Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
JJ's Carpet Cleaning Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

JJ's Carpet Cleaning Solutions

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 262 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JJ's Carpet Cleaning Solutions is better than 96% of carpet cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JJ's Carpet Cleaning Solutions is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JJ's Carpet Cleaning Solutions is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JJ's Carpet Cleaning Solutions is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JJ's Carpet Cleaning Solutions is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JJ's Carpet Cleaning Solutions is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired JJ's Carpet Cleaning Solutions for 8 kinds of job.

JJ's Carpet Cleaning Solutions for drapes & curtain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$276–$838
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Drapes & curtain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Drapes & curtain cleaning”

Ramon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service! They did an amazing job cleaning my carpets and furniture. Very professional, reliable, and paid attention to every detail. Everything looked clean and fresh when they were done. I definitely recommend JJ’s Carpet Cleaning Solutions!

Paid $500+Great priceDrapes & curtain cleaningHVAC system maintenance
Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional and courteous. Friendly attitude. On time, thorough, and fair priced. Would recommend and will continue future service.

Paid $500+Great priceDrapes & curtain cleaningA/C system maintenanceGeneral carpet cleaning
MonicaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris and Stacy are professional and very informative. Upon arrival Chris explained everything in detail, he cleaned large area rugs and drapes, there were stains I was told from other companies that couldn’t be removed and he made it happen. I highly recommend this company.

Area rug cleaningDrapes & curtain cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Would definitely recommend JJ’s Chris was very professional his product knowledge is on point. Had my carpets, hvac, area rugs, tile and grout. Very happy with all the services performed. Call then ASAP you won’t regret.

A/C system maintenanceArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Was extremely satisfied with the attention to customer service and respect for my belongings. It felt like I knew Chris my whole life what a honest professional human being. Please do your self the favor and call them you won't regret also prices are great. We love JJ'S..

A/C system maintenanceArea rug cleaningDrapes & curtain cleaning+ Professionalism
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCarpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Tatiana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JamOne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Celtic5 years ago★★★★★

Rating only, no written review.

Area rug cleaningDrapes & curtain cleaning+ Quality+ Professionalism+ Value

Price

$300+8% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning54$170–$340
Area rug cleaning41$176–$453
Upholstery cleaning31$189–$377
Carpet steam cleaning30$170–$371
Pet stain & odor removal24$153–$366
Drapes & curtain cleaning9$276–$838
HVAC system maintenance8—
A/C system maintenance5—

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