Experts Reviews · Company report
Joey's Carpet Care & MicroSeal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Joey's Carpet Care & MicroSeal

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 701 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joey's Carpet Care & MicroSeal is better than 94% of carpet cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joey's Carpet Care & MicroSeal is better than 96% of carpet cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joey's Carpet Care & MicroSeal is better than 97% of carpet cleaning.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joey's Carpet Care & MicroSeal is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joey's Carpet Care & MicroSeal is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joey's Carpet Care & MicroSeal is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired Joey's Carpet Care & MicroSeal for 8 kinds of job.

Joey's Carpet Care & MicroSeal for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$317–$928
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “HVAC duct & vent cleaning”

SylviaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

The fellows were pleasant and neat. They were not wearing covers on their shoes, which I would have appreciated.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

These guys were great: thorough, careful, friendly, and polite. They showed me before and after photos so I could see how much they’d cleaned.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Have used Joey's ever since I came to Ky from Ohio 30 plus yrs ago. Everytime I switched stores or facilities to work I always used Joey's. Starting radiation and chemo next week and they really jumped to help get scheduled so my ducts would be clean and house would be ready for dust free while taking treatments.…

Paid $500+Great priceHVAC system maintenanceHVAC duct & vent repairCarpet cleaning
Janet14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan and his associate were polite and thorough.

Paid $500+Reasonable priceHVAC duct & vent cleaning
FrederickLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Duct cleaning took @3 hrs..no complaints. Ducts look great and home actually smells cleaner (3 dogs). Would highly recommend

HVAC duct & vent cleaning
LindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Needed my ducts cleaned before putting in the new HVAC. Very thorough job was done per my take. HVAC looked today before the install and agreed it was a really good job and really clean. Appreciated the great service that was done. Thank you.

Not sureHVAC duct & vent cleaning
MelissaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a great job. Cleaned up after their selves. Polite. Courteous A+

Paid $100–150Reasonable priceHVAC duct & vent cleaning
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Fabulous service. I've used them multiple times and they are always professional and thorough.

Pet stain & odor removalHVAC duct & vent cleaningWater damage-related mold removal
CrystalLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ben and the team are great! Thank you for making 46Solutions Audio/Video Showroom sparkle ✨ Update: Ben and the team have now cleaned furniture in my home and provided air duct and dryer vent cleaning. On time, professional, kind, and fantastic staff. Highly recommend!

Great priceUpholstery cleaningHVAC duct & vent cleaning
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time....on target. Naeem & Chandler were very polite & professional. Explained the process, cleaned up afterwards. Polite, answered all my questions. Truly a dedicated team! Thank you

Paid $500+Reasonable priceHVAC duct & vent cleaning
Sammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The technicians Chandler and Mason who did my duct cleaning and dryer vent cleaning were very knowledgeable and personable. Would absolutely use Joey’s again for any of their services.

Great priceHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Enid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thanks!

Paid $50–100Reasonable priceHVAC duct & vent cleaning
Lorene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very responsive and super friendly and helpful. Highly recommend.

Paid $100–150Reasonable priceHVAC duct & vent cleaning
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

The team that came to clean our ducts were very professional, they had great customer service, and did an extremely good job at cleaning our ducts. I will definitely recommend Joey's to anyone that needs their HVAC ducts cleaned.

Reasonable priceHVAC duct & vent cleaning
JeremyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fast, on time, affodable and friendly. Highly recommend!

Paid $100–150Reasonable priceHVAC duct & vent cleaning
Nancy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joey’s came to clean the vents in my 110+ home, and wow! The technicians arrived on time, and took great measures to avoid even remotely messing up my floors and keeping out the cold. They worked steadily and expertly, explaining what they were doing and why. When they were finished, the air in my house felt so…

Paid $500+Great priceHVAC duct & vent cleaning
gracelandLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Pleasure to work with.

Paid $500+Great priceHVAC duct & vent cleaning
DebbieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent crew and cleaning. I was amazed/and disgusted at the amount of stuff that came out of my duct work. I don’t have the photos but wow what a difference. I highly recommend the company and the workers. Great job, very polite and thorough.

Paid $500+Great priceHVAC duct & vent cleaning
Kelli10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They were great to work with, explaining, showing pictures as they went and being clear about options. Highly recommend!!!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Sherry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Both workers arrived when scheduled and communication was provided when they were enroute to our home. Service as done expeditiously and with much care to the condition of our home. I would recommend them to anyone that I hear that needs this service.

Paid $500+Reasonable priceHVAC duct & vent cleaningService not listed
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

He did an awesome job!! I wish I didn’t sooner

Paid $100–150Reasonable priceHVAC duct & vent cleaning
StephanieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We recently moved into a new home it is an older home the vents were in pretty rough shape as far as just being nasty full of all kinds of stuff the first night everyone couching sneezing, Joey’s came out took a few hours got it done! happy and pleased to say they did amazing job the air smells CLEAN refreshing and…

Reasonable priceHVAC duct & vent cleaning
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great guys! They deserve a BIG Christmas Bonus.

HVAC duct & vent cleaning
GabeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience!! Super job by the young men! Would recommend to everyone!

HVAC duct & vent cleaning
Kat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I'm posting this for my momma, Connie Akers. Jordan and Chandler were the technicians who came to my house last Friday. They were on time, very courteous. They were in and out of the house, careful to leave no mess. My daughter was very ill and they made sure they got her room done first so she could go back to bed.…

Paid $250–300Reasonable priceHVAC duct & vent cleaning
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The men were very polite. Explained in detail the job that was being performed today. Answered all questions in detail. I would recommend this company for a thorough job well done.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The guys were on time, explained the process, showed us before and after pics and put everything back like no one had been in every room in our house. Great job!

HVAC duct & vent cleaning
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joey's will be my go to company from now on. Responded quickly, provided friendly professional service at a reasonable price.

Great priceHVAC duct & vent cleaning
marvin2 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Lin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceHVAC duct & vent cleaning
julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $500+Great priceHVAC duct & vent cleaning
Johnell10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning
Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $150–200Great priceHVAC duct & vent cleaning
Greg11 months ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning
Shelby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HVAC duct & vent repairUpholstery cleaningCarpet cleaning

Price

$274+6% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 57%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning52$170–$334
General carpet cleaning49$170–$334
Area rug cleaning41$170–$447
Carpet cleaning38$163–$310
HVAC duct & vent cleaning36$317–$928
Pet stain & odor removal30$146–$348
Upholstery cleaning28$183–$347
HVAC duct & vent repair10—

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