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JM Pest Control Solutions

Pest control service · Palmetto Bay, FL · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 295 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 463 Google reviews · 1 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$165typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

JM Pest Control Solutions at a glance

Google reviewers rate JM Pest Control Solutions five stars based on 463 reviews, noting the owner responds to all feedback. Customers frequently cite punctuality, professional communication, and thorough explanations of chemical products during treatments for termites, ants, and cockroaches. Many appreciate the immediate effectiveness of services, competitive pricing, and the owner's personal involvement in sealing entry points. No recurring criticisms are evident in the provided excerpts, as all reviews are positive.

  • Google rating: 5.0 out of 5 from 463 reviews (100% five-star).
  • Reviews on this page: 26 Google reviews (21 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Wildlife serving Palmetto Bay, Florida.

Data from Google, last updated November 2, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability96Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 98 (median 92)Reliability: 96 (median 90)Value: 100 (median 100)Momentum: 100 (median 100)
JM Pest Control SolutionsWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JM Pest Control Solutions: 98/100 on this factor. Category median: 92.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JM Pest Control Solutions: 96/100 on this factor. Category median: 90.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JM Pest Control Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JM Pest Control Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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Bar = this company · dark tick = category median.

Star ratings

26 Google reviews we collected

  • 5 stars26100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 21 written reviews

  • Praise58100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1393%
  • Reasonable17%
  • Overpriced00%
  • Not sure00%
$165+52% vs typical wildlife removal services

Middle half of what 5 customers paid ($133–$177) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1322%
  • Quality & results1119%
  • Speed & response1119%
  • Communication916%
  • Would recommend916%
  • Honesty & trust35%
  • Price & value23%

What customers talk about

We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “From the moment I called the company, they responded immediately and were very kind.”
  • “I had an excellent experience with JM Pest Control Solutions.”
  • “Very professional, responded quickly and knowledgeable.”
  • “He explained everything in detail, answered my questions, and made sure I understood the process.”
  • “I recommend this company 100% for their excellent service and professionalism!”
  • “He communicates clearly, treat customers with respect, and provide dependable solutions with genuine care.”
  • “Great service, great price.”

People customers mention

  • Miguel 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired JM Pest Control Solutions for 6 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

YaneidysLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

⭐⭐⭐⭐⭐ Tuve una excelente experiencia con JM Pest Control Solutions. Desde el primer momento que llamé a la compañía, me atendieron de inmediato y fueron muy amables. Quiero destacar especialmente a Joel, quien fue muy atento, profesional y paciente. Me explicó todo detalladamente, respondió mis preguntas y se…

Paid $160–180Great priceCockroach extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Increible servicio de german roaches.Explico todo el tratamiento y la diferencia de los pasos Muchas gracias

Paid $120–140Great priceCockroach extermination

Photos

Customer reviews

5.0 ★★★★★ 463 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Noelia BrunoLocal Guide · 16 reviewsTotal number of Google reviews Noelia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buen servicio , súper recomendable

  • Services: Cockroach extermination
Response from the owner · 6 days ago

Nos alegra mucho saber que nuestro servicio fue de su agrado. Gracias por la recomendación, estamos a su disposición si necesita algo más.

Yaneidys CruzLocal Guide · 60 reviewsTotal number of Google reviews Yaneidys has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ Tuve una excelente experiencia con JM Pest Control Solutions. Desde el primer momento que llamé a la compañía, me atendieron de inmediato y fueron muy amables. Quiero destacar especialmente a Joel, quien fue muy atento, profesional y paciente. Me explicó todo detalladamente, respondió mis preguntas y se aseguró de que entendiera el proceso. Se nota que se preocupa por ofrecer un buen servicio y por la satisfacción del cliente. Da gusto encontrar personas tan responsables y dedicadas a su trabajo. ¡Recomiendo esta compañía al 100 % por su excelente atención y profesionalismo! Muchas gracias a Joel por su amabilidad y excelente servicio. 👏😊

  • Price assessment: Great price
  • Price: $160–180
  • Services: Cockroach extermination
  • Pest type: Cockroaches
Response from the owner · a week ago

¡Muchísimas gracias, Yaneidys, por compartir tu experiencia! Nos alegra saber que desde la primera llamada recibiste la atención que mereces. Joel siempre se esfuerza por explicar cada detalle del servicio y resolver las dudas de nuestros clientes. Le haremos llegar tus palabras. ¡Gracias por confiar en JM Pest Control Solutions y por recomendarnos!

