Experts Reviews · Company report
JMZ Collision & Repairs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

JMZ Collision & Repairs

New Rochelle, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 5.0★ from 260 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JMZ Collision & Repairs is better than 99% of auto repair shops.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JMZ Collision & Repairs is better than —% of auto repair shops.–
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Reviews for your job

Customers hired JMZ Collision & Repairs for 8 kinds of job.

JMZ Collision & Repairs for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “Body & Trim” · showing 20

JoyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I brought my car in in late August for repair while on vacation. Unfortunately, I’m a repeat customer.The team was nothing short of amazing . I made an appointment to bring it in. Not only did they do awesome work on the car, but they also delivered it to my home such that it was there when I got back. This is a top…

Great pricePaintingBody & Trim
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This shop is extremely professional and does a spectacular job. I highly recommend them!

Great priceBody & Trim
MLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Gave them the 2024 Lexus RX and they did an amazing job. Looks like it came right of the assembly line again. I would 100% recommend them to anyone and will look to them to help me restore my 2015 Jeep Wrangler if possible.

Great pricePaintingBody & Trim
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team did a great job on my car. Great communication, amazing and friendly service. My car looks brand new! Truly great job

TiresPaintingBody & Trim
Marina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with JMZ Collision and couldn’t be happier with the service and the work they did on my car. From start to finish, everyone was professional, courteous, and easy to work with. John was always responsive, helpful, and took the time to answer my questions and make sure I was kept informed.…

PaintingBody & Trim
juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with this body shop! From the beginning, they were extremely helpful and made the whole process much easier. They helped me get into a rental vehicle quickly, which was a huge help while my SUV was being repaired. The turnaround time was also very fast, and the quality of the work was…

Reasonable priceSteering & suspension repairPaintingBody & Trim
Leandro1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot say enough great things about JMZ Collision and Repair. My 2023 GMC Yukon suffered significant hail damage, and I was worried about whether it would ever look the same again. After working with JMZ, I can honestly say the vehicle looks absolutely incredible. John went above and beyond from start to finish.…

Great priceBody & Trim
Alia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a really good experience with John and Andrew . I brought my 2020 Subaru WRX in to have my rear bumper repaired, and from the beginning they made me feel comfortable leaving my car there. They explained everything to me and kept me informed about what was going on throughout the process, which I really…

Customer photo from Alia's reviewCustomer photo from Alia's reviewCustomer photo from Alia's review
Great pricePaintingElectricalBody & Trim
Marlene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Collision and Repairs. Andrew and John were very helpful and provided excellent customer service. I highly recommend them!

PaintingBody & Trim
Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

John and JMZ did a fantastic job repairing my 2010 Subaru Legacy. The entire process was incredibly quick and easy, and the turnaround time was better than I could have hoped for. On top of that, the price was unbeatable. I’m extremely happy to have found a reliable, honest repair shop so close to home and will…

Great priceBody & Trim
GiannaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Holy Gauc!!!! What an amazing repair shop! First off the owners are kind, honest, and treat you like family! I had a terrible dent in the worst location of both my passenger door and panel, would you believe they replaced both and you’d never know the difference!!!! The smoothest paint job you’d ever see in your…

Customer photo from Gianna's reviewCustomer photo from Gianna's reviewCustomer photo from Gianna's reviewCustomer photo from Gianna's review
Great priceBody & Trim
Wilcy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I couldn’t be happier with the service I received! From day one, they took care of absolutely everything. They handled all the communication with my insurance company, coordinated the entire claims process, arranged my rental car, and even drove me to pick it up and back when it was time to return it. What I…

PaintingBody & Trim
Letxi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is the only place that suggested PDR for my dent. Reputable business and great service. Definitely recommend.

Great pricePaintingBody & Trim
Maritza1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my third time bringing my car to JMZ, and once again they exceeded my expectations. Their professionalism, quality of work, and excellent customer service keep me coming back. I highly recommend JMZ to anyone looking for reliable and trustworthy auto service!

Body & TrimBrakes
steven8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I brought my Honda S 2000 to JMZ auto Body to have a trunk lid wing installed. John and Andrew were great.They went over the installation process with me and assured me I would be happy with the install. When I returned to pick up the vehicle, I couldn’t have been any happier with the installation. They did an…

Body & Trim
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This place is by far the most amazing place and I would bring my car here again hands-down! I live over an hour away and am a super picky person when it comes to my car. I notice every little detail and the smallest defect. John accommodated me in every way. John is the most amazing person. He went above and beyond…

Customer photo from Kim's reviewCustomer photo from Kim's reviewCustomer photo from Kim's review
Great pricePaintingBody & TrimService not listed
leonela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

“Outstanding service from start to finish. The team was professional, honest, and did an incredible job repairing my vehicle. The work was completed on time and exceeded my expectations. I highly recommend JMZ Collision & Repair to anyone looking for quality work and great customer service.” “I’m so happy with the…

Not sureTiresPaintingBody & Trim
MarkLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was hit by a ZipCar 7 months ago. It was the most painful process I’ve ever dealt with to get the claim done with ZipCar. I brought our Lexus to JMZ (just googled them - had not been before). Jonathan & Andrew took the reins and hounded ZipCar’s claim dept until everything got sorted. They helped me get a rental…

Customer photo from Mark's reviewCustomer photo from Mark's review
Body & Trim
The3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our car was in a bad accident and I had no idea what to do. Naturally, I went to a Facebook group and I saw multiple references to JMZ Collision. I reached out and spoke to John and within five minutes, everything was taken care of. I didn’t have to worry about anything About picking my car up when it was done. 2015…

Great priceAir & cabin filter replacementTiresSteering & suspension repair
Valente1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Stopped by for an estimate on my car repair and had a really good experience. They were quick, friendly, and straightforward about the process and pricing. Definitely appreciate the great customer service and would recommend them!

Great priceBody & Trim

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 84%Reasonable 13%Overpriced 0%Not sure 3%

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