Jobe & Sons Plumbing- Northwest logo

Jobe & Sons Plumbing- Northwest

Plumber · Tucson, AZ · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%84+5.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 44 leak detection servicesPosition by Experts Score among all companies we track in this category. · better than 79%
5.0 ★★★★★ 221 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
52%reviews answered by the owner
$379typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Jobe & Sons Plumbing- Northwest at a glance

Customers consistently praise the company for prompt service, clear communication, and reasonable pricing. Reviews highlight technicians' professionalism, punctuality, and willingness to explain repairs without pushing unnecessary upsells. Services range from emergency drain clearing and sewer inspections to water softener installations. While the overall rating is high, the limited data includes a single three-star review that does not specify a recurring negative theme.

  • Google rating: 5.0 out of 5 from 221 reviews (99% five-star).
  • Reviews on this page: 221 Google reviews (197 with written comments, 3 with photos).
  • Owner responses: the business replied to 52% of reviews.
  • Most recent review: September 6, 2026.
  • Service: Leak Detection Service serving Tucson, Arizona.

Data from Google, last updated October 26, 2026.

Score profile vs other leak detection services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction97Reliability97Craft & service–Value98Momentum100Replies to reviews84Satisfaction: 97 (median 93)Reliability: 97 (median 92)Value: 98 (median 98)Momentum: 100 (median 100)Replies to reviews: 84 (median 94)
This companyLeak Detection Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jobe & Sons Plumbing- Northwest: 97/100 on this factor. Category median: 93.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jobe & Sons Plumbing- Northwest: 97/100 on this factor. Category median: 92.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jobe & Sons Plumbing- Northwest: 98/100 on this factor. Category median: 98.A
98
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jobe & Sons Plumbing- Northwest: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jobe & Sons Plumbing- Northwest: 84/100 on this factor. Category median: 94.A
84

Bar = this company · dark tick = category median.

Star ratings

221 Google reviews we collected

  • 5 stars21899%
  • 4 stars10%
  • 3 stars10%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 197 written reviews

  • Praise413100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3328%
  • Reasonable7866%
  • Overpriced11%
  • Not sure76%
$379-9% vs typical leak detection services

Middle half of what 106 customers paid ($205–$813) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10124%
  • Speed & response9423%
  • Quality & results7117%
  • Price & value4812%
  • Would recommend4310%
  • Honesty & trust297%
  • Communication287%

What customers talk about

We read 197 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They initially did a sewer scope when we were purchasing the home and I was impressed with their professionalism.”
  • “Great work and timely response at a reasonable price.”
  • “The communication was great, pricing was fantastic, and service was top notch!”
  • “Aaron from Jobe & Sons provide excellent services at a reasonable price.”
  • “I highly recommend them for any future plumbing needs.”
  • “He was extremely knowledgeable and was very transparent on what it was going to take to install the system.”
  • “Not only did they answer, but were very clear about the cost of emergency services and had someone to my house within an hour.”

People customers mention

  • Alec 8 reviews
  • David 5 reviews
  • Cameron 5 reviews
  • Dan 5 reviews
  • Donna 4 reviews
  • Stephen 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Jobe & Sons Plumbing- Northwest for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Douglas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They initially did a sewer scope when we were purchasing the home and I was impressed with their professionalism. When we needed assistance with a renovation I called them first thing. Fixed low water pressure and put in a water softener loop along with plumbing two new showers. Great work and timely response at a reasonable price.

Paid $1,000+Reasonable priceShower installationOutdoor plumbing system repair
Bryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Aaron from Jobe & Sons provide excellent services at a reasonable price. I'll happily use Jobe & Sons on my next plumbing project!

