Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%84+5.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREJobe & Sons Plumbing- Northwest
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 221 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jobe & Sons Plumbing- Northwest is better than 97% of leak detection services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jobe & Sons Plumbing- Northwest is better than 97% of leak detection services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jobe & Sons Plumbing- Northwest is better than —% of leak detection services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jobe & Sons Plumbing- Northwest is better than 98% of leak detection services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jobe & Sons Plumbing- Northwest is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jobe & Sons Plumbing- Northwest is better than 84% of leak detection services.A
84
Reviews for your job
Customers hired Jobe & Sons Plumbing- Northwest for 8 kinds of job.
Jobe & Sons Plumbing- Northwest for toilet installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$466–$1.2k
All 2 Google reviews tagged “Toilet installation”
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Stephen did an excellent job! He was friendly, professional, and skilled. Thank you for finishing the remodel and taking care of leaky faucets and valves. Also for taking care of the main water valve outside.
Paid $1,000+Plumbing pipe repairFaucet repairToilet installation
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Fantastic company!
Paid $1,000+Reasonable priceToilet repairWater heater installationGarbage disposal installation
Price
$379-9% vs typical leak detection services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 66%Overpriced 1%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 29 | $161–$493 |
| Toilet repair | 23 | $176–$656 |
| Plumbing pipe repair | 22 | $322–$1.1k |
| Faucet repair | 21 | $166–$529 |
| Plumbing leak repair | 15 | $227–$807 |
| Water heater installation | 14 | $1.2k–$2.5k |
| Outdoor plumbing system repair | 13 | $441–$1.5k |
| Plumbing leak detection | 13 | $78–$630 |
