How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty77−2.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREJohn's Automotive Care
San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,448 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired John's Automotive Care for 8 kinds of job.
John's Automotive Care for battery
Clear ✕All 49 Google reviews tagged “Battery” · showing 40
I love bringing my car to John's Automotive Care! They have taken care of my car for the last 4 years, and are thorough, honest and my car is happy! What more could you want!
Friendly service. I was well informed about sequence of service and very satisfied
Performed diagnostic review and reset of onboard computer. Conducted thorough inspection of entire vehicle and noted possible problem items.
AMAZING service both customer service and automotive service. Can’t say enough good things about this place. Made my day so much easier.
Rick was great, no pressure on services that were suggested, was thorough and friendly. Highly recommend, they don't try to up sale you like other places.
I had a great experience for my first time here ! They have amazing customer service. Always keep you updated on your vehicle with great pictures and great detailed descriptions. I highly recommend bringing your vehicle here. I will definitely be going back!
John’s Automotive Rock ! The only shop I go to for truck ! Always good reliable work . Friendly staff ! Great mechanics !
Super friendly and took great care of me. I had very limited availability and they were very accommodating/understanding and were able to squeeze me in! They were straight forward with me about pricing and got me in and out within 40 minutes!
I have been going to John's for all of my car's needs and they always give my car the best service to keep me safe on the road.
I can't recommend John's Automotive Care enough. After a previous shop damaged the right rear seal bearing on my 2004 Suzuki XL-7, I brought it here. This was no simple job, as the damage was so significant that it required multiple different machine shops to finally get the parts properly repaired. My mechanic,…
Been having my cars serviced here for awhile now and I can honestly say I haven’t had any problems with the work performed. I feel comfortable that they are looking out for me best interest in indicating what needs to be addressed with regards to priority and what can wait without it being a safety issue. Thank you all at John’s Automotive.
We love how John’s team treats us like family. No matter who we talk to, from the front desk to the technician servicing our vehicle, every member of the team is communicative and helpful! Would not trust our vehicles with anyone else.
As always, they were friendly and helpful, performed the work quickly, and had me in my way. I can always count on them.
Very good service, after dropping off my car at night service was fast and efficient. A very premium business
They let me drop my car off after hours and by the next morning they already found out what was wrong with my car. Great service, fast and for a good price.
Dave was amazingly helpful, understanding, and accommodating. He took care of all my needs, communicated clearly throughout, and helped me understand next steps. Very much appreciate John’s Automotive’s personal care & attention, even to basic simple needs.
I have been a customer for over 5 yrs and every time I have experienced the best auto service at the right price.I fully recommend John's Automotive Care!!
Super convenient. Free shuttle service in a 6 mile radius. Up front estimate of price and required time for parts and labor was spot on. No crazy recommendations for unnecessary services. Price was reasonable. I'm very happy I brought my car here.
The whole John Automotive team is just simply amazing, honest, fair and now my extended family. It’s hard to find great reliable mechanics to work on vehicles these days. I would refer them in a heartbeat for any auto services. I especially want to thank Bryan Coburn for going above and beyond doing a thorough…
John’s is simply the best for courteous and professional automotive service. We have been taking our cars to John’s Automotive Care for over 20 years, and can honestly say we’ve never been disappointed. The peace of mind and value we get by taking our cars to a team we know we can trust, we know will treat us as…
Super professional and great customer service. Totally satisfied with the service and def I am coming back!
I have been a customer of John's forever. I trust no one else to touch my 1979 Pontiac Firebird and they take care of all of the cars we have in our home. I constantly refer people to John's because I know without any doubt they will not only be getting the best customer service but a skillful, professional team of…
Very friendly staff! Very COVID-19 compliant.
I've been coming to John's for years, and every time I'm impressed by their professionalism, service, and patience. Justin in particular has had my back with a particularly difficult case. These guys go the extra mile, and they absolutely deserve your business!
These guys are great! Incredibly thorough and transparent with their work and thought process. Amazing communication regarding my car. Jack called me multiple times a day to discuss what was going on with my car and to present different options available to fix my check engine light without destroying my wallet.…
I love the extra precautions taken for Covid and the post-service sanitization. Great service. SUPER friendly staff. I will definitely be back for all future services needed on my Mazda.
I found John’s on Google Maps when I started having engine stalling issues. They had great reviews, and seemed to respond to all of their customer’s comments. Engaging the customer reviews is actually what drew me to them over other mechanics. Jeff was thorough when we talked, and took care of pretty much everything…
Their prices are fair and you really do get a bang for your buck especially if your a AAA member. I didn't give them five stars because I did have one negative encounter after being a customer with them for about a year. However, one of the associates tried to quickly remedy the situation and did so to a certain…
I have gone here for about 2.5 years now. This place is honest and cares about the customer. I had issues with my F150 and had some electrical/battery issues, but they weren’t able to duplicate it. After 45 min and all the testing was done, they said everything was good and decided not to charge me. I have…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 194 | — |
| General repairs & maintenance | 169 | — |
| Auto engine diagnostic | 84 | — |
| Vehicle Inspection | 68 | — |
| Brakes | 65 | — |
| Air & cabin filter replacement | 62 | — |
| Battery | 48 | — |
| Auto maintenance | 44 | — |
