How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty77−2.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREJohn's Automotive Care
San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,448 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired John's Automotive Care for 8 kinds of job.
John's Automotive Care for general repairs & maintenance
Clear ✕All 170 Google reviews tagged “General repairs & maintenance” · showing 40
I love bringing my car to John's Automotive Care! They have taken care of my car for the last 4 years, and are thorough, honest and my car is happy! What more could you want!
The busted passenger mirror unit was replaced in half a day after it was ordered. As a caregiver for my mother, I appreciate the efficiency. It works perfectly with all the electrical connections .
My sister loves the news brakes! Kayla was super informative and gleeful. From learning she was the master-mind behind the teams fantastic social media to her extensive knowledge on mechanics to customer service. Everything she found in her bumper to bumper diagnosis was written out in plain-english and truly…
First time customer and very pleased with the service. Will be returning for future work.
So much better than going to a dealership
John’s is the greatest. Trustworthy and the offer complimentary transportation
I highly recommend John’s Automotive for everyone. I was delighted that they could service my new hybrid!!!!! Every employee is totally focused on your vehicle, your understanding of needed service and on your personal experience! After the first checkup at a dealership, which was supposed to be free, I drove by…
John’s Automotive is a first class operation. They’ve done work on my Lexus and my Scion and I am extremely happy with the results, including their pricing. I’m retired from 45 years of owning my own trucking business and maintaining my trucks. That qualifies me to give Johns Automotive a Five out of five stars.…
Great service, welcoming staff.
Rick was great, no pressure on services that were suggested, was thorough and friendly. Highly recommend, they don't try to up sale you like other places.
The best service I ever had Rick and the team are super professional and more important than anything. Super honest people do not hesitate schedule an appointment right now they’re amazing.
Always polite and informative. John’s Automotive is fair and good work. I took my van in for an oil change, and they gave me a full report on things that needed attention. From severe to passive. I now plan preventative care instead of emergency care. I know what needs attention and how much to budget.
Honest, good people. I appreciate their work on my GMC Acadia to keep her going, especially after working with a rotten dealership who just seemed to want me to buy a new car. Happily recommend John’s to anyone!
Just had another great experience @ John’s Automotive! Thanks for your care & expertise, as always!
They do good work and seem honest. They offered to fix an oil leak under warranty.
My neighbor Thom has been going to John”s Automotive for 25 years. So when I had an issue with my mechanic having me pay 2500- for a repair that left me on the side of the freeway and then was saying it was going to need a Turbo at 4k more I towed it to Johns Automotive with Thoms referral. For 300- they put it back…
This shop is my first choice for everything automotive. They are professional yet personal, the work is always completed at or below competitor prices and on time. After 4 years bringing both my business and personal vehicles here I drive with confidence knowing that if they have signed off on it...its good to go.…
Dave is great! Always have had honest, helpful, and trustworthy care!
They are like a family doctor but for vehicles! Aawsome time! Arron you rock!
New to area and came as a first time customer from a referral. Service was great. Completed work on time and at a fair price.
Had a 69 Corvette "restored" to good running condition from it sitting a lot.
I like when I can collaborate with a person or business rather than blindly accepting what they determine is needed. Johns Automotive team (front staff and mechanics) researched and discussed with me what was needed now and were prepared with information of what would need to be done down the road. I feel that the…
I have trusted John's Automotive Care Service for over 7 years with the service and maintenance of my car. I think that speaks volumes for their mechanical expertise, customer service and overall helpfulness in addressing any mechanical issue and explaining thoroughly how to resolve it.
I would recommend this dealership to any and everybody. I can not say enough about these guys, my battery in my car died the day before I was supposed to fly cross country so I called the guys over at John’s auto to see if they could help. Not only did they help me they went above and beyond they drove out to me to…
John’s automotive repair is a great spot. I have an old jeep that I’m very particular about when bringing it to a mechanic shop. Trust me when I say the reviews are legit it’s the reason I brought my car to them in the first place. The guys up front are very nice (Dave is who I spoke to, he's really cool). Once…
Great place to bring your car.
Arrived early for my appointment. Was greeted and told how long I could possibly be waiting. Very professional crew, they have snacks in the waiting room
John’s Automotive Rock ! The only shop I go to for truck ! Always good reliable work . Friendly staff ! Great mechanics !
I have been taking my vehicles to them for years they have Excellent service!!! They stand behind their service and work. They do a great review of my vehicle overall condition and thorough inspection! Communication via text and email is super! I cannot give them a more stronger recommendation!!!
I have been going to John's for all of my car's needs and they always give my car the best service to keep me safe on the road.
Napa and AAA certified what more do you need to be sure of quality care. Just had my 96 ram touring van in and it is back to running like new . Thanks
Great
The staff at John’s are always professional and very friendly. John’s has earned my trust and my business. Thank you, John’s!!
Completely satisfied. I recommend John's to anyone looking for a mechanic or just general automotive maintenance.
We bought a 2002 Firebird for my son's first car. It needs a lot of TLC and professional help. With the aid of Benjamin, our Service Rep, we put together a list of priorities to keep my son safe. No high pressure, no unnecessary repairs just solid, honest, professional service. John's was recommended to us by our…
Very satisfied, the routine service was just as promised, the inspection is always helpful and we're taking care of an existing concern on my next visit. I've always used NAPA parts and their service centers when possible, I always feel I got the right advice and reasonable solutions.
Excellent service & quality work! We’ve been coming here for years and always get great service
Quick, great, and courteous service. I have come to expect this from the John’s Automotive crew every time.
This would have been a 5-star rating if the tech who had to get inside my glove compartment in order to access a lever had bothered to pick up the CDs and napkin that fell out and landed on my passenger-side floor. There was nothing on the floor before he got into the glove compartment. That was sloppy. Makes me…
Been having my cars serviced here for awhile now and I can honestly say I haven’t had any problems with the work performed. I feel comfortable that they are looking out for me best interest in indicating what needs to be addressed with regards to priority and what can wait without it being a safety issue. Thank you all at John’s Automotive.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 194 | — |
| General repairs & maintenance | 169 | — |
| Auto engine diagnostic | 84 | — |
| Vehicle Inspection | 68 | — |
| Brakes | 65 | — |
| Air & cabin filter replacement | 62 | — |
| Battery | 48 | — |
| Auto maintenance | 44 | — |
