Experts Reviews · Company report
JMZ Collision & Repairs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

JMZ Collision & Repairs

New Rochelle, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 5.0★ from 260 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JMZ Collision & Repairs is better than 99% of auto repair shops.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JMZ Collision & Repairs is better than —% of auto repair shops.–
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Reviews for your job

Customers hired JMZ Collision & Repairs for 8 kinds of job.

JMZ Collision & Repairs for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 388
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Brakes”

Griselda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with JMZ body shop! They did an excellent job fixing my car’s brakes, and the entire process was smooth and stress-free. The staff were professional, honest, and very helpful. My car was fixed properly and feels great and safe to drive again. I really appreciated the quality of the work and…

Great priceTiresBrakes
Maritza1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my third time bringing my car to JMZ, and once again they exceeded my expectations. Their professionalism, quality of work, and excellent customer service keep me coming back. I highly recommend JMZ to anyone looking for reliable and trustworthy auto service!

Body & TrimBrakes
CHEINSAD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It's an excellent body shop and they helped me with everything I needed. If I could, I would give them 10 stars.

Reasonable priceTiresPaintingAuto engine diagnostic
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Courteous, professional and friendly employees, expedited and efficient service and the cost was less than a previous estimate from another place!

Great priceTiresBrakes
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What John and his crew did was nothing short of a miracle. I’ve had nothing but bad experiences in the past dealing with anything car related but John totally erased that. My wife was involved in a bad hit-and-run and had some serious damage. I can’t even put into words how easy the process was. JMZ handled…

Body & TrimBrakesOil change
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JMZ Collision & Repairs... TRUSTWORTHY, HONEST, HARD WORKING! I cannot say enough good things about the owner John, and his business. Being a woman, 3 hours away from home, your car breaking down, your daughter in surgery, and no familiarity with the area, it was a moment of almost breakdown. A friend got me in…

Brakes
Viktor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always takes the extra step to make sure the work is done to pristine perfection. Amazing body work and mechanical work, highly recommend 👍🏻

BatteryBody & TrimBrakes
Sil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely wonderful experience. My car drives like night and day right. So smooth! Feels brand new. Exceptional customer service and five star quality with very reasonable pricing. I’m so happy I found this place. Highly recommend ⭐️⭐️⭐️⭐️⭐️

BrakesAuto engine diagnosticOil change
Jurgen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

JMZ Collision & Repairs is a great custom shop. The staff are very knowledgeable and friendly and they know their way around cars of any kind. If you need great service and fair prices be sure to stop in and check it out.

Air & cabin filter replacementBatteryBody & Trim
Tommy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very helpful and fare. The finished product is always A1. Unfortunately I’ve had to get body work done a few times 🙃 which is usually a hassle but they really know what they’re doing and get the job done in a timely fashion. I wouldn’t bring my business anywhere else. Also the owner is always around and willing to…

Body & TrimBrakesElectrical+ Punctuality+ Quality+ Professionalism
Danny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, They were very helpful, answered any questions and explained what was going on through the entire process. Would definitely recommend to a friend, will be coming back for future modifications.

Body & TrimBrakesElectrical+ Punctuality+ Quality+ Professionalism
Joey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love this place Great service Any problem with my car they take care of it

Body & TrimBrakesAir conditioning+ Punctuality+ Professionalism
Caryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience at JMZ!!! Felt very comfortable and employees were all highly educated in their field! John was able to work on my Ford Expedition which needed oil changed, bumper fixed, brakes done, AC fixed, and more for a very fair and reasonable amount! And I was in and out quicker than imagined. I would highly…

Air & cabin filter replacementBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great shop very professional and quality work 100% recommended.

Body & TrimBrakesPainting+ Professionalism
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hightly recommend this place and all their services, they have the best of the best equipment, what ever you need done they'll get it done. The staff is very professional and knowledgable. Also, the owner is very polite and will help you with whatever you need. Overall a great place and will keep coming for all my automotive needs.

BrakesAuto engine diagnosticExhaust+ Professionalism
MaryAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best! I could not be happier with the service, very knowledgeable and helpful . They are professional and go above and beyond to take care of their customers. Highly recommend!

BrakesSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
Roosevelt4 years ago★★★★★

Rating only, no written review.

Body & TrimBrakesCarburetor cleaning+ Quality+ Professionalism
Brandon5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBody & Trim+ Punctuality+ Quality+ Professionalism
Matt5 years ago★★★★★

Rating only, no written review.

Body & TrimBrakesAir conditioning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 84%Reasonable 13%Overpriced 0%Not sure 3%

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