How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty77−2.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREJohn's Automotive Care
San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,448 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired John's Automotive Care for 8 kinds of job.
John's Automotive Care for vehicle inspection
Clear ✕All 68 Google reviews tagged “Vehicle Inspection” · showing 20
I didn’t like that they don’t notice any of the other problems happening with my car. My car’s power steering is leaking and none of that was mentioned during their inspection of my car (inspection alone was 220$). The report they gave me was lackluster, I was expecting they’d give me a detail report with images of…
I can't say enough about John and his staff -- kind, friendly, funny, caring , honest, knowledgeable, and down right down to earth. My munchkin (um....young adult) lived out of state for a bit and bought a jeep with over 200K miles on it because it looked cool and was his favorite colors. Unfortunately, he took it…
My sister loves the news brakes! Kayla was super informative and gleeful. From learning she was the master-mind behind the teams fantastic social media to her extensive knowledge on mechanics to customer service. Everything she found in her bumper to bumper diagnosis was written out in plain-english and truly…
Performed diagnostic review and reset of onboard computer. Conducted thorough inspection of entire vehicle and noted possible problem items.
John’s Automotive is a great shop! Great service and very transparent with everything when it comes to your vehicle needs. I only got a diagnostic done but the specialist Rick was extremely informative and provided me with a lot of information and feedback on my vehicle.
John’s Automotive is a first class operation. They’ve done work on my Lexus and my Scion and I am extremely happy with the results, including their pricing. I’m retired from 45 years of owning my own trucking business and maintaining my trucks. That qualifies me to give Johns Automotive a Five out of five stars.…
The work performed seems to be great. My car is running well. Customer service is outstanding at John’s. Kayla is quite personable, as well as efficient, polite and professional. Overall I am very pleased and always choose John’s for my auto care.
Rick was great, no pressure on services that were suggested, was thorough and friendly. Highly recommend, they don't try to up sale you like other places.
Very professional and fair pricing. They do a great job. Very honest and go above and beyond with customer service!!! I recommend them to anyone who is having car trouble.
Incredible mechanic shop! I have been taking my car to John’s for years, the team here is honest and hardworking. I fully trust when my vehicle is in their hands. I recently had a used car taken into their shop for inspection before purchase. They found some major issues with the vehicle, which ultimately helped me…
This shop is my first choice for everything automotive. They are professional yet personal, the work is always completed at or below competitor prices and on time. After 4 years bringing both my business and personal vehicles here I drive with confidence knowing that if they have signed off on it...its good to go.…
New to area and came as a first time customer from a referral. Service was great. Completed work on time and at a fair price.
Aaron was so helpful. I really appreciate the honest service!!
John’s Automotive Care truly raised the bar for what a five-star review should be. They were completely transparent about the work performed and explained everything clearly. My vehicle was serviced with an oil and filter change, new air filter, and tire balancing, along with a thorough suspension inspection that…
I can't recommend John's Automotive Care enough. After a previous shop damaged the right rear seal bearing on my 2004 Suzuki XL-7, I brought it here. This was no simple job, as the damage was so significant that it required multiple different machine shops to finally get the parts properly repaired. My mechanic,…
Napa and AAA certified what more do you need to be sure of quality care. Just had my 96 ram touring van in and it is back to running like new . Thanks
Very professional and efficient! my husband and I have been bringing our cars to John's Automotive for years. We trust their diagnostic powers, and have never been disappointed in the outcome. They stand by their work.
Dave is the Best! He is friendly and knowledgeable. I had a last minute, oh I forgot to ask if you could and without a doubt. He said, no problem, we'll take care of it. Very thorough. Will not take my car anywhere else but John's Automotive.
Very satisfied, the routine service was just as promised, the inspection is always helpful and we're taking care of an existing concern on my next visit. I've always used NAPA parts and their service centers when possible, I always feel I got the right advice and reasonable solutions.
Great service! Very attentive and quick at getting back to you and keeping you updated. Prices are very reasonable as well.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 194 | — |
| General repairs & maintenance | 169 | — |
| Auto engine diagnostic | 84 | — |
| Vehicle Inspection | 68 | — |
| Brakes | 65 | — |
| Air & cabin filter replacement | 62 | — |
| Battery | 48 | — |
| Auto maintenance | 44 | — |
