Experts Reviews · Company report
Joey's Carpet Care & MicroSeal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Joey's Carpet Care & MicroSeal

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 701 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joey's Carpet Care & MicroSeal is better than 94% of carpet cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joey's Carpet Care & MicroSeal is better than 96% of carpet cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joey's Carpet Care & MicroSeal is better than 97% of carpet cleaning.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joey's Carpet Care & MicroSeal is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joey's Carpet Care & MicroSeal is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joey's Carpet Care & MicroSeal is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired Joey's Carpet Care & MicroSeal for 8 kinds of job.

Joey's Carpet Care & MicroSeal for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 99
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Upholstery cleaning” · showing 20

Laura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Josh and his team from Joey's Carpet were amazing. They were fast, efficient and extremely courteous. Did a fantastic job. Would definitely use them again!!!!!

Paid $500+Reasonable priceCarpet steam cleaningSoft wash cleaningUpholstery cleaning
Alan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job by Shane and AJ. Very professional and respectful.

Paid $200–250Great priceUpholstery cleaning
Sally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Communication is great! Made my furniture look new! The guys were very helpful & knowledgeable. Highly recommend!

Paid $150–200Great priceUpholstery cleaning
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They came back out to clean overspray on an appliance and reclean a couch cushion. Very professional service and appreciate the attention to wanting to get things right. Thankful customer.

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaning
Rose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Long time customer of Joey's because they do a thorough job, are diligent & efficient. Would recommend them for carpet, rug & upholstery cleaning to anyone.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
ShawnLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The team of 3 went from quote to project completed in less than 3 hours. I liked how we quickly went through each carpet, piece of furniture and bathroom to quote by the micro-job. Josh and the team were friendly, professional and left everything spotless. I look forward to a return visit when we get the hardwoods…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
CrystalLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ben and the team are great! Thank you for making 46Solutions Audio/Video Showroom sparkle ✨ Update: Ben and the team have now cleaned furniture in my home and provided air duct and dryer vent cleaning. On time, professional, kind, and fantastic staff. Highly recommend!

Great priceUpholstery cleaningHVAC duct & vent cleaning
HildaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sammy and his coworker arrived and I showed them the areas and sofas they started working non stop. They were very courteous and explained the process before starting. My carpets were vacuumed first and cleaned then and came out beautiful. My living room sofas were cleaned as well. I will definitely use them again.

Great priceUpholstery cleaningCarpet cleaning
MortonLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had my sectional sofa cleaned and couldn’t be happier. They were professional, on time, and reasonably priced—and my sofa looks brand new. Definitely recommend

Paid $150–200Reasonable priceUpholstery cleaning
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Nice guys. Polite, clean, cared about doing a good job!

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning
Patrick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys did a great job. I had two light colored chairs and a large couch cleaned. They tested the fabrics to make sure what was the proper cleaning method for each and they were different. I also had a 11x13 light colored area rug they took back to the shop to clean.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
shelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very punctual well mannered affordable and professional

Upholstery cleaning
Joy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thomas and Jordan were awesome! They came in and got right to work. Very polite. Very professional. Very neat and careful around other items. I would highly recommend this company for upholstery cleaning. Everything looks brand new!!

Paid $200–250Reasonable priceUpholstery cleaning
VictoriaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sawyer worked hard to get our upholstered headboard on our bed steam cleaned. He was very through and diligent to get the job done. I appreciate his timeliness to arrive and get the job done. I would reccomend joey carpet care to anyone who needs their services. Terrific job I will use them again in the future!

Customer photo from Victoria's review
Paid $100–150Great priceUpholstery cleaning
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sammy is terrific!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
RachaelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job cleaning our couch, chair, and rug!!! It’s looks phenomenal! The guys were very professional and got the job done in a very timely manner!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Joy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent experience. Would use them again for sure!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Value
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice men and they showed up in time and did an excellent job!

Carpet steam cleaningUpholstery cleaning
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Terrific customer service. Received email the appointment was confirmed, technicians called before arrival. Crew showed up and walked us through the entire process. Furniture came out great, they also picked up our rugs and will deliver them once complete. Can’t speak highly enough about this company and their…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, came in explained what they were doing and got the job done !

Upholstery cleaning+ Value

Show more upholstery cleaning reviews (8 more) →

Price

$274+6% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 57%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning52$170–$334
General carpet cleaning49$170–$334
Area rug cleaning41$170–$447
Carpet cleaning38$163–$310
HVAC duct & vent cleaning36$317–$928
Pet stain & odor removal30$146–$348
Upholstery cleaning28$183–$347
HVAC duct & vent repair10—

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