David N.1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Increible servicio de german roaches.Explico todo el tratamiento y la diferencia de los pasos Muchas gracias

  • Price assessment: Great price
  • Price: $120–140
  • Services: Cockroach extermination
  • Pest type: Cockroaches
Response from the owner · 4 weeks ago

Thank you, David! We’re glad our technician took the time to explain each step of your German cockroach treatment. Clear communication and thorough pest control matter to us. We appreciate you choosing JM Pest Control Solutions in Miami.

Antonella Dos Santos6 reviewsTotal number of Google reviews Antonella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, responded quickly and knowledgeable.

Response from the owner · a month ago

Thank you, Antonella! We appreciate your kind words. Providing professional, knowledgeable, and responsive pest control service in Miami is always our goal.

Olive Jean-Baptiste1 reviewTotal number of Google reviews Olive has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

JM Pest Control Solutions represents the standards AIC values: professionalism, reliability, accountability, and exceptional customer service. Miguel is knowledgeable, responsive, thorough, and committed to getting the job done right. He communicates clearly, treat customers with respect, and provide dependable solutions with genuine care. All In Core Hospitality Development proudly recommends JM Pest Control Solutions to anyone seeking trustworthy, high-quality pest control services.

  • Price assessment: Great price
  • Services: Hornet & wasp extermination
  • Pest type: Other
Response from the owner · a month ago

Thank you, Olive, for such a thoughtful review! I truly appreciate your trust and the recommendation from All In Core Hospitality Development. Clear communication, dependable service, and doing the job right are priorities on every visit, so your recognition means a lot. Thank you for choosing JM Pest Control Solutions—we’re always here for your pest control needs!

Marcia Palli6 reviewsTotal number of Google reviews Marcia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I decided to go with JMPest Control after getting a few quotes.. I’m so glad I went with him. The owner , Miguel, came out and did the termite treatment and pest control himself, and he really knows his stuff. He understood exactly what my house needed, answered all my questions, and you can tell he has a lot of experience. He was professional, knowable and kind , and clearly loves what he does. I was very pleased with the service and would highly recommend him to anyone.

  • Services: Termite extermination, Cockroach extermination, Bug & insect extermination
  • Pest type: Ants, Termites, Cockroaches, Other
Response from the owner · 2 months ago

Thank you so much, Marcia! I truly appreciate you trusting JM Pest Control with both your termite treatment and pest control service. It was a pleasure helping you understand what your home needed and answering all your questions. We’re grateful for your recommendation and are always here whenever you need us. Thank you for choosing JM Pest Control in Miami!

Cristie Gonzalez7 reviewsTotal number of Google reviews Cristie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Miguel was great! From the moment I called, he was very friendly and able to schedule my appointment immediately. On the day of, he was punctual and thorough. He explained the uses of the products and answered all my questions. I’m thankful that I finally found a reliable company to use for my pest control needs.

  • Price assessment: Great price
  • Services: Bug & insect extermination
Response from the owner · 2 months ago

Thank you, Cristie! We really appreciate your kind words. We’re glad Miguel was able to get you scheduled quickly, arrive on time, and explain the treatment clearly. Thank you for trusting JM Pest Control with your pest control needs. We look forward to keeping your home protected!

Melissa Denis Gonzalez5 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

JM Pest Control did a fantastic job at my property. The technician was on time, professional, and very thorough. I noticed a big difference the same day. We had an outside party at the property and needed to eliminate the bugs as soon as possible. Highly recommend their services!

  • Price assessment: Great price
  • Services: Mosquito extermination
  • Pest type: Mosquitoes
Response from the owner · 2 months ago

Thank you so much, Melissa! We’re glad our mosquito control service made a noticeable difference so quickly, especially before your outdoor event. We appreciate you trusting JM Pest Control and recommending our team. We’re always here whenever you need us!

Carolina BalladaresLocal Guide · 52 reviewsTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

100/10 services. Great customer service.

Response from the owner · 2 months ago

Thank you, Carolina! We truly appreciate the 5-star review and your kind words about our customer service. Thank you for choosing JM Pest Control for your pest control needs in Miami!

Linda Brooks6 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Miguel came on time and explained to me what chemicals they use. He was professional. I liked the fact that they guarantee their work and is a family business. I had allot of ants and Miguel put an ant repellent on a wall and the ants came out in masses to take the repellent back to the nest. I am attaching a picture. This is the first time I have used them and would recommend.

Response from the owner · 2 months ago

Thank you, Linda, for taking the time to share your experience and the photo! We’re glad Miguel was able to explain the treatment process and answer your questions while addressing the ant activity in your home. We truly appreciate your trust in our family business and your recommendation. Thank you for choosing JM Pest Control!

JM Pest Control Solutions on Google Maps →

Business details