How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREJoey's Carpet Care & MicroSeal
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 701 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Joey's Carpet Care & MicroSeal for 8 kinds of job.
Joey's Carpet Care & MicroSeal for pet stain & odor removal
Clear ✕All 30 Google reviews tagged “Pet stain & odor removal” · showing 20
Once again I am amazed and grateful for the team at Joey’s Carpet. One of the dogs made a mess(obscene) of the closet carpet and they came to the rescue. Oh and they were able to help us out just hours after I called. Very friendly and knowledgeable. Can’t say enough good words.
Prompt, professional, excellent service and results every time.Joey’s is the best in Lexington, and it’s not even close.
Called and scheduled very quickly for carpet clean where my puppy stained white berber carpet. Josh and team came out and addressed issues and were able to remove all the stains!! Excellant and professional! And reasonable too!
Nick was very thorough and polite! They were quick and efficient in cleaning our basement carpet. It’s like new! I called and they were here the next am. Great service! Ben and his team are the best in Lexington! 5 stars! ⭐️
I have had my 9x12 area carpet cleaned twice due to cat pee which is impossible to get out my yourself. When we picked up the carpet it looked like new and smelled wonderful!! I am so thankful for their expertise they can spare me from purchasing another carpet. Great customer service and pricing was excellent. Would highly recommend them!
Fabulous service. I've used them multiple times and they are always professional and thorough.
This was an excellent experience. They were recommended to me. Communicated everything very well on the phone. Sent text and email for appt. verification and sent me a text a picture of the technician who was coming that morning. They are very professional. Carpets were old and pretty dirty but they did an excellent job getting them clean.
Joey’s guys just left and my house smells so clean. They did a thorough job. Last time they were here, they charged me more than it should have been. I wouldn’t have known it was wrong. The next day their office called and said I had been overcharged and corrected the mistake. How many businesses would have done that?
The two service professionals were just that- very professional- took time to answer questions, explained process and went right to work. They were careful with the furnishings and very meticulous. Great service!
Nice guys. Polite, clean, cared about doing a good job!
Josh Berryman was excellent! Not only was he knowledgeable (I ask a lot of questions) he was patient, polite, & diligent. I am very pleased with the outcome of my multiple area rugs.
Always professional and does an amazing job.
We had an excellent experience with the workmen from Joey’s Carpet Cleaning. They took time to answer all our questions and were clear. They told us if they thought a service was not necessary or best for our particular floors or furniture. Then they did the work with quiet efficiency. They were respectful and a…
I always call Joey’s - they do a great job!
They were deligent & went right to work.They did a good job cleaning our dirty looking carpet, removed pet stains and odors.Happy on the result & highly recommended! I would use them again for the next cleaning service. Thanks a lot!
Great job cleaning our couch, chair, and rug!!! It’s looks phenomenal! The guys were very professional and got the job done in a very timely manner!
There when you need them and excellent job. Highly recommend.
Very professional, friendly and explained the entire process with ease. Very happy with the service.
Getting an appointment was quick and easy. They two guys were very nice and professional.
Sawyer and Jordon did a great job. They were clearly competent and answered all of our questions.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 52 | $170–$334 |
| General carpet cleaning | 49 | $170–$334 |
| Area rug cleaning | 41 | $170–$447 |
| Carpet cleaning | 38 | $163–$310 |
| HVAC duct & vent cleaning | 36 | $317–$928 |
| Pet stain & odor removal | 30 | $146–$348 |
| Upholstery cleaning | 28 | $183–$347 |
| HVAC duct & vent repair | 10 | — |