Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
JNJ Dryer Vent Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

JNJ Dryer Vent Cleaning

Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 5.0★ from 3,153 Google reviews

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Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JNJ Dryer Vent Cleaning is better than 97% of dishwasher repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JNJ Dryer Vent Cleaning is better than 96% of dishwasher repair services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JNJ Dryer Vent Cleaning is better than 98% of dishwasher repair services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JNJ Dryer Vent Cleaning is better than 100% of dishwasher repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JNJ Dryer Vent Cleaning is better than 100% of dishwasher repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JNJ Dryer Vent Cleaning is better than 100% of dishwasher repair services.A
100

Reviews for your job

Customers hired JNJ Dryer Vent Cleaning for 4 kinds of job.

JNJ Dryer Vent Cleaning for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.115
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 115 Google reviews tagged “Dryer repair” · showing 20

SriniLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Did exceptionally good work

Paid $1–200Great priceDryer repair
Avon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Dryer vent cleaning and repair

Paid $1–200Great priceDryer repair
johnLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tech was very professional and After service my laundry room was spotless

Paid $1–200Reasonable priceDryer repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent and efficient work. Removing stuck brush and cleaning the duct quickly.

Paid $200–400Great priceDryer repair
Conrad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Seth was knowledgeable, courteous and thorough handling the job. He recalled having been to this house 2 years ago and the problems encountered with the exterior dryer vent, that by the way, was fixed by the previous owner. I will tell my neighbors about your service, which I think is unique, and recommend you highly. Thank you being there.

Paid $1–200Reasonable priceDryer repair
Sydney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrew came out and was incredibly fast and friendly! He did a great job cleaning out my drier vent and even took a look in my attic for me, I will definitely be using them again!

Paid $1–200Great priceDryer repair
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did a good job and answered my questions.

Paid $1–200Reasonable priceDryer repair
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was our 1st time using JNJ as we recently purchased a home in the Triangle area. Kyle was our technician and he was great I showed him the photos from our inspection report and he got to work right away cleaning our dryer vent and the vent on the roof. Great experience would highly recommend.

Reasonable priceDryer repair
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding service! On time, great communication, very knowledgeable, fixed and cleaned our dryer vent that has given us issues for two years! Thank you!

Paid $200–400Reasonable priceDryer repair
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’d give them 10 stars if it was an option. JNJ was prompt, thorough and went above and beyond. Highly recommend. And they are “firefighter owned and firefighter run”.

Paid $1–200Great priceDryer repairHVAC duct & vent repair
GregLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

When the technician realize he may be a few minutes late, he called to let me know. That doesn’t happen too often anymore. Did a very thorough job and cleaned up.

Paid $100–200Reasonable priceDryer repairHVAC duct & vent cleaning
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kyle did a great job cleaning out two dryer vents and was quick and clean about the entire process.

Paid $100–200Great priceDryer repair
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Good communication, come on time and finished the work well.

Paid $100–200Reasonable priceDryer repair
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Terrific! So nice and very professional.

Paid $100–200Great priceDryer repair
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thank you for outstanding service and keeping our home safe. Pete was very informative. See you again in a couple of years.

Reasonable priceDryer repair
Ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Knowledgeable and comprehensive service.

Paid $100–200Reasonable priceDryer repair
Terrance3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My technician was professional, knowledgable, friendly and an excellent excellent communicator. He quickly resolved the issue and he provided me with great preventative and maintenance tips. Great experience and I highly recommend their services.

Paid $100–200Great priceDryer repair
Jennifer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Five-star service from JNJ! They arrived on time, explained the process clearly, and were very thorough with the cleaning. You can tell they take pride in their work. If you’re looking for reliable dryer vent maintenance, look no further.

Paid $200–300Great priceDryer repairHVAC duct & vent repair
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Had a great experience and had a vent cover replaced. I have no complaints.

Paid $200–300Reasonable priceDryer repair
LarryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Cleaned dryer vent

Paid $1–100Great priceDryer repair

Show more dryer repair reviews (95 more) →

Price

$135-54% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 52%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning564$114–$161
Dryer repair114$146–$327
HVAC duct & vent repair83—
HVAC duct & vent installation20—

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