Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
John Frank Moving Company Seattle logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

John Frank Moving Company Seattle

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 342 movers · 5.0★ from 1,027 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.John Frank Moving Company Seattle is better than 96% of movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.John Frank Moving Company Seattle is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.John Frank Moving Company Seattle is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.John Frank Moving Company Seattle is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.John Frank Moving Company Seattle is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.John Frank Moving Company Seattle is better than 100% of movers.A
100

Reviews for your job

Customers hired John Frank Moving Company Seattle for 7 kinds of job.

John Frank Moving Company Seattle for long-distance moving

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,800–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Long-distance moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Long-distance moving”

Marlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

John Frank Moving company is AMAZING! Quick, efficient, and great care to detail and making sure everything was nicely packed and stored. I highly recommend them!

Paid $1–500Great priceMoving-related packingLong-distance moving
Ashleigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot say enough good things about John Frank Moving! We had Sean and Alex, and both of them were absolutely amazing. I’ve used movers many times over the years, and these guys were by far some of the fastest, friendliest, and most efficient movers I’ve ever had. They worked nonstop from the moment they arrived.…

Paid $1,000–1,500Great priceInterstate movingLocal movingMoving-related packing
Ernesto10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great move! Service was great and the guys were so careful with my stuff!

Paid $1,800–2,000Great priceLong-distance moving
Bubble9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I recently moved from Seattle to San Francisco with JohnFrank moving company, and the entire experience was excellent from start to finish. Communication throughout the process was clear, smooth, and genuinely pleasant. There was a lot of back-and-forth as we finalized details, and the owner was incredibly patient…

Paid $2,000+Great priceInterstate movingMoving-related packingMoving-related storage
PradnyeshLocal Guide · 207 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great moving experience with john frank moving company. The moving guys were punctual, and took all the care of items while loading and unloading. Not a single scratch during the whole process. I would highly recommend them.

Paid $600–800Reasonable priceLocal movingIn-state movingLong-distance moving

Price

$569-41% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 47%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving369$569–$1.5k
Moving-related packing59$432–$1.5k
In-state moving22$805–$2.1k
Moving-related storage13$285–$958
Interstate moving12$1.6k–$4.9k
Long-distance moving5$1.6k–$4.9k
Senior moving2$529–$1.6k

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