How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty77−2.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREJohn's Automotive Care
San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,448 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired John's Automotive Care for 8 kinds of job.
John's Automotive Care for auto emissions testing
Clear ✕All 18 Google reviews tagged “Auto emissions testing”
This shop is my first choice for everything automotive. They are professional yet personal, the work is always completed at or below competitor prices and on time. After 4 years bringing both my business and personal vehicles here I drive with confidence knowing that if they have signed off on it...its good to go.…
They are like a family doctor but for vehicles! Aawsome time! Arron you rock!
Arrived early for my appointment. Was greeted and told how long I could possibly be waiting. Very professional crew, they have snacks in the waiting room
John's Automotive never disappoints. Amazing people, great service and good value.
This is my go to, trusted auto shop. They did a thorough diagnostic with photos and recommendations for items that were ok, items that should be looked at, and items that required attention.
Always great customer service. And a big thank you to the smog tech for hanging in there while not feeling well.
John’s Automotive Care is the best mechanic I’ve ever had and I’ve been driving for 50 years
Service could not have been better.
From the very first phone call I felt well taken care of. They were very kind and treated me like I have been coming there for years which is very important to me because I just moved to the area and I was very nervous about going to a new place. The kindness and professiolism I experienced here is rarely matched…
Joseph and the others who interfaced with me are conspicuously knowledgeable, responsive, trustworthy, no b.s., good as it gets. Got auto issues? This is the auto shop you want.
I always enjoy the quality customer service I receive when I go to Johns Automotive. They also provide amenities in the lobby while waiting for a vehicle to be repaired. Great environment!
Always the very best!
My experience was with the most caring, kind, and very outgoing people! I have never had such great customer service! They treat you like family and I really loved that! Thank you so very much for your exceptional service to me! God bless you all there at John's Automotive! 🙏🙏🙏💞💞💞💞💯💯💯💯👏👏👏👏
Repairs done to pass Smog. Thanks you all.
Did what I asked.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 194 | — |
| General repairs & maintenance | 169 | — |
| Auto engine diagnostic | 84 | — |
| Vehicle Inspection | 68 | — |
| Brakes | 65 | — |
| Air & cabin filter replacement | 62 | — |
| Battery | 48 | — |
| Auto maintenance | 44 | — |
