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Joe Ferrante Music Academy

Music school · Pomona, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 151 music lessonsPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 90 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
56%reviews answered by the owner
Sep 2026latest review

Joe Ferrante Music Academy at a glance

Google reviewers rate Joe Ferrante Music Academy five stars based on ninety reviews, with the owner responding to fifty-six percent. Customers describe services including piano, violin, voice, guitar, and saxophone lessons for children and adults. Recurring themes highlight patient, friendly instructors, flexible scheduling, and significant student progress. The school is noted for creating a welcoming environment and matching students with appropriate teachers, with no common criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 90 reviews (99% five-star).
  • Reviews on this page: 90 Google reviews (68 with written comments, 2 with photos).
  • Owner responses: the business replied to 56% of reviews.
  • Most recent review: September 4, 2026.
  • Service: Music Lesson serving Pomona, California.

Data from Google, last updated November 1, 2026.

Score profile vs other music lessons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 92)Reliability: 98 (median 93)Momentum: 100 (median 100)
Joe Ferrante Music AcademyMusic Lessons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joe Ferrante Music Academy: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joe Ferrante Music Academy: 98/100 on this factor. Category median: 93.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joe Ferrante Music Academy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.

Star ratings

90 Google reviews we collected

  • 5 stars8999%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 68 written reviews

  • Praise47100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2757%
  • Would recommend1226%
  • Quality & results36%
  • Honesty & trust36%
  • Speed & response12%
  • Price & value12%

What customers talk about

We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I can say that most of the instructors are friendly and kind.”
  • “We are so grateful for everything he’s done and highly recommend him to any family looking for a caring and talented piano teacher!”
  • “She if the face of the company and does amazing job.”
  • “My daughter genuinely looks forward to seeing him each week, and we’ve seen so much growth in both her confidence and her love for playing the piano.”
  • “Scheduling is super easy and efficient, Summer is very helpful and understanding.”
  • “A bit if a drive for us but we feel it's worth it.”

People customers mention

  • Amanda 3 reviews
  • Jessie 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Victoria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Miss Amanda is so great with our child. We’ve been coming here for over a year and have had the best experience.

ELocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My child has been attending JFMA for about two years. I can say that most of the instructors are friendly and kind. My child loves all the teachers she’s had so far! And has made tremendous improvements!

Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Their classes are very fun, not only my daughter has been taking violin, piano, and voice classes for three years, the teachers are also amazing. She has improved so much during her time here. Great experience overall.

Homestyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe Ferrante Music Academy is an amazing school, and I can't say enough good things about Walter and Malik! They are absolutely incredible instructors who bring so much energy, patience, and expertise to every single lesson. They truly know how to keep lessons engaging and tailor the material perfectly. The office…

DerekLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Been bringing our son here for 3 years now and have seen tremendous growth in piano

Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My two grandchildren have been coming to Joe Ferante Music , and they both enjoy it! and the teachers are excellent!

Photos

Customer reviews

5.0 ★★★★★ 90 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Victoria Merida2 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Miss Amanda is so great with our child. We’ve been coming here for over a year and have had the best experience.

E SLocal Guide · 102 reviewsTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My child has been attending JFMA for about two years. I can say that most of the instructors are friendly and kind. My child loves all the teachers she’s had so far! And has made tremendous improvements!

Elaine Zhang1 reviewTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Their classes are very fun, not only my daughter has been taking violin, piano, and voice classes for three years, the teachers are also amazing. She has improved so much during her time here. Great experience overall.

Homestyle Bites2 reviewsTotal number of Google reviews Homestyle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe Ferrante Music Academy is an amazing school, and I can't say enough good things about Walter and Malik! They are absolutely incredible instructors who bring so much energy, patience, and expertise to every single lesson. They truly know how to keep lessons engaging and tailor the material perfectly. The office staff is also super helpful with scheduling. If you're looking for top-tier music teachers, definitely ask for Walter and Malik!

Faty Rodz7 reviewsTotal number of Google reviews Faty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing School Music !

Derek AllisonLocal Guide · 25 reviewsTotal number of Google reviews Derek has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been bringing our son here for 3 years now and have seen tremendous growth in piano

Zack Li1 reviewTotal number of Google reviews Zack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A fantastic place for kids to learn music!

Carol Perez4 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My two grandchildren have been coming to Joe Ferante Music , and they both enjoy it! and the teachers are excellent!

Flor Cabral14 reviewsTotal number of Google reviews Flor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Teachers are very good and nice. My autistic son is taking lessons here, but it’s more like music therapy for him, He absolutely loves it and enjoys it. I would recommend it!

Anthony Cruz2 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great school

Joe Ferrante Music Academy on Google Maps →

Business details