truly stand out--Jives Media is one of them. Their innovative approach to SEO, SEM, video marketing, and email marketing drives real business growth. If you are looking for a team that delivers results, they're the ones to trust.
Michael Mantione7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTheir team created tailored Google Ads campaigns and strategy that worked perfectly for us and delivered the quality results we were seeking.
Rebecca Huppman3 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJives Media delivered quality web design results for our firm. Their team is highly knowledgeable and adheres to high quality and effective services and customer experience. They provide excellent value, meet deadlines, and maintain open and clear communication throughout the duration of the partnership. We are satisfied with the web design results and look forward to extending our agreement to include SEO and Paid Ads services.
Emily FredericksonLocal Guide · 20 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJives Media took our ROAS up by 4x and helped us grow 5x as well, making us industry leaders within the same year. Their team was great to work with - responsive and flexible to our needs. In addition, they provided very tailored SEO strategies. Overall, very top-tier quality service
Caleb Craig8 reviewsTotal number of Google reviews Caleb has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks to Jives media, our sites visits doubled, and our lead quality improved. Their exceptional team management and customized SEO plans to make them stand out against competitors. Highly Recommended
FrancoLocal Guide · 26 reviewsTotal number of Google reviews Franco has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJives Media has significantly improved our search rankings, increased lead quality and quantity, and enhanced our overall visibility/ branding. They resolved our website issues, making it more user-friendly. The team is very responsive, punctual, and always looking out for their clients best interest.
Areeb Siddiqui, M.D.1 reviewTotal number of Google reviews Areeb has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Jives Media team has been fantastic! They provided critical support with SEO and website optimization leading to a steady rise in search ranking and overall increased visitors. There expertise has changed out view in marketing for the better and we look forward to expanding our work scope with them!
Business details
- Address: 75 E Santa Clara St, San Jose, CA 95113
- Phone: (650) 420-7455
- Website: jivesmedia.com
- Service area: Santa Clara, CA