Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
JMZ Collision & Repairs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

JMZ Collision & Repairs

New Rochelle, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 5.0★ from 260 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JMZ Collision & Repairs is better than 99% of auto repair shops.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JMZ Collision & Repairs is better than —% of auto repair shops.–
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Reviews for your job

Customers hired JMZ Collision & Repairs for 8 kinds of job.

JMZ Collision & Repairs for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 390

All 13 Google reviews tagged “Auto engine diagnostic”

CHEINSAD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It's an excellent body shop and they helped me with everything I needed. If I could, I would give them 10 stars.

Reasonable priceTiresPaintingAuto engine diagnostic
RaisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work and as well as awesome customer service. Glad to find an Auto repair shop that is trustworthy with fair prices. Keep up the great work!

BatteryElectricalAuto engine diagnostic
DianaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

JMZ has been a lifesaver for me! I have gone to them on multiple occasions for various services and they are nothing short of phenomenal. Family owned business with people that actually care about the quality of work that they’re performing on your vehicle. I don’t trust anyone else! If you’re looking for a super…

Body & TrimElectricalAuto engine diagnostic
Sil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely wonderful experience. My car drives like night and day right. So smooth! Feels brand new. Exceptional customer service and five star quality with very reasonable pricing. I’m so happy I found this place. Highly recommend ⭐️⭐️⭐️⭐️⭐️

BrakesAuto engine diagnosticOil change
Jurgen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

JMZ Collision & Repairs is a great custom shop. The staff are very knowledgeable and friendly and they know their way around cars of any kind. If you need great service and fair prices be sure to stop in and check it out.

Air & cabin filter replacementBatteryBody & Trim
Catalina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent services Profesional Job Really good prices

Auto engine diagnosticTires
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've never been to such a better auto body shop before. So happy I found JMZ! I've brought my truck a few times here and johns never let me down. He's on point with everything and his customer service skills are great. Keeps me updated with everything that's going on I never have to ask. He goes above and beyond!…

Body & TrimElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Joey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love this place Great service Any problem with my car they take care of it

Body & TrimBrakesAir conditioning+ Punctuality+ Professionalism
Caryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience at JMZ!!! Felt very comfortable and employees were all highly educated in their field! John was able to work on my Ford Expedition which needed oil changed, bumper fixed, brakes done, AC fixed, and more for a very fair and reasonable amount! And I was in and out quicker than imagined. I would highly…

Air & cabin filter replacementBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hightly recommend this place and all their services, they have the best of the best equipment, what ever you need done they'll get it done. The staff is very professional and knowledgable. Also, the owner is very polite and will help you with whatever you need. Overall a great place and will keep coming for all my automotive needs.

BrakesAuto engine diagnosticExhaust+ Professionalism
Karla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimAir conditioningElectrical
Brandon5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBody & Trim+ Punctuality+ Quality+ Professionalism
Matt5 years ago★★★★★

Rating only, no written review.

Body & TrimBrakesAir conditioning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 84%Reasonable 13%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim70—
Painting52—
Tires29—
Steering & suspension repair20—
Brakes19—
Oil change19—
Auto engine diagnostic13—
Electrical12—

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