Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
JMZ Collision & Repairs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

JMZ Collision & Repairs

New Rochelle, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 5.0★ from 260 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JMZ Collision & Repairs is better than 99% of auto repair shops.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JMZ Collision & Repairs is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JMZ Collision & Repairs is better than —% of auto repair shops.–
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Reviews for your job

Customers hired JMZ Collision & Repairs for 8 kinds of job.

JMZ Collision & Repairs for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#104 / 414
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Oil change”

The3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our car was in a bad accident and I had no idea what to do. Naturally, I went to a Facebook group and I saw multiple references to JMZ Collision. I reached out and spoke to John and within five minutes, everything was taken care of. I didn’t have to worry about anything About picking my car up when it was done. 2015…

Great priceAir & cabin filter replacementTiresSteering & suspension repair
CHEINSAD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It's an excellent body shop and they helped me with everything I needed. If I could, I would give them 10 stars.

Reasonable priceTiresPaintingAuto engine diagnostic
KathyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service in great time. All the vehicles I have taken to get anything done, have come back working and looking like new. Very happy with the service and all. My go to place.

Great priceTiresPaintingBody & Trim
RaisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work and as well as awesome customer service. Glad to find an Auto repair shop that is trustworthy with fair prices. Keep up the great work!

BatteryElectricalAuto engine diagnostic
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What John and his crew did was nothing short of a miracle. I’ve had nothing but bad experiences in the past dealing with anything car related but John totally erased that. My wife was involved in a bad hit-and-run and had some serious damage. I can’t even put into words how easy the process was. JMZ handled…

Body & TrimBrakesOil change
Viktor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always takes the extra step to make sure the work is done to pristine perfection. Amazing body work and mechanical work, highly recommend 👍🏻

BatteryBody & TrimBrakes
Sil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely wonderful experience. My car drives like night and day right. So smooth! Feels brand new. Exceptional customer service and five star quality with very reasonable pricing. I’m so happy I found this place. Highly recommend ⭐️⭐️⭐️⭐️⭐️

BrakesAuto engine diagnosticOil change
Jurgen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

JMZ Collision & Repairs is a great custom shop. The staff are very knowledgeable and friendly and they know their way around cars of any kind. If you need great service and fair prices be sure to stop in and check it out.

Air & cabin filter replacementBatteryBody & Trim
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've never been to such a better auto body shop before. So happy I found JMZ! I've brought my truck a few times here and johns never let me down. He's on point with everything and his customer service skills are great. Keeps me updated with everything that's going on I never have to ask. He goes above and beyond!…

Body & TrimElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Tommy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very helpful and fare. The finished product is always A1. Unfortunately I’ve had to get body work done a few times 🙃 which is usually a hassle but they really know what they’re doing and get the job done in a timely fashion. I wouldn’t bring my business anywhere else. Also the owner is always around and willing to…

Body & TrimBrakesElectrical+ Punctuality+ Quality+ Professionalism
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I love this place. Getting your car serviced and fixed is always such a pain. These guys make it easy. I can usually get an appointment within a few days and they are upfront about what needs to be done and how much it will cost. I trust them to give me honest feedback about the services to keep my cars running smoothly and safely.

Oil changeService not listed+ Punctuality+ Quality+ Professionalism
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great staff and great service! I had some motor work done to my Jeep JK and they did everything I expected and more!

Oil changeService not listed+ Professionalism+ Value
Joey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love this place Great service Any problem with my car they take care of it

Body & TrimBrakesAir conditioning+ Punctuality+ Professionalism
Caryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience at JMZ!!! Felt very comfortable and employees were all highly educated in their field! John was able to work on my Ford Expedition which needed oil changed, bumper fixed, brakes done, AC fixed, and more for a very fair and reasonable amount! And I was in and out quicker than imagined. I would highly…

Air & cabin filter replacementBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hightly recommend this place and all their services, they have the best of the best equipment, what ever you need done they'll get it done. The staff is very professional and knowledgable. Also, the owner is very polite and will help you with whatever you need. Overall a great place and will keep coming for all my automotive needs.

BrakesAuto engine diagnosticExhaust+ Professionalism
Roosevelt4 years ago★★★★★

Rating only, no written review.

Body & TrimBrakesCarburetor cleaning+ Quality+ Professionalism
Gjon5 years ago★★★★★

Rating only, no written review.

Oil changeTires+ Punctuality+ Quality+ Professionalism
Brandon5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBody & Trim+ Punctuality+ Quality+ Professionalism
Matt5 years ago★★★★★

Rating only, no written review.

Body & TrimBrakesAir conditioning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 84%Reasonable 13%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim70—
Painting52—
Tires29—
Steering & suspension repair20—
Brakes19—
Oil change19—
Auto engine diagnostic13—
Electrical12—

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