iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%89+21.6Value 14%82+11.6Replies to reviews 7%24+1.7Craft & service penalty69−3.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#261 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 25%
4.8★★★★★69 Google reviews
91%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers at this Lodi shop praise the owner for his honesty, thoroughness, and willingness to explain repairs and costs before work begins. Reviewers frequently cite reasonable pricing, same-day service availability, and helpful phone diagnostics as key benefits of the one-person operation. A primary complaint involves extended wait times due to high demand, with one reviewer reporting a two-month delay for truck service despite the generally positive feedback regarding the quality of repairs and communication.
Google rating: 4.8 out of 5 from 69 reviews (91% five-star).
Reviews on this page: 69 Google reviews (53 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 29, 2026.
Service: Auto Repair Shop serving Lodi, California.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Joe's Auto RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joe's Auto Repair: 86/100 on this factor. Category median: 89.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joe's Auto Repair: 89/100 on this factor. Category median: 86.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joe's Auto Repair: 69/100 on this factor. Category median: 99.B
69
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joe's Auto Repair: 82/100 on this factor. Category median: 100.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joe's Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joe's Auto Repair: 24/100 on this factor. Category median: 60.D
24
Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
4.8of 5
5 stars6391%
4 stars46%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 53 written reviews
98%praise
Praise8598%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1922%
Price & value1922%
Honesty & trust1922%
Staff & attitude1113%
Would recommend910%
Speed & response78%
Communication33%
What customers talk about
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The owner is so nice and thorough, and honest, it's refreshing to know that not only does he know what's he's doing, but he also tries to to find the…”
“I’ve taken two of my cars to this place and its always taken care of and affordable!”
“A great, honest mechanic that's gonna take good care of ya!”
“Jim is very knowledgeable with different types of vehicles and the many issues they encounter.”
“Would highly recommend service from said establishment”
“I'm pretty sure he works alone but he still gets the job done in a timely manner.”
“Excellent and honest mechanic who will spend the time to explain what needs to be done.”
People customers mention
Jim10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Joe's Auto Repair for 6 kinds of job. Pick one to see what they paid and said.
RRobin8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This shop is so good, I look forward to my car needing repairs again so I can go back lol. The owner is so nice and thorough, and honest, it's refreshing to know that not only does he know what's he's doing, but he also tries to to find the best deal on the parts he orders.
I'm pretty sure he works alone but he…
JJordain3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Got my blower motor replaced after having some issues with it, very happy with my experience! A great, honest mechanic that's gonna take good care of ya!
LLisaLocal Guide · 74 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jim is very knowledgeable with different types of vehicles and the many issues they encounter. He's been extremely helpful and honest with me every time I've consulted him with an auto issue. He may take a little longer than other shops due to him staying very busy, being that he runs his shop on his own. However, he's well worth the wait. 🚗
Reasonable priceBrakesAuto brake replacementService not listed
SShyamLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I called Jim with car trouble and he gave me a bunch of diagnostic tests that I could run and determine what the problem would be and how much money would I be looking at. As it is an old car, he asked me run diagnostics by myself and decide what my call would be. I have never heard or seen any business do that…
JJessica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve taken two of my cars to this place and its always taken care of and affordable! I would HIGHLY RECOMMEND!!
I had a used ford focus that I needed to fix a lot and a newer Toyota and they both are running fine to this day!
TToddLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Excellent and honest mechanic who will spend the time to explain what needs to be done. Very well priced as well. He will take care of his customers.
This shop is so good, I look forward to my car needing repairs again so I can go back lol. The owner is so nice and thorough, and honest, it's refreshing to know that not only does he know what's he's doing, but he also tries to to find the best deal on the parts he orders.
I'm pretty sure he works alone but he still gets the job done in a timely manner. I'm definitely a loyal customer and you will be too once you try this place.
J
Jordain Broder3 reviewsiTotal number of Google reviews Jordain has written across all businesses on Google Maps, not just this one.
Got my blower motor replaced after having some issues with it, very happy with my experience! A great, honest mechanic that's gonna take good care of ya!
L
Lisa LoftLocal Guide · 74 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Jim is very knowledgeable with different types of vehicles and the many issues they encounter. He's been extremely helpful and honest with me every time I've consulted him with an auto issue. He may take a little longer than other shops due to him staying very busy, being that he runs his shop on his own. However, he's well worth the wait. 🚗
Price assessment: Reasonable price
Services: Brakes, Auto brake replacement, Service not listed
S
Shyam BhanushaliLocal Guide · 14 reviewsiTotal number of Google reviews Shyam has written across all businesses on Google Maps, not just this one.
I called Jim with car trouble and he gave me a bunch of diagnostic tests that I could run and determine what the problem would be and how much money would I be looking at. As it is an old car, he asked me run diagnostics by myself and decide what my call would be. I have never heard or seen any business do that before and it really delights me to be in a community where businesses still like to help people. Thank you Jim! God bless you!
J
Jessica Diaz2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
I’ve taken two of my cars to this place and its always taken care of and affordable! I would HIGHLY RECOMMEND!!
I had a used ford focus that I needed to fix a lot and a newer Toyota and they both are running fine to this day!
T
Todd OstenLocal Guide · 29 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Jim really knows what he is doing! Best automotive shop in Lodi, excellent pricing, fantastic work, Thank you Jim for giving me the best service! 5 Stars for me!!
Services: A/C installation & repair, Auto A/C recharge, Auto A/C replacement, Auto maintenance, Brake service & repair, Air conditioning, Carburetor cleaning, Engine repair, Oil change, Auto engine tuning, Vehicle Inspection, Wheel alignment