Paid $400–600Reasonable price
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I called in because I had a main line sewer clog. At first, I was told they would not be able to get me in until the next day. Then Beth said hold on let me call some other guy and see what I can do. She called me back within five minutes and told me she had two guys on their way to my house and they would be there…

Paid $200–400Great price
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an emergency plumbing issue on a Sunday morning … Jobe & Sons responded immediately to my urgent call and was able to get Daniel out to me in little over an hour …. I had also called an appliance repair company to cover my tracks … I was desperate. The other technician arrived before Daniel and took care of…

Paid $1–200Reasonable priceService not listed
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dan was absolutely superb. Very professional, highly skilled, told us exactly what we needed to know and didn't try to sell us on any extra stuff, no upsells. Was completely honest and fair and down to earth. I cannot recommend him highly enough. No question that these folks will be our permanent plumbing crew…

Paid $400–600Great priceDrain cleaningSewer cleaning
Cm7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex did a great job. They came out fast and showed up on time. It helped making the decision to buy the house or not. Thank you, Claire

Paid $1–200Reasonable pricePlumbing leak detection

Photos

Customer reviews

5.0 ★★★★★ 221 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Plumber's Crack Coffee Co.2 reviewsTotal number of Google reviews Plumber's has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Not only do these guys know what they're doing, but their customer service is phenomenal! Always a pleasure to work with!

Douglas Howard9 reviewsTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They initially did a sewer scope when we were purchasing the home and I was impressed with their professionalism. When we needed assistance with a renovation I called them first thing. Fixed low water pressure and put in a water softener loop along with plumbing two new showers. Great work and timely response at a reasonable price.

  • Price assessment: Reasonable price
  • Price: $1,000+
  • Services: Shower installation, Outdoor plumbing system repair
Bryan Kagel7 reviewsTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Aaron from Jobe & Sons provide excellent services at a reasonable price. I'll happily use Jobe & Sons on my next plumbing project!

  • Price assessment: Reasonable price
  • Price: $400–600
Mike Sands2 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend these guys!

  • Services: Outdoor plumbing system repair
Nancy deMaille2 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service

  • Price assessment: Reasonable price
  • Price: $800–1,000
  • Services: Faucet repair, Faucet installation
Ralph Monge7 reviewsTotal number of Google reviews Ralph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and Quick response to a clogged drain.

  • Price assessment: Great price
  • Price: $200–400
  • Services: Sewer cleaning
Daniel Gracey7 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alec was punctual and wasted no time assessing the plumbing problem and had the drain line cleared in under 20 minutes. I have been happy with the work and employees (Dan and Alec) at Jobe & Sons since I started using their services a few years ago.

  • Price assessment: Reasonable price
  • Services: Drain cleaning
David Dooley3 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called in because I had a main line sewer clog. At first, I was told they would not be able to get me in until the next day. Then Beth said hold on let me call some other guy and see what I can do. She called me back within five minutes and told me she had two guys on their way to my house and they would be there in about 40 minutes. Dan and David arrived and came in to look at what we had going on. They immediately knew what to do and began working on it right away. In less than 30 minutes, everything was back to normal and fixed. Dan and David did an amazing job!!!

  • Price assessment: Great price
  • Price: $200–400
Jane Webb4 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an emergency plumbing issue on a Sunday morning … Jobe & Sons responded immediately to my urgent call and was able to get Daniel out to me in little over an hour …. I had also called an appliance repair company to cover my tracks … I was desperate. The other technician arrived before Daniel and took care of the problem … I was not able to get a hold of Daniel in time to cancel the appointment … He was kind enough to check the house water pressure to make sure that didn’t contribute to my reason for the emergency and changed the filter on my whole house water filtration system as long as he was there … He worked with me on a fair price given the circumstances …. Just a really kind and good guy … Thanks Daniel and Jobe and Sons. Jane Webb

  • Price assessment: Reasonable price
  • Price: $1–200
  • Services: Service not listed
Jason2 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dan was absolutely superb. Very professional, highly skilled, told us exactly what we needed to know and didn't try to sell us on any extra stuff, no upsells. Was completely honest and fair and down to earth. I cannot recommend him highly enough. No question that these folks will be our permanent plumbing crew moving forward. Highly, highly, highly recommended.

  • Price assessment: Great price
  • Price: $400–600
  • Services: Drain cleaning, Sewer cleaning

Jobe & Sons Plumbing- Northwest on Google Maps →

Business details