How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty77−2.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREJohn's Automotive Care
San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,448 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired John's Automotive Care for 8 kinds of job.
John's Automotive Care for air & cabin filter replacement
Clear ✕All 63 Google reviews tagged “Air & cabin filter replacement” · showing 20
Knowledgeable and friendly staff that provides honest feedback without any high-pressure sales tactics.
First time customer and very pleased with the service. Will be returning for future work.
Service was excellent!
I highly recommend John’s Automotive for everyone. I was delighted that they could service my new hybrid!!!!! Every employee is totally focused on your vehicle, your understanding of needed service and on your personal experience! After the first checkup at a dealership, which was supposed to be free, I drove by…
The work performed seems to be great. My car is running well. Customer service is outstanding at John’s. Kayla is quite personable, as well as efficient, polite and professional. Overall I am very pleased and always choose John’s for my auto care.
Honest, good people. I appreciate their work on my GMC Acadia to keep her going, especially after working with a rotten dealership who just seemed to want me to buy a new car. Happily recommend John’s to anyone!
Very thorough in checking my vehicle to ensure preventive maintenance of a vehicle that is 12 years old. Excellent customer service!!
Everyone was incredibly accomodating, responsive and thorough in the the diagnostics and repair of my CX 5 and C230. I couldn't be happier with the end result. Shout out to Dave, Robert and all the technicians that worked on both vehicles...Very professional.
Just had another great experience @ John’s Automotive! Thanks for your care & expertise, as always!
They are like a family doctor but for vehicles! Aawsome time! Arron you rock!
I like when I can collaborate with a person or business rather than blindly accepting what they determine is needed. Johns Automotive team (front staff and mechanics) researched and discussed with me what was needed now and were prepared with information of what would need to be done down the road. I feel that the…
I would recommend this dealership to any and everybody. I can not say enough about these guys, my battery in my car died the day before I was supposed to fly cross country so I called the guys over at John’s auto to see if they could help. Not only did they help me they went above and beyond they drove out to me to…
They are always very thorough and work with you to make each visit affordable by prioritizing the most urgent maintenance/repairs items for the visit.
John’s Auto is great! I have brought my car here a few times and it is the only place I go to now. I love they send me pictures of the issue and explain completely what they are doing. Extremely honest! I brought the car in once before and I had a small problem which I thought was big and they did the small fix at…
I‘ve been going to John’s Auto for over 30 years. I go to his shop because I trust him and his staff. They are knowledgeable and friendly and always do great work. I usually give a five star rating. However, this time it took over 5 hours for an inspection, oil change, and turn signal light check. I arrived on time…
The service was great!
Quick, great, and courteous service. I have come to expect this from the John’s Automotive crew every time.
This would have been a 5-star rating if the tech who had to get inside my glove compartment in order to access a lever had bothered to pick up the CDs and napkin that fell out and landed on my passenger-side floor. There was nothing on the floor before he got into the glove compartment. That was sloppy. Makes me…
I wouldn’t take my car anywhere else! They take such good care, make sure they call and update you on what need to be done etc.
Friendly, fair pricing, upfront about what they recommend and why.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 194 | — |
| General repairs & maintenance | 169 | — |
| Auto engine diagnostic | 84 | — |
| Vehicle Inspection | 68 | — |
| Brakes | 65 | — |
| Air & cabin filter replacement | 62 | — |
| Battery | 48 | — |
| Auto maintenance | 44 | — |